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Cable Tv reviews in Rockville

Real People ~ Real Reviews ~ Real Results

  • I had some renovations performed in my home which necessitated disconnecting all my electronics including television, cable, DVD, etc. C.H. Tel managed to fit me in the same day that I called for service. They arrived in early evening with cheerful professionalism, and quickly began putting my system back together again. In no time at all everything was functional and several things were better and more efficient with the set-up after C.H.Tel's work. I will definitely contact C.H. Tel again in the future. I highly recommend C.H. Tel for TV, phone, cable, sound system, and any other electronics work needed.
    - Frances B.
  • Contractor arrived on time to quote work and I accepted on the spot and he performed on the spot.  I had a very convoluted cable TV wiring scheme at the time, and he rerouted existing cable and provided a splitter and 2 new outlets upstairs.  He more than earned his money.  His work was so good that when DirecTV came several years later, all they had to do was tap into the main and replace the splitter in the attic.  DirecTV contractor commented how easy his job was.  Later when I went to FIOS - same thing. Would use again.  I've recommended him to a friend much more recently (2014) who was also very happy with the work.
    - Michael C.
  • This is the second job Al has done for me and as always it went very well. He took the time to get the install setup between the columns in my ceiling customized the length and  calibrated it too. His prices are very reasonable too. 
    - Prav C.
  • Rick and his helper (not sure of the name) were honest in the work price that I was quoted.  They knew I needed to have the work done in an hour and they did it!!!! Even asked if I had to leave, they would just leave me a bill under my door.  Work ethic was excellent...would definitely use them again

    - Geraldine S.
  • Every time I get a bill, it is different. The last bill was $154, so I called because it used to be $130, and they said that it was the end of year deal, and so now it has gone up. She said that if we return the DVR, and because we are hardly ever there, so we didn't need the DVR, and so they say we will just pay $92.93. I get my next bill and it has the difference. I called, and he said that I would have to pay the full bill and there was nothing I could do. He said I couldn't believe what the people say on the phone. I asked to speak to his supervisor, and he said that he would ask the supervisor to call me back, but they have never called me back. I tried calling yesterday, and I was told there was a 15 minute wait, and I tried again today, and it was a 20 to 25 minute wait. Sometimes the quality is good, sometimes it isn't. I had to change the DVR box, and they just gave me the regular box, but they didn't give me the chords to go with it. They don't really care. You talk to them, and some person to get you off the phone will just tell you yes it is $92.93, and when the bill comes, it is not.
    - Colin & Lelia W.
  • The install was very professional, although I am always concerned about drilling new holes in the side of my house for cable wires.  Overall they did a good job and did not cause any damage.  They also took the time to hide the wires on the inside of the house and make sure the wifi was working properly before they left.  I am generally satisfied with the performance of the system they installed, but occasionally disappointed with the speed of my wife connection.
    - wayne r.
  • Astro Communications installed a 46" flat screen in our newly renovated basement.  They did a very good professional job. I used a Big Deal to get a very good price.  They will only install certain wall mounts, based on quality.  It was a little difficult to get that straight (had to return the first one I bought).  | |Only complaint I have is that they were about 4 hours late for the appointment.  He called to tell me he was running late, stayed into the evening to complete the job that day and comped the small part he provided instead of charging me for it - so it was only a minor inconvenience.
    - ROBERT R.
  • Bottom line - I would highly recommend CH -TEL. Charlie (the owner) was great over the phone in explaining how everything would work.  Rick (who did the actual work) first came out to my house to determine what needed to be done for the estimate.  Again, it was very confusing what was going on with the old wires and what could be salvaged and what needed to be done.  I was very impressed with Rick's knowledge of the situation, but most of all trusted him.  He figured everything out and  I had an estimate emailed to me later that evening.  On the day of the job, Rick showed up with another worker promptly as promised @ 9 AM and spent the better part of the day doing the job, which was not an easy one.  They were very professional and explained everything they did in a way that was easy to understand.  All TV's and internet were checked prior to leaving, and everything was cleaned up real well.  Very satisfied!
    - Marc S.
  • Everything went very well.  Horacio worked around the constant changes we made to our plans, and everything was done to a very high standard.  Horacio is very easy to work with and helped us to decide on how many and where the recessed lights should be installed.  The TV that was mounted on the wall looks great and appears to float in space without any visible cables!
    - Steven T.
  • The service technicians that come out are excellent. They know what they are doing and they use good quality products. The guide is very easy to use so I'm very pleased with that. I would say the people in the office don't know their product very well.
    - Patrick M.
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Cable Companies in Rockville

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