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Auto Shop reviews in Rockville

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    Preferred Automotive Associates Inc
    I started using Preferred Automotive when I lived in Rockville 30 years ago. After two moves, I continue to go extra distance just to continue to use them. The service has always been extremely professional. Gary and Mike have never tried to sell me on unnecessary service or repairs and have actually worked with warranty companies to save me lots of money. Because our car has been consistently serviced by Preferred, when the radiator needed to be replaced, they worked to get us a $577 rebate from Valvoline. I'm a customer for life.
    - JILL R.
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    Preferred Automotive Associates Inc
    I have only great things to say about Gary & Todd. In the decade we have been using them they never recommended work that was not needed. They tell us what they think we need, tell us why, and an estimate of cost, so that we can decide what to do. They kept our 12 year old Civic running until repairs exceed its value and continue to keep our 12 year old Accord running safely. This means that their mechanics and technicians are talented, responsible, and skilled. I am hopeful that this team can keep the Accord going for another 250,000 miles. Our goal is to travel the distance to the moon and back. We are now into 11,100 miles of the return trip.
    - Ken B.
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    Arctic Window Tinting
    I contacted Bob to get a quote on getting security film and tinted film installed on several windows in my house. Bob was extremely responsive and came to give me a quote at a time that worked for me. The quote was very reasonable and we scheduled the install. I had to reschedule the night before the install and Bob was very understanding and we rescheduled with no issue. Michael came to do the install and did an outstanding job. He was very professional and put on all the film perfectly. One of the windows was tough as it was old, very large, and had a lot of panes. Michael left no mess and didn't damage any windows. No bubbles in the film, it sits on the window perfectly. I would highly recommend!
    - Jeremy E.
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    WHITE FLINT AUTO REPAIR
    White Flint Auto (WFA) has been handling my basic car maintenance for a couple of years now, and I can't say enough good things about them. I first visited them when my brakes were squeaking and Merchant's claimed to have cleaned them. WFA guy told me the brakes didn't appear to have been cleaned, but he would give them a scrub. He didn't even charge me, and the squeaks disappeared! I rewarded them with my business from then on. They are always punctual, charge a fair price, and don't seem to recommend unnecessary services. After a lifetime of dealing with Mr. Tire and Merchant's, these guys are a breath of fresh air. Only drawback is they have no weekend hours, but I've noticed that the best repair shops close on weekends. It's well worth it to get an early weekday appt with WFA instead. (Cost of service specified below is for a tire rotation and oil change - my most recent service)
    - Amanda B.
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    Precision Collision Center
    My car took a hit during the snowstorm when another car lost control. I chose to bring the work to Precision instead of going to my regular dealer. Pablo and Rob were great. They took care of the whole process and worked with the insurance guys when additional costs need to be covered. The car came back in great shape. They even detailed it. The car damage ended up all being covered by insurance but I am writing this review because I was struck by their professionalism and courtesy.
    - meera F.
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    Apex Auto Glass
    Edwin, the owner, took my call and answered all my questions regarding the repair that was necessary for our car, including letting us know our options if the repair turned out to be difficult and did not work. It would have been a little difficult to meet his next scheduled appointment dates/times during the week since we are a little further away for him, but Edwin was nice enough to fit us in immediately on a Saturday to make it convenient for us. He took the time needed to do high quality work on the windshield, thus making sure the job gets done right the first time! Very highly recommended.
    - Naomi K.
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    Preferred Automotive Associates Inc
    Car repair service done right! From the moment you walk in and are greeted by the owner, to the time of picking up your vehicle, you know exactly what's going on. Amazing friendly, courteous service with the customer in mind. Gary and his crew fixed my front end within a day and also did a vehicle inspection which identified other potential issues. There was absolutely no pressure sales for additional work, but just a way of letting their customers know the current condition of the vehicle. You will receive updates over the day on your service. When it's time to close the order, they will walk through everything done and those potential problems identified. Then they guarantee their work. This guarantee is unmatched by any other shop. Read the history of the shop on their web site. A true local facility that has historically provided superior customer service and satisfaction. Highly recommended. This is my new repair shop.
    - David S.
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    Gili's Autobody
    Gili's are the greatest people to work with -- very professional, do work on time and keep you informed as to progress. The people are very knowledgeable and very nice. I can't say enough good things about them and the car looks like new. Highly recommend
    - Judith M.
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    Preferred Automotive Associates Inc
    Great, as always. They were flexible with times/appointments and came up with solutions in case they couldn't fix the windshield cleaning fluid issues. And, they wanted to know how I was doing. (We share life experiences and advice.) They have always helped. For example, a few years ago, my mother was ill and I couldn't pick my car up. They came and got me even though I was with her in Potomac at the time. That meant a lot. Even my boss was impressed when I got back to work that afternoon with my car and told her how I got it! They are like the primary care physicians for my car.
    - Debra N.
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    Preferred Automotive Associates Inc
    They took the car immediately and I had it back the next day. They found a few other maintenance items to be performed. Could not have been happier with work performed and everything they did. Class A work.
    - Bryan C.
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Auto Shops in Rockville

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