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Find Top-Rated Rockville Garage Door Repairs

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Garage Door Repair And Installation reviews in Rockville

  • A
    A pin had come out of the garage door rendering it unable to open and close. I replaced the pin and ring that had broken. The tech came out and assessed everything. He double checked what I did and assessed the doors for other issues. He tightened some loose screws and sprayed some lubricant. I was told service calls like this were $100+. I was not charged in the end for what he came out and did. Note, I had this company come out and replace my garage door motors about a year ago.
    - Brenda P.
  • A
    An excellent experience! We met on Friday to discuss what was needed and I received a quote. Since distributor had the doors in stock, installation was done the very next day. The installers were excellent, took their time and made sure EVERYTHING was perfect.
    - Daniel D.
  • F
    Mr. Nelson the sales representative appeared knowledgeable. However the price he quoted was 1/3 higher than GGD for the same product. He offered me a substantial discount for using Angie���s List and if I purchased a new opening mechanism he would not charge me for labor for installing the opener. Unfortunately, he inflated his estimateand used the supposed discount to close the sale. As stated above even with these supposed enticements. Nelson estimate was 1/3 higher GGD. Fortunately, I got the second estimate and avoided a very bad deal. I urge others not rely on this company���s pricing without at least one additional estimate. I did not ask Nelson to meet GGD���s price. I lost all confidence in Nelson and the Company he represents.
    - alexis w.
  • A
    Very well. Sergey called me just a couple minutes after I put in my Angie's List order. This is the fastest response from a contractor I have ever experienced. I can say for sure I am impressed by his speed and skill (of course he does this kind of work hundreds of times a year, but being first to show up and start working still counts). He is very friendly and cheerful, a people person I think.
    - Daniel C.
  • A
    They came the same day I called, which has been a problem for other garage door companies I contacted. Both of our cars were trapped in the garage before they came and did the repair. They finished the repair the same day.
    - Jay S.
  • A
    It was an excellent experience. Sarah, the owner, was very responsive to our needs and contacted me several times on the weekend to ensure that all would be set for a Monday morning repair. Walter was the engineer that was sent and he was cordial, amiable, and extremely professional. He explained the process and the repairs thoroughly. Truly outstanding experience and I'm very pleased with Walter and 495 Garage Door.
    - Michael P.
  • A
    I cannot say enough good things about my experience with Gaithersburg Garage Door, and I am generally a tough customer. From my initial call (thanks for the help, Gabrielle!) to the conclusion of the repair, everything was excellent. The service person Julio was on time, polite, assessed and explained the problem to me, and presented repair options. My opener had a bad circuit board, so options were to replace the board or install a new opener. Julio priced a new opener and, after determining a new circuit board was available for my 20+ year old opener, priced that as well. After I chose a new circuit board, he explained that one of my openers would not work with the new board (fine with me). Then he installed the new board in 30 minutes or less. In addition to solving the circuit board problem, Julio answered a couple of questions I had about my current opener and also tightened and lubricated all the garage door hinges and the door tracks. (Neither of these tasks were related to the service issue but he did them anyway, unasked.) I initially called GGD because of their excellent reputation. Based on my experience, that reputation is entirely deserved.
    - Catherine C.
  • A
    Very nice gentlemen, knows the equipment, not only replaced the 2 springs with better quality parts but lubricated the door wheels and hinges, adjusted the equipment and more. very happy would use him again. came fast, very responsive, very reasonable price.
    - brian r.
  • A
    Other companies told me that the units could not be repaired and must be replaced with new garage door openers. Raymond examined the units and gave me his assessment of the status of the two units and possible solutions. He repaired both openers, and they now work well. I am pleased with the outcome. Raymond was honest, reasonable and reliable. I have already recommended him to other homeowners.
    - Donna W.
  • A
    Very pleased. I had talked to several other people (experts and general contractors) who did not seem to have a sense of urgency and were more expensive. Sergey came out the same day I called to give me an estimate, which was reasonable. Back the next day at the time I requested and did a great job. He never tried to push things that I didn't need - told me what the options were and how much they would cost, but no sales pressure. Did a really good job. Now I don't just have a new motor, but also a keypad in case I lock myself out. Polite, curteous, professional, knowledgeable, competent, and reasonably priced - what more can you ask?
    - Barbara A.
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Garage Door Repairs in Rockville

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