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Specialized Services reviews in Point Of Rocks

  • A
    Punch line: I'm very happy with the addition that Green Builders put on my house and hope to have them back another time to do a second addition. Details: Earlier this year, we hired Green Builders to do a pretty extensive job: put an addition on the front of my house that expanded our kitchen, created a new entry-way and hallway closet, and a really nice front porch. They were also going to add several skylights to the ceiling, replace the roof, and replace all the siding on my house. And finish my laundry room which was unfinished. All-in-all... a pretty significant effort! While there were some scheduling snafus along the way (weather, scheduling, etc - things you are gonna have when you have a big job), at no point in time did I feel that we were left hanging. Green Builders was always communicative to me about anything that came up. They were also very response to my comments and critiques along the way and was able to make changes as we went along (of course subject to finances). For example, I came home once and noticed that the electrician had put a light switch in the framing in a location that was supposed to have a window. I let them no and no big deal - it was fixed the next day. Little things like this will always happen - what's important to me is that there's an open line of communication and things get addressed and they were. The took a lot of pride in their work and would often point out the details of putting in the dry wall, or framing. They did a great job on the tiling (both on the floor and our kitchen backsplash) and with the front porch which was composite decking. As for the results... I'm super happy. Our kitchen is wonderful. From the outside, everyone comments on how good the house looks. There's a lot more I can say and all the details, but I think I've made my point: Very happy with Green Builders. Highly recommend.
    - Adeena M.
  • A
    The project is in progress, and at this point it is going very well. I like the new windows and the goal of fixing damaged sills is achieved. The staff were informative and polite and kept me generally apprised of the whole process. Additionally, the roof and attic inspection was very informative and will be considered for future work.
    - Paul D.
  • A
    I love using this company. I used their website to make a request on Monday night, and on Tuesday morning, they called me at 9:15am, and I had a handyman at my house by 10:45am. This company is very responsive and very customer service oriented. Their prices are market competitive. The handyman, Dave, was very nice and respectful of my home. He estimated it to be a 2 hour job, and he was done in about 1 hour. Dave clearly explained his plans to complete the job and worked hard.
    - Brian H.
  • D
    I made an  appointment a month in advance for trailer axle lube and replace brake pads on single axle trailer assuming work would be performed that day since I was told nothing to the contrary. When I arrived I dropped trailer off and still did not find out until I called later that day to check on progress  when I was told that it would take up to a month. Actually I was told 3 different times by 3 different people ranging from 2 weeks, one month and two months. I had contacted this dealership before in Sept of previous year to get the cord replace in a small window  awning. I was told by the service desk that it would take up to 2 months. I ordered the cord online, googled how to fix it and performed the work myself in 30 minutes. Needless to say I took my trailer home without being serviced and found a dealer in Greencastle PA that performed the work in an orderly fashion.
    - Joseph P.
  • A
    The service department performed an axle lube and brake pad replacement on my Jayco trailer. They performed the service in a timely manner, were courteous and professional. I will return to them for service
    - Joseph P.
  • A
    S&K was very responsive to my wants and needs for a roof.  Shane called me on the phone number I provided to setup an estimate.  When I called him back, I let him know that I can be hard to reach via phone, and if we can setup an appointment via email that would be best.  He emailed me and we setup a time.  Shane arrived within the window he described.  Shane was extremely nice, professional and knowledgable.  He was very low pressure and you can see that he has pride in his job and S&K.  He promptly went on the roof and took measurements and inspected the roof.  Our roof was approximately 20 years old and in need of replacement.  Shane recommended Certainteed's Architectural line of roofing.  He left us with a folder of information, along with referrals.  We received an email within a few days, as promised, with the proposal contract.  A physical copy was mailed to us as well.  The pricing was very competitive. We contacted them about financing too and that was very easy to setup.  We went with S&K because they seem to be very customer orientated, polite, professional, and efficient.  After the contract details were ironed out, S&K was able to work with my schedule, since I had some days off work coming up.  They were able to schedule install on the day of my choosing with no hesitation. 
    The day of install came and the crew came on-time.  The crew arrived, then the materials arrived, along with a crane to lift the materials onto the roof.  The crew got to work right away and worked very hard at removing the old roof.  Soon a dump truck came and backed onto our driveway to collect and recycle the old roof.  The crew was extremely efficient, very respectful of our neighborhood (adjusted their vehicles to stay out of the way, DIDN'T play music, or unnecessarily shout/cuss).  Work was completed in about 8 hours.  The crew cleaned every piece of garbage material off our property and spent a lot of time combing our property with a magnet (for nails).  
    Hats off to S&K for a job well done and made a large home improvement project run very smoothly.
    - Brian H.
  • A
    My appointment was with Mary, based on a review on Angie's List. I have been in search of a new hairdresser for almost 2 years since I moved to the area. I was tired of driving all the way to Georgetown for a hair cut. The salon is neat, clean and quite quaint, and it's employees were all very friendly. Mary spent time consulting with me about my cut and several other services I inquired about. The cut is fantastic, the style was great. I highly recommend Mary at Natural Fusion! I am very happy that I have found such a great level of service so near my home.
    - Claire M.
  • A
    Mr. TV Mount is Awesome!  Used online communication to setup our appointment, and received a price quote.  James was very accommodating to provide installation on the date that worked best for us. There was no question or charge for our house being quite a long distance from their brick and mortar.
    The 2 technicians arrived right on time at 9AM, and very extremely polite, courteous, professional, and hard working.  They politely asked if it's okay to leave their shoes on.  They outlined to me what work they were going to perform, how it would look, and anything else I would like them to do.  The crew completed their work in about 2 hours.  I do not know how I could trust anyone else to perform these tasks.  I'm sure there are some great technicians out there from Big Box stores, but I am not willing to gamble on that.  I will pay a little more to help a small business, and receive excellent customer service and quality work.
    - Brian H.
  • A
    Was going to use Home Warranty Service purchased by the Sellers, but the Service wanted me to use some company on Angie's List that received D's and F's.  The Service allowed me to be reimbursed, so I went straight to Angie's List and saw Mike's Appliances.  What an outstanding company.  They are very responsive, and the website is very easy to use to setup an appointment.  Paul called me within an hour and scheduled an appointment for the next day!  Many other companies, charged more for the service call and wouldn't come out until later in the week! 
    Paul called me within the time window, and stated he was on his way, about 20 min away.  He arrived, was very friendly, and started work right away, diagnosing the problem.  He was willing to work with me and the wants/needs of the warranty company for documentation/authorization.  Paul intitially said he would have the part ordered and arrive back later in the week to install it.  He left, and went to his truck.  Within 5 minutes, he was ringing the doorbell, saying he found the part in his service truck, and could install it now!  
    What GREAT CUSTOMER SERVICE!   Paul completed his work, within 30 minutes, and went on his way.  Problem solved, customer happy.  Definitely use MIKES APPLIANCE SERVICE!
    - Brian H.
  • A
    It went great! The price for brows was $10 + tip (less than any waxing place I found) and they did an excellent job. I've gone twice. There's also a frequent customer card with which you can get one service free with 5 bought. The one unusual thing is that the service is done in the middle of a mall corridor, but the service is quick (10 minutes for brows). I highly recommend them!
    - KAREN L.
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Specialized Services in Point Of Rocks

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