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Dry Cleaning reviews in Silver Spring

  • A
    Water Damage America Inc
    Due to the weather the pipes froze and caused leaks. Water Damage America Inc came as soon as I called them. The staff is friendly, professional and nice. They understood my concern and my hurry to solve the issue si they contacted the insurance which facilitate the process. The use of modern equipment allowed them to finish the job in a prompt time. I am very please with the restoration, cleanup and water extraction they performed on the affected areas. I will used them again of needed in the future.
    - Daniela M.
  • A
    WELLER'S DRY CLEANERS
    My group performs at the Maryland renaissance Festival every year. We get mud and other nameless stuff on the hems of our (handmade) dresses.  We sing and dance, so there's some sweat as well. 
    1. Weller's offers a discount for payment in advance, so we originally started using them for that reason
    2. They are very careful and gentle with the handmade dresses, wrapping buttons in foil
    3. The costumes always come back clean and fresh smelling.
    4. They warn us if there is a problem or stain they can't fix (e.g. velvet that fades over time)
    5. Their costume cleaning price WITHOUT the discount is less than every other dry cleaner we surveyed in the NW DC, Maryland, and Northern VA area.
    6. They have stitched things back on for us when the threads are loose.  Buttons, bits of trim, etc. No extra charge.
    Thanks guys!
    Seraphim
    For a peek at the costumes, see www.seraphimquartet.org
    - Charlotte K.
  • A
    Uppercrust Maids Llc
    I've been using UpperCrust Maids' services for the past 6 years. In fact, I'm one of their first clients. They started off as a house cleaning company and they cleaned my home every other week. When I moved, I re-hired them and they continued cleaning my home. They are the only company  I trust to be in my home when I'm not there.
    As a busy professional, I don't always have time to do laundry so when UpperCrust announced that they were now offering laundry services, I immediately hired them to do my laundry also. I've been very pleased. Two times per month, they pick up my laundry at my front door and bring it back a couple of days later, freshly washed and folded. I also like that they take special requests such as not using detergent that has odors for those who have a sensitivity. Thus far, I have been very pleased. Their laundry services are just as thorough as they are about their cleaning services. Over the years I have recommended them to friends and I will continue to recommend them.
    - Toni H.
  • D
    LEEMANS CLEANERS
    Leeman's ruined a burgundy silk blouse. Worse, the owner said a) it had come in that way -- untrue; b) it must have had a lot of sweat in it (it was the placket that was ruined worst); and c) called me a liar. I have never been back and will never go back.
    Rude and completely unprofessional. May be okay if you never complain about anything they do or ruin.
    - Patrice M.
  • B
    Bergmann's Cleaning
    I've use Bergmann's pickup/delivery service for years.  It's very pricey relative to other companies (although modest discounts are available via their website).  But I do love the convenience of having my clothes picked up at my door and returned all finished.  Especially in the wintertime.  Drycleaning has been thorough.  Items are well packed for their return trip.  And the delivery person is always polite and efficient even following my instructions to leave things on the porch rather than asking me to answer the door at his early morning arrival time. 
    My only complaint is that I have to call to book services. Their website does not provide for online bookings.  I prefer to manage my appointments and services on line and have a written record of my transaction.  It would even be great to get a price estimate ahead of time. 
    Even with a monopoly on the drycleaning pickup and delivery service, Bergmann's could lose business eventually if the company fails to update and use contemporary tools for the convenience of their customers.
    - Sheryl S.
  • C
    Prestige Exceptional Fabricare
    It was not a good experience. They have quite a high price based on the fact that they are custom dry cleaners and pay individual attention to each piece. However, the spots that were pointed out on my wife's dress were still there and the job wasn't done very well. I felt that the price was too high and the outcome was unsatisfactory. They didn't even mention that the spots didn't come out, even though I specifically pointed them out when I dropped off the dress.
    - Charles M.
  • A
    W S Cleaners
    This is a true find.....located in a white brick building on Unviersity boulevard...one might drive right past it.  The proprieters are very personable and truly interested in doing a good job.  Shirts are only $1.20 each.....and are always perfectly done.  I have never had any item not available when promised.  There is a tailor on the premises and when I have used her....has done a great job.
    - John G.
  • B
    Zips Dry Cleaners
    They usually do suits for about $4.50 to $5.00. They are very good in terms of timeliness in terms of when it is going to be available and the quality seems to be pretty good. The only negative thing I would say about them is if you take a lot of materials to them all at once they sometimes stretch their ready date by a day or two.
    - Stephen S.
  • A
    Parkway Custom Drycleaning
    I took the dress and a cotton suit in for cleaning. The woman told me the suit would be $40 since they only did custom work. I chose to take it to my local spot. The dress I left, they did the work for the price promised in less than a week.
    - Robin B.
  • D
    DRYCLEAN DIRECT
    This drycleaner overall does average to good, but not great, work.  The price is very reasonable.  But I have had not one, but two, items of clothing lost by this cleaner - as described above - that they took zero responsibility for.  Don't use them for anything of real value, monetary or sentimental.  And COUNT everything during pick-up to make sure it's all there.
    - Margaret C.
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Dry Cleaners in Silver Spring

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