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Health Care Facility reviews in Reisterstown

  • F
    Express Care
    My wife called ahead to confirm what time Express Care closed. She was told to be there by 9pm in order for our son to be seen. She informed the person of the medical situation and that we were on our way. As she pulled into the parking space in front of the glass door entraceway - just as the clock turned 9 - the individual who had spoken to her on the phone locked the door. It could be said that we were late by 5 or 10-seconds, but there was absolutely no reason why the receptionist and the person mopping the floors needed to stand there and laugh. As it turned out, our son needed emergency surgery - but it was Patient First, about 1 mile away at Reisterstown and Painters Mills Roads, that provided us with the excellent medical attention that we needed and was able to advise us to go to the hospital. The level of unprofessional conduct exhibited by these 2 employees gives us ZERO CONFIDENCE that we could ever possibly received competent care at this place of business.
    - Anne N.
  • A
    Patient First - Owings Mills
    Extremely professional, compassionate, and thorough medical care was provided on a Monday night. Even though we arrived 45 minutes before closing, the PA stayed more than 30min past closing to ensure that my son's medical care was transferred properly to the local hospital, where my son had emergency surgery. He then called the next day to follow up and make sure my son was okay. Highly recommend!
    - Anne N.
  • A
    We have used them for years. We are lazy and usually have them deliver stuff. I can occasionally call up and talk to the pharmacist to send me X which we run off and put it in my name until the next day when our doctor is back again. They are very cooperative. We deal with them on a moment's notice and they send stuff out so they are good.
    - michael s.
  • A
    CVS Caremark
    They are pretty prompt with re-orders, and answering any questions we have. I am on a medical plan, which requires me to use them. I would give them all A's for the way they perform. I will continue to use this provider.
    - Joseph S.
  • B
    Giant Pharmacy

    They usually fill prescriptions in a timely fashion. They usually have enough staff on hand to accommodate the crowd and if the line is too long they bring in someone from the back to assist. That is good customer service.  To my knowledge they have not made any mistakes. The only negative about them is that they close early.   But when they are open service is good. They fill the prescription in a timely fashion. They are courteous.  On the few occasions that I had to ask additional questions they have been knowledgeable not that my questions have been rocket science. Price wise I do not know what to compare them to.  They are convenient and that is why I go there. I would continue to use them in the future.

    - Stacey A.
  • C
    Rite Aid Pharmacy
    Overall this is a typical chain pharmacy. However, with this location I have experienced NUMEROUS times where I drop of Rx and return when told, only to *then* be told they do not have the meds and will have to order. Sometimes, this is merely inconvenient. Other times it is truly unacceptable - fertility treatment medicine that has to be taken at a precise hour, or routine antibiotics for a child's infection that meant he went untreated for another day and a half. It became frequent enough that I moved all Rx in our family to the local Target, which is NOT open 24 hours like Rite Aid, but is much more conscientious about verifying med availability and accurate about when you can get it filled.
    - Wende P.
  • C
    I would use them in the future. They could have more staff available.
    - Dianne H.
  • B
    They could probably have somebody more available all hours and in the evenings.
    - Dianne H.
  • A
    CVS Pharmacy
    - Johanna O.
  • A
    It's great because they have so many providers. I never have any trouble with claims. The customer service reps are very caring and thorough.
    - Helene L.
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Health Care Facilities in Reisterstown

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