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Home Energy Audit reviews in Severna Park

  • A
    Great. a 14% increase on a relatively new home. The crew was professional from first contact through job completion. Estimate questions were answered quickly an easily. The work was done efficiently and the results were as promised.
    - Juan D.
  • A
    Fantastic. While a freak snowstorm caused a delay in starting the job, the crew were out for three full days (Thursday to Sunday) and did everything they promised. They cleaned up as they worked. Very polite crew and all seemed to know their jobs. The owners, Bob and Mike, were present on the job each day. They went over everything with us once the work was completed. I am sure the huge energy savings we hope for will amass to us. There was a bit of a glitch in the beginning with confusing communications, but it all worked out to our satisfaction. These guys know what they are doing.
    - David C.
  • A
    They came to the house on time, extremely courteous, and cleaned as they went.  The team walked me through everything they did for the day making me understand all of the nuances of the job so I felt very comfortable in the work they performed and the future value based on the energy audit they performed.  There was a need for a follow-up visit and they worked very hard around my schedule to come to fix an unexpected result of vibrations knocking nails through a room ceiling.  They came an fixed the ceiling with no issues and it looks great.  I would highly recommend this group to anyone looking to increase the energy efficiency.
    - Matthew A.
  • A
    The worker came on time.  He was polite and professional.  I felt like he had our best interest in mind and made suggestions in such a way that I didn't feel like he was "selling" us.  We had gotten a thorough home inspector and had a good idea about what should be done, but they didn't know that.  Their insulation suggestions were right in line with what the inspector had told us months before- such as the roof having excellent insulation, and the basement areas where it would benefit us to spend some extra money to reduce heating bills.  I respect the honesty!  I was also impressed by the technology of the blower door test to show how airtight the house is.  We have an older home, and I thought the evaluation was a great value.
    - Gail G.
  • C
    The company performed an energy efficiency home audit, and then completed the highest priority items identified in the audit, to primarily include insulation, sealing and some related tasks.
    POSITIVES:
    - Audit was scheduled and completed within a 10 days of first call.
    - Office staff was great to work with throughout the process, including scheduling, explaining the audit report and recommended actions; modifying the work package; and getting corrections done to the work even after payment was made.  They also handled all the BGE rebate paperwork.  The work was completed in late August and we received our BGE rebate check within 60 days (mid/late October).
    - Overall, the work has made a significant difference in the comfort level of our home during hot weather (we had one final week of real heat after getting the sealing and insulation in place), and we anticipate will do so also as cold weather approaches.
    - The primary work crew they sent was helpful, pleasant and easy to talk to. They were working under some exhausting conditions (an attic at over 100 degrees!!) and were pleasant to deal with throughout.
    ISSUES:
    - our house is nearly 50 years old, and they stumbled on some issues that took them longer than their originally scheduled 2 days to complete. I believe it ended up taking 3.5 days (not 2 days), which didnt impact me significantly, but is something to be aware of if you have a sensitive timeline - although I suspect the delays would have been for anybody doing the work...
    - a subcontractor to CHS came in to blow insulation into attic; their truck leaked fluids on the driveway (which washed off in rain the next day, but I had to keep the kids away from that area when we played outdoors that day)
    - one area of ceiling siding that they had to disturb (in a covered porch area) in order to re-insulate has since pulled/fallen off the house during a rainstorm (about a 2 ft x 4 ft section of a porch ceiling); *** SIDING issue revealed that CHS had NOT completed sufficient insulation in this area - in the one area that they HAD re-insulated, it was still 'leaky' and the SIDING company ended up completely re-insulating this sofit / ceiling area in addition to repairing the siding (which CHS had NOT even nailed back up correctly!!) NOTE: this particular issue significantly altered my impression of the QUALITY of the work performed by CHS.
    - also during the exterior repairs/siding removal, exterior light fixtures had to be detached. When we looked at the lights later, we saw that they were not attached evenly, and some wiring seemed to be 'not tucked back up' into the siding. THese lights were old, and in the subsequentweeks, we've had an electrician replace these lights with newer and better fixtures. (The CHS team lead had alerted us to the age/condition of the wiring when he was making the final fix, after we called them back out.)
    - one of the energy efficiency items that was to be repaired was the 'leaks' around several of our external doors. They installed weather stripping around three sides of the doors but did not install the section around the base of the doors (three of which def needed it).
    NOTE: I called the company back to ask about the door weather stripping and exteriorlighting, and they sent one of their team back to correct these issues.
    - Ariana M.
  • A
    It was a very good experience. They were professional. The gentleman certainly knew what he was talking about. He took his time to explain things, and he was good. The price was good for the audit. We did not go forward with the work because it was more than we were planning on. When we were at the end after he went through and told us everything we needed and the appointment, he said that it would not be above that much. We got all excited, thinking that it was great and that we were able to get all those work done, but when the actual quote came back, it was almost double what he had indicated. So, that is the only downside I would say.
    - Amanda S.
  • A
    The second floor of our house was so warm even on a mild summer day. From start to finish, this company was amazing. Bill's knowledge in this area surpassed all the other companies. His crew worked diligently and efficiently throughout the day.( They even vacuumed after completing the job and all was as if they had never been there.) When they were finished, I walked up to the second floor and the difference was unbelievable. Our first floor had always stayed relatively cool in the warm weather and now the second floor stays within two or three degrees of the first. Before, We could run the air conditioner for hours and the second floor was still hotter than blazes. We have barely used the air since he left and the one one day that we did, we turned it on for a little bit and then turned it off and it stayed cool for the night. It was such a waste of energy ...It is reassuring to hire someone who is an expert and the cost was extremely reasonable. I recommend DRO enterprises and would encourage others to do so not only for comfort sake but for conserving energy in each of our homes and reducing all of our carbon footprints! (It will reduce your energy bill also!)
    - judith w.
  • A
    Pleased with work and happy w/ the company. Would recommend and re-use.
    - Donald W.
  • A
    Kathy and her team were very pleasant to work with, kept the house clean while and after they worked, returned as needed to ensure the job was completed as contracted. Professional operation.
    - Augie P.
  • C
    unknown
    - Janice K.
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Energy Consultants in Severna Park

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