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Dry Cleaning reviews in Potomac

  • C
    Dry cleaning is fine. It's very expensive, but since it's organic, I would be willing to pay a little more. 
    However, I am looking for a new dry cleaner because I am really miffed that they act as if they had never seen me every time I come there, even though I have been using them since they first opened. The worst incident happened during our house renovation. We had moved out for 6 months, and during that time I had not come there. However, being a regular for nearly a decade, I expected to be recognized and welcomed back - that would be good business. That did not happen - they acted as if I had never been there before. I asked for a few plastic covers because I needed them in order to protect our clothes for the move back into the house. They said they would have to charge me  - no acknowledgment at all that I had spent a ton of money with them over many years. I paid the few bucks, but was stunned at such lousy treatment. Ever since then, I use them rarely and am looking for a new place to do all my dry cleaning. For a few Dollars, they lost a loyal customer. That's not the way to run a personal services business.
    - Barbara A.
  • A
    When I dropped off the lightly colored and fully lined draperies, I pointed out a small spot that was more than eight years old. They said they would try their best but knew it couldn't be completely erased. They were right, not completely gone, but barely visible, so I was very pleased. Pricing per pleat was very fair. (24 pleats for $60). Also turnaround time was just a few days. Very friendly and professional.
    - Donna C.
  • A
    The owner is fantastic. He's very professional and friendly. He greets me at the door. He also carries my laundry out to the car sometimes. The staff is very good. The quality of the dry cleaning is excellent. I haven't had any mishaps with my clothing. They give much better quality results than I've had in a long time.
    - Katherine D.
  • A
    We have used Mr. Hughs' delivery service for five years. He is professional and trustworthy. He is very kind. There have been times I have called him and forgot to put out our clothes. Not once has he been upset. I'm very grateful for his patience. We have always been pleased with the cleaning of our clothes, beddings and the shoe repairs. My husband has turned down many dry cleaners in the past, but Mr. Hughs has stood the test.
    - Tamyla A.
  • A
    Ms. Young always greets me with a warm smile. Unlike at many other cleaners, garments come back NOT smelling of chemicals. They're just simply clean! True, the cost is higher than some of the discount dry cleaners, but here, I feel my items are treated more gently. I can trust this dry cleaner with my most delicate items.
    - JULIE Z.
  • A
    They can get out any stain - rust, magic marker - they are incredible! Before I knew them, I used to drive into DC. They are wonderful, friendly, and reasonable. They can work under time constraints, too, and they've done restoration for wedding dresses in the past.
    - PEGGY S.
  • A
    Very good service provided and I am happy for the result.
    - Jim M.
  • F
    They sent it to another company to get cleaned. They destroyed the jacket and never gave it back to me.
    - Christina W.
  • A
    I think it is an excellent company.
    - Linda L.
  • A
    Always wonderful service and good results, customer service (they know their customers), wouldn't go anywhere else.
    - ELISE S.
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Dry Cleaners in Potomac

Companies below are listed in alphabetical order.

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