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Outdoor Living reviews in Riva

  • A
    .We researched and developed our own cost estimates.  We then got four proposals from a national firm, a regional firm and two local firms.  Tom Albrecht beat all of them on price and the quality of references.  We also felt better dealing directly with the owner rather than a salesman with no control of the project.   The decision to go with Albrecht proved to be a sound one.  We were kept informed at every step of the project and Tom was very responsive to any question we had.  Professional CAD drawings of  planned work were provided for review prior to work beginning.   All work was performed by company employees in an efficient and professional manner.  Once work started, the crew showed up by 7 AM every day until the project was completed. 
    We are very please with the completed work and would not hesitate to use Albrecht Home Improvement for future work.
    - George K.
  • C
    first of all, everything was subcontracted out and chesapeak install only collected the money and got their cut on everything. besides that, they had very little involvement and hardly ever came by to check on the progress of their subcontractors or the quality of the work being done. I had to go by the property everyday, and some days twice a day, to check on the work and make sure everything was getting done and staying on schedule.
    Textured ceiling - they were intially hired to scrape the textured ceiling, then sand & skim and paint ceilings on the main and 2nd floor. There was a lot of work to do but they only showed up with 2.5 guys. the reason I say 2.5 guys is that the 3rd person was not there the entire day working. They scraped only 2 ceilings and then sanded the others. when I made a comment asking if it was going to come out smooth they assured me it would. well there are many areas that still slight show the textured ceiling and are not smooth.
    Lighting - the subcontractor for the electrical work was very hard working and it appeared that he took the time to do a good job and also had good recommendations for locations of lights. he also recommended using LED lights with dimmers and i must say that it really has made a huge difference in the house. the patch work (drywall) after the lights were installed was not satisfactory considering the amount of money ($9000) i spent on the lights. There are areas where the lights do not sit completely flush with the ceiling or the metal part of the light is sticking out. I asked chespapeake install to come back and fix it and they just put me in touch with their subcontractor again. eventually they came by but it still doesnt look like i paid $9000 to have this job done.
    painting - I tried to save a few dollars by hiring the dyrwall guys to also do the painting. Intially they told me it would take about 4 days to paint and that they would get more than just the 3 guys they used for the drywall/ ceiling job. they had 4 guys for 1 day and then only had 3 guys after that. about the 3 day into the painting they asked for a 4 day extension. I complained to both the subcontractor and Chesapeake install and they eventually got it done on time but the paint job is not good. there were sections of the house and ceiling where the paint was cracking, or walls that were only painted with 1 coat of paint, or walls that were not sanded prior to painting, and they also left my wood floors in terrible shape with paint spots.
    I would never hire chesapeake install again.

    - philip c.
  • A
    Great experience. They arrived on time and on the day when the appointment was set. The job was performed well and in a timely manner. The crew was friendly and put all of the diving board and other parts in our shed. They also brought the cover (which is quite heavy) from our shed. We had to do absolutely nothing. Would recommend them highly.
    - JOY S.
  • A
    unknown
    - Tom N.
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