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House Painting reviews in Reisterstown

  • A
    They were very punctual and professional, really helpful and went out of their way to help ensure that the supplies were correct. The owner was really nice and while we had to pay a bit extra due to the extent of the time it took, we were pleased with the work. Definitely will hire again.
    - S. S.
  • A
    We had a nice experience with Jeffrey Peters and Deck Renewal of MD.  Communication was great from the start and he arrived when scheduled to give an estimate on the work to be done.  Jeffrey is very professional and friendly and takes care of business in a way that inspires trust in him and his business.  We accepted the estimate and he got us into the work schedule right away.  His time estimate of when work would be started was right on.  There was one hiccup for our job where the paint color that was previously used on the deck was a custom match to the paint on the house so a portion of the job was completed with the wrong color paint.  Jeffrey and I worked together over several days and three+ tries of paint colors to get a match and when we finally did the work with the wrong color was re-done and the rest of the job was finished beautifully at no additional cost to me.  Jeffrey handled this mix-up very professionally stopping by to talk to me in person about it several times and I was impressed with his level of customer service.  In the end I am very pleased with the work Jeffrey and his friendly and professional crew did at my property and would definitely hire them again.
    - Dan L.
  • A
    Joel, the owner visited our home and provided a very detailed price quote to paint our entire house including two large outdoor storage sheds.  The quoted provided price, and the listing of materials to be used and a start date.
    We agreed to the contract terms and gave Definition's office manager, Karen, who was extremely pleasant and very professional to work with our deposit.
    The Definition painters led by crew chief Lionel showed up exactly the time and date as was stated in the contract.  The job took well over a week to complete.  The job went smooth, the painters began about 8:30 am and worked until after 7:00 pm many days. Each and every painter always had a smile on their face and were extremely professional.  The quality of work was fantastic and every night before they left they cleaned our entire house. They just could't do enough to make us feel comfortable during the painting process as many of the rooms were covered completely with paper and plastic coverings for protection from any dirt and drips.  During the process we found that we had two huge bee hives in our living room walls.  Lionel and his staff waited for hours while we had an exterminator come and tear down part of the walls to get rid of the bees.  We felt so bad because Lionel and one of his staff got stung and all they could do was smile. After the bees were gone Lionel patched the large areas with new drywall, primed and painted  the walls and they looked like new.   We had to have our hall way banister replaced and a new banister added to the bottom of the hallway steps. The Definition carpenters came Saturday morning, and starting from scratch they built two beautiful banisters.
    When the job was completed Lionel and his staff walked our house and sheds with us to insure that we were completely satisfied.
    The entire job was unbelievable, we will use Definition for all future painting, drywall and carpentry needs in the future.  We highly recommend them to anyone who is having this type of work done whether it be interior or exterior work.  
    Definition, you are the greatest.  
    Thank You for a job well done.
    - Fran S.
  • D
    Very disappointed. They only did three shutters. Didn't call me to update me or say only three shutters would be done. Outside of house looks terrible. Would never of had him start if this was the finished product. They said I could buy more coupons....sounds like a scam to me....very disappointed.
    - Jeff R.
  • A
    They've done the whole house in the past. They had to repair some trim outside. We've had them here about 3 times. The employees are fine. The biggest complaint about their employees is sometimes their English is a bit lacking because most of them are central Americans.
    - nancy p.
  • A
    Hands on Painters Inc. was very professional and efficient from the start to the finish of the project.  During the walk thru they listened well and provided a detailed quote covering everything we discussed.  The contract was straight forward and easy to understand.  Once the contract was agreed to they efficiently fulfilled their commitments.  What more can you ask for in a business relationship?
    - Gloria M.
  • A
    Great Job! I am pretty handy but not a pro, sometimes I need some help. Eddie was professional, flexible and did a great job. I have had issues in the past and have been looking for a go to person, I have found him. I believe the price was very fair and the work was great. Eddie is very hard working and I suggest you give him your business.
    - Jon H.
  • B
    While scheduling was good, I felt they have should have told me up-front about needing the extra guy and about the additional hours as the final cost was far more than the Big Deal.  The workers were subcontractors of Kargman and they also left paint on my roof and paint spots on my sidewalk.  He did not clean this up until I pointed it out.  I don’t feel it was a good value.
    - UMBER M.
  • A
    The estimator was on time, extremely knowledgeable, friendly, and professional. It took a little longer to receive the estimate than I had expected, but we did ask for a very detailed estimate. Unfortunately, we had an emergency repair come up that will be eating into our "fun" money, so we aren't able to have the painting done at this time. We will definitely call Sheldon & Sons again when we are able to paint!
    - Michael L.
  • B
    Mr. Holden came to our door because he was in the neighborhood and showed me what he could fix while he was here.  I first thought is was a scam, but soon realized that he was OK.  First, he didn't want any upfront payment.  He did the whole job and had me look over everything before he asked for my check.  (He would not take my credit card even though it says he would on Angie's List.) 
    We had never had these things done to our house and it was built for us in 1965.  So far, it looks good. 
    The only thing I could say in the negative is that after they left, I had to clean up a few things they missed.  They did clean up some but not all.  (They asked to use my garden hose [which I had already put away for the winter,] and water.  They should have had a hose with them.)
    Also, we find that our TV doesn't work right now.  That will be checked tomorrow.  Maybe it was his fault, maybe not.
    His was a family group.  He had his son, son-in-law, nephew, etc. working with him.  He was very friendly, as were the others.
    - Richard C.
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Exterior Painters in Reisterstown

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