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Landscaping reviews in Phoenix

Real People ~ Real Reviews ~ Real Results

  • It would be great if all contractors on Angie's List were are reliable, knowledgeable and responsive as Horizon Outdoor Design was. They were not the cheapest estimate for the work that I needed to be done, but I used them because Chris seemed to be the most knowledgeable of all the contractors whom I interviewed. Ultimately, they turned out to be worth every penny. The work was scheduled months in advance. When the time came for the work to be done they actually called and asked if they could do it a day early. It worked out beautifully. The project was a day and half project. They arrived on the first day at 8AM exactly as scheduled. The second day they arrived a bit before 8AM and immediately were at work. The 2 men who did my project worked hard. There was no idle time wasted. They did need to wait for several hours later in the day for a load of stone to arrive. As they waited, they still managed to find things to do to make the project even better. The work was finished on schedule and was done exactly as I hoped for and as had been discussed with Chris. Since then, their work has been thoroughly tested as we have experienced many days of torrential rain. The regrading and new stone field carried water away with absolutely no damage. Mission accomplished! I am a firm believer in the idea that you do get what you pay for. This job was the perfect example. Chris's expertise and the worker's attention to details have left me pleased and confident that my problem is solved. I will call Horizon again in the future as new outdoor projects spring up.
    - Kenneth D.
  • Office staff was very friendly and accommodating. Each time I needed to call them someone actually answered the phone; a rare thing these days. They fit me in quickly into their tight schedule. Jeff and his crew were on-time. They did a great job and cleaned-up the area perfectly. Jeff checked with me when they were finished to be sure I was happy with their work. (Another rare thing these days.) They all did a great job and I will definitely hire them for additional work. Thank you all. Best tree service I've had in ten years at least.
    - Don D.
  • This was my first experience with Mower Master because my previous mower service provider was not available. I took the recommendation of my neighbor and I’m glad I did. The appointment was scheduled at my convenience. Plus all of the work for this annual tune-up was done at my home. I less than 2 hours the job was completed and the mower never left my house. It’s only been just recently when I used my riding mower for the first time after the repair that realized how good I job was done. The mower feels like new. The motor starts on the first try and it handles so much better. Thank you so much for a job well done. I will recommend Mower Master to my friends.
    - John E.
  • Initially, I needed a company to trench a water line to my garden. I contacted a few companies, some didn't respond and some quoted an exorbitant amount of money. Tom Lerch responded quickly and gave me a reasonable quote. Since we were interested in enhancing our backyard entertaining we also had Tom survey our property. He had a lot of opinions and since I had some specific design questions, he offered to put us in touch with a design architecture company. This was probably the only negative part of my overall experience with Lerch Brothers. The design company was talented, but they offered extra design ideas that I didn't request and attempted to bill me for them. This was resolved, but I found the experience a little distasteful. The installation of the garden faucet was seamless and my days of dragging 300 feet of hose is over. After brainstorming, we decided that we wanted to install a custom pergola over a patio. Tom was able to find a company that would design what we desired at a reasonable price. Once we agreed on a plan, things were very efficient afterwards. Each team that arrived for work were respectful to us and our property. They took great care to not disturb areas that were not involved in construction. When hiccups did happen, John Lerch (the project manager) was quick to contact me and resolve the issue. For example, the freight delivery was delayed in Baltimore. Instead of waiting for the local delivery company to find a truck to complete the process he sent his team to retrieve the products. I really appreciated that John was very involved in each step of construction. Even though we are just finishing up with the project, I can look at the overall experience with a great sense of satisfaction. You hear more horror stories about construction/renovation companies. I can definitely gives these guys my 100% support and recommend them to anyone.
    - Robert W.
  • Amazing. The Acer crew was great to work with, friendly, on time, and did the work they promised. I plan to hire them for more work in the spring. They did such a great job, my neighbor hired them to do work at his place as well.
    - Jeff S.
  • We are very pleased with the work of Horizon Landscape. They completed the work on time and in budget with no surprise or additional costs. The men that were at our home completing the work were kind and respectful and worked the entire time they were there. We will definitely call Horizon again and were very pleased with their work.
    - kerri W.
  • I think they were very comprehensive in their explanation in what they were going to do. So we weren’t left wondering whether everything was going to get done. We knew upfront that they understand what we needed.
    - R STEPHEN S.
  • It did not go. They scheduled an appointment a week out and then cancelled completely saying it was too far to drive. This after I specifically asked if I was in their service area when I scheduled the appointment. Everything I read about this company gave me high hopes and I was excited to be able to use them and give them business. Now though, VERY DISAPPOINTED.
    - Davison D.
  • The company was very responsive to my initial call.  Although they had to cancel several times due to rain, they communicated with me via email on a regular basis and were able to reschedule when the weather was good. They arrived on time and sent a full crew so that all of the work was done in one day.  Although they accidentally broke a cable line while doing the work, they sent out a supervisor who was able to fix it that evening. I would use this tree service again. 
    - Jen D.
  • From start to finish these guys were a pleasure.
    Mr Steve came out promptly to provide an estimate.
    They gave us a VERY fair price for the job!  
    The cleanup was flawless.
    Thank you Mr. Steve and Jeremy!
    We will definitely be calling on them in the future!

    - Shannon O.
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