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Office Equipment Repair reviews in Potomac

  • A

    We took the copier into the shop. It was printing a dark line down the side of each copy. We were aware it needed a new toner cartridge but the dark line was a new wrinkle. The copier hadn't been serviced in 5 years and the previous servicer went out of business.

    Michael, the technician, looked at the copier and found no issues with the machine itself. He acknowledged it was old but in excellent condition. He replaced the toner cartridge with the new one we had purchased through It was a faulty cartridge; toner ink spilled making copies extremely dirty. He suggested we buy a new cartridge and return the faulty one. the machine is heavy and we asked that they deliver it to our home (we were willing to pay a fee for the delivery). We returned the faulty cartridge to and purchased a recycled one through the Internet.

    These were great people to do business with. I would recommend Rockville Office Machines to anyone. It is a family owned and operated organization. I will certainly use them again for any office equipment in my home.

    - Kathy and Don H.
  • A
    Fred arrived on time as scheduled and confirmed the appointment the day before. He had given me an estimate on the phone and that estimate was very close to the final bill. He spent a couple of hours at our office removing hard drives, taking away old monitors, printers and computers, and setting up a new wireless printer. He made sure our assistant got familiar with the new printer and that our other computers could communicate with the printer. Fred was efficient, friendly, and very capable. I would highly recommend his services for your business or personal needs.
    - Jude M.
  • A
    It went perfectly from start to finish.
    - Bronwen W.
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Copy Machine Repair Services in Potomac

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