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Pediatric Dentistry reviews in Perry Hall

Real People ~ Real Reviews ~ Real Results

  • the staff is friendly
    Office is nice for kids - has TV and toys to play with while waitin
    Usually on schedule - no long waits
    exam rooms are clean and welcoming for children - lots of stuffed animals and kids stuff
    Hygienist and Dr. Kline are great with the kids

    - Melisa L.
  • I was advised by our regular dentist to seek out a pediatric dentist for my 5 yr old. Unfortunately who they recommended did not accept my insurance so I picked the one closest that did. I arrived 30 minutes before appt-they requested 15 minutes-light traffic, I was lucky. Ladies at desk were a bit cold as they handed me a pile of paperwork to fill out and made copies of my insurance card-on the edge of rude. We were taken back to exam room and met with a dentist assistant. I guess that's what she is called. She was more than pleasant, kind, soft spoken. She was wonderful with my child-trying to get the xrays needed-wasn't so successful in getting the xrays-got 1 of 3 needed. Not her fault-my child is a wiggler. Saw the dentist. Maybe he was having a bad day but he really wasn't the most pleasant person. He was just okay with my child-(I have 4 other older children and have moved several times over their childhood so this is far from the first dentist I've dealt with) So after seeing my child and looking at the xray he goes into this speech about how I'm feeding him the wrong things and it's sticking to his teeth-unfortunately his conclusions were wrong since the only thing on the list he spewed out that my child eats were raisins (and whose kid doesn't eat raisins!) and then he goes on to say that on the day the fillings (only 2 small ones) will be done how they will be giving him this kool aid cocktail of demerol and valium and making him sit in the waiting room for an hour, then taking him back and giving him laughing gas and I can't be in the room but I can sit outside the door on a chair. This child is 5 years old and I can't be in the room? And doesn't all this sound like over kill? And they don't have equiptment to monitor the child's oxygen and heart rate and when I checked this dentist qualifications on the dental board's website there was no certification for sedation/anethesia. Spoke to my pediatrician and she asked, and quot;he gave you paperwork for him to be seen by me a week to 10 days before hand, right?and quot; No he didn't. Before I left I was given instructions on what to do on the day of the procedure-nothing to eat or drink from midnight before and that I was monetarily responsible for the sedation because my insurance doesn't cover it. I asked for a prequalification to be run to make sure it wasn't. Well I got it in the mail the other day. They were going to make me pay $200 for the sedation but the insurance pays them $73.00 for that. If they accept the insurance then they can't charge me for it, but they made me sign something at that time to say that I would. The woman that explained all this to me had the warmth of a frozen pizza. The staff at my regular dentist and the orthodontist we use always greet me by name as well as my children, always smile and are warm and honestly it makes the process so much easier to deal with. The staff at this office did not possess any of these attributes in any fashion. Riding the elevator down (only one flight but I promised my little one) I was speaking to another parent who was leaving the same office at the same time. He got the same speech about the food and was feeling about the same way I was. His child was scheduled for multiple crowns, root canal and fillings and was going into the hospital to have it done. (the child looked to be about 10-12 yrs old) Made me wonder if this dentist goes over board to get more money from the insurance companies. After speaking to my regular dentist and the pediatrician I cancelled this appt and will be taking my child elsewhere.

    07/2012 Just to update this, the teeth in question that this dentist was going to fill are still in the same condition they were 2 years ago, stains on the teeth, nothing more. Most recent appointment (June 28, 2012) with different pediatric dentist every 6 months and the fillings were obviously unnecessary as those and quot;cavitiesand quot; have not gotten larger and are truly just stains. Second opinion makes all the difference.
    - Rochelle G.
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Pediatric Dentists in Perry Hall

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