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There are 103 highly-rated local chimney repair services.

Chimney Repair reviews in Pasadena

  • A
    Complete Chimney & Fireplace Inc
    We originally called for a chimney cleaning, the workers discovered the quite a few chimney bricks had fallen and it also needed a chimney cap. There was no sales pressure. We scheduled each repair at a later time, when we could afford it. Each time workers were thorough, professional, worked clean and patiently explained what they would do during the procedure. Additionally, when they discovered a dead bird in our second fireplace (which we never use), they not only cleaned the chimney, they did the extra service of cleaning and sanitizing the fireplace at no charge. We now use them regularly for chimney cleaning.
    - Elaine H.
  • A
    ChimneyTEK
    The clean and inspection was handled promptly and courteously. The team lead reviewed condition of flues and chimney with images.
    The liner, caps, and repairs were handled at a later appointment. Some communications errors occurred between the office and the team performing the work. The team did not have the correct materials or equipment for the work on arrival. The owner came on-site to help resolve the issues. Initially, he also was not clear on what work was to be performed. Fortunately, all the materials needed to complete the task were available in the shop. It would not have been the case, if all the work he thought was scheduled was going to be done. Due to the confusion and needed to have the team return to shop for materials, the job took all day instead of just a morning.
    The owner and both teams were very focused on performing quality work with proper materials.
    The reason punctuality and professionalism are not "A" rated was the communication / work order errors on the second appointment.
    Overall, I was very pleased. I also plan on have them complete additional work in the spring or summer.

    - George G.
  • A
    ChimneyTEK
    They did a good job. Their price was fair. The quality was pretty good. Everything worked and we didn’t have to call them back. As far as I know, they came on time. I was probably at work or something. They did perfect work. I’m sure they were professional. We’re very precise about that. We really want professional people and we let people know when they aren’t.
    - Lois C.
  • C
    ChimneyTEK
    The above 3 steps were completed to satisfaction as far as we know. He also agreed to come & repoint a gap along front brick step with cream mortar. BUT, he never came back even after we called to remind him of the job. He said he forgot & would check his calendar & call us right back. He never returned the call or came back. The steps remain in need of repair. We did not pay for the repointing of the brick walk.
    - Harold S.
  • B
    ChimneyTEK
    Recommended waterproofing exterior of chimney and spray lining of chimney interior. We could not find the right environmental conditions to do the recommended work. Eventually I no longer heard from the company. I waterproofed the exterior myself and I will consider other options concerning spray lining materials offered by other companies.
    - John G.
  • A
    ChimneyTEK
    The other chimney service provider were three ties what Chimney Tek was going to charge me. It was rough for him because for some of the work he needed a certain temperature for him to do it and he actually he ended up finishing up we had settled it up or sold the house, but he did keep everyone in the loop.He did a good job.They were very professional most definitely, very responsive, we didn't have to wait for them to come out for an estimate, which I had originally contracted them to just do the inspection and they did that very professionally. The price was excellent. They always tried to come through on time.
    - Liz C.
  • A
    ChimneyTEK
    Repairs needed were identified during a chimney sweep/inspection big deal I purchased.  Vince from Chimney-Tek was very professional and responsive.  He showed up on time on the date agreed upon, explained all work to me, and completed the work that day.  There is a second repair that also needs to be done that I will definitely schedule him to repair.  I was very happy with the service overall and I thought the price was reasonable as well.
    - John A.
  • D
    GREAT SCAPES BY E S I INC
    The initial visit 3 years ago was great. The gentleman who came out to price the job was very professional, sounded like he knew what he was doing, and gave us a good price for the work. Not the least expensive, but not the most expensive so we signed the contract. They started to run over time-wise as they got to the top and the supervisor came and told them to hurry up. I was concerned at how quickly and sloppy the work at the top of the chimney was, so I asked several times why they were not scoring the concrete before applying the stone like they did lower down on the chimney, but the workers who spoke almost no English and the supervisor who spoke very good English both told me it was fine.  About 3 months ago the stone started falling off the top of the chimney, we've had to rope off the area so no one gets hurt, we called them and first they said it wasn't their problem and that the warranty had expired. We argued that the work wasn't done correctly, and so they said they would send someone out to look at it and give us a price to repair it.  We waited around all day and the person never came out to look at the work. He never called to reschedule, he just left us hanging. Very unprofessional, especially considering the price we paid.
    - Lynne J.
  • A
    ChimneyTEK
    Excellent service.  Did not charge me to install a new bolt in my chimney cap, which had shaken free during a storm.  They showed up on time and preformed the services without any problems.  I will definitely use them in the future.
    - Michael C.
  • A
    ChimneyTEK
    The workers arrived on time and performed the work in a reasonable time.  They were very tidy cleaning the chimney to the point we didn't need to clean up after their visit.
    They came back later as promised to perform the further work we contracted.  There was some weather that kept them from finishing as planned but they  completed the work as soon as the weather permitted.  After the work was done Vince called us to arrange payment of the balance.  He made sure to ask if we were satisfied with the work. 
    I would have no hesitation recommending them to anyone. 

    - William C.
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Chimney Repair Services in Pasadena

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