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Recent Home Warranty Reviews in Rockville

  • B
    Choice Home Warranty
    Most contractors selected performed well. Two, however, provided poor service, one even attempted to con me into an expensive replacement job after claiming the Choice Home wouldn't cover the issue. I complained to Choice Home Warranty and they sent another technician to evaluate the claim. He informed the company that the previous report was rediculous; the company authorized the repair and they completed it. My major concern with this company is the mechanism used to assign a contractor - they post it, and any "member" contractor can accept a job from the queue; so you never know who will respond to a claim. I found that the owners of the business are the most trustworthy and efficient, but you don't get a "choice" for which one gets assigned to the job.
    - Joseph H.
  • A
    Choice Home Warranty
    waiting for parts to be installed - only wish the time between diagnostics and repair were much shorter
    - Sharon A Myers J.
  • A
    Choice Home Warranty
    Everything went well. The technician was polite and professional. He explained the concerns and corrective measures. The customer service received from this kind service technician was an extension of the excellent customer support received from the personnel answering the telephones in the office. The office continued to provide updates on the arrival time of the technician. This team really helped to minimize and mitigate the stress involved when dealing with a HVAC challenge. They get 5 stars.......something that I don't give out easily. Great job from office staff to technician.
    - Beverly A.
  • B
    Choice Home Warranty
    Eddie, the technician, was very professional, courteous, informative and did a great job replacing the defective pipe. Very pleased with the job he did.
    - Theresa S.
  • A
    Choice Home Warranty
    The technician Kwadwo Arare from K&L Heating and Air Conditioning LLC was prompt to check the unit. He analysis the problem and serviced the unit in an adequate time the unit was properly functioning. Kwadwo was very professional and answered my questions.
    - Charles A.
  • A
    Choice Home Warranty
    Excellent, the Technician was very professional, and knowledgeable about his craft. Once he observed the problem, he explained what it would take to remedy the situation and how long it would take. The time factor was exceptional much faster then anticipated, job well done!!!
    - Jocelyn B.
  • A
    Choice Home Warranty
    Excellent, the issue was quickly and efficiently assessed and repaired. The technician went out of his way to check the other 3 toilets in the house, to make sure there are no other issues. I am very satisfied of technician professionalism and I would gladly recommend them.
    - Elena N.
  • A
    Choice Home Warranty
    It went extremely well. The technician diagnosed the problem expediently and ordered parts to make the repair. It was determined quickly that the needed parts were no longer available and Choice notified me without delay that they would be replacing the washer.
    - Debra S.
  • A
    Choice Home Warranty
    The tech found the problem in ten minutes. Replaced the fuse. Tighten the wires. Cleaned leaves from inside and outside the unit. Tested the unit. Then came back 15 minutes later to make sure it was still working.
    - Samuel B.
  • A
    Choice Home Warranty
    5STARS***** Thank you so much… Not only do you protect appliances; you protect your “CUSTOMERS”. Without your second look; my blind faith in the unknown would have cost me 2K. I have a better way of invest that money - I’ll definitely be signing up at the end of the month for 3 more years and Spreading the “WORD” As I did when I first returned from oversea after 35 years; I’m going all-in with you guys. HOOAHH!!!! Note: The Tech was Fantastic also.. Solved the problem in 2 minutes and at .10% of the estimated time / cost. Again, Thanks for being there, Steven
    - Steven B.
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Home Warranty Companies in Rockville

Companies below are listed in alphabetical order.

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