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Veterinarian reviews in Oakland

  • F
    I called around 10:30 last night because my cats bladder was blocked and I could not get in touch with my local vet. I was told to get at least 131.25 and bring the cat in because it was serious and they would help. It took me an hour to find someone to loan me 131.25 and then I drove a very stressful hour only to find the most cold heartless people ever. They informed me I spoke with a guy on the phone which I had not. They told me the guy explained to me the 131.25 only covered initial exam. They asked the living situation and how many other cats were in the home. I told them 2. She suggested (in front of my 14 year old son) that I should consider putting my almost 5 year old cat down because I have 2 other cats at home. I was in shock that she suggested that. I attempted the credit care crap they offered which did me no good. She again told me the best option was putting him down. I told her that wasnt an option I was willing to consider and asked what I needed to do to get him cathed. She then gave me an estimate for 3500 and said I needed half as a down payment at 3am. After getting upset they told me the lowest they would accept was 700 but she still suggested having him put down. I went out to my car and attwempted my local vet again who informed me to get my cat out of there immediately and to get him to her office at 8am. So I went in and told them I wanted to sign my cat out and take him to my local vet. She AGAIN informed me to take the "humane" way and put him down and she promised me that my cat would die before 8 am if I took him out of there. I was terrified that she wanted him put down so bad that she would poison him or something. I signed an AMA form and wrote my concerns on another page. I took my cat home and at 8 am at was at my local vet who was AMAZED at how well he looked. He said hes definitely blocked and needed cathed immediately but his color and alertness was good. He said my cat looked way better than he had imagined by reading the report. He thought I was bringing in a limp lifeless cat. He was slightly dehydrated but the Dr. said he was going to put him on fluid and cathe him and go from there. UPDATE on my cat that would not make it til 8am: The Dr. called and said Oscar is doing very well. He has the blockage out and the cath in place. Oscar is alert and comfortable. They checked his kidneys and although there was minor damage to his kidneys the Dr. said it is temporary. Once the urine gets flowing through properly again they should heal. Hes very hopeful that Oscar will be coming home to his family, his best friend (my 14 yr old son), soon where had I taken the advice of these awful, horrible, cold hearted, people I would have been taking a box home a little over 12 hours ago. If you go to this place please listen to your gut!!! Im so thankful I listened to my gut instead of these "experts" who thought because I had 2 other cats at home I would be ok with losing my cuddle buddy of 5 years, my play fighter, my kissy cat, my warmth on cold nights. The two girls who were there last night should be ashamed of themselves for making someone choose between their love for their family member and them not getting paid for 4 more days. Thats all I asked was to work with me for 4 days and Id have had the money. No just put him down because we dont do payments. Then as I was waiting for them to bring him to me this other customer says shes only putting so much down and will pay the rest in a few days. How ironic seeing how they dont allow that. Why wasnt she told to kill her friend? However this was a $131.25 lesson to NEVER use this place again. Just please be careful taking your pet here.
    - chasiti h.
  • B
    After picking up my kitten the next day, I paid some on my bill and was able to get help from the Humane Society for the remaining balance. I was very please by the response that I received that day and by the professionalism displayed by Dr. & Mrs. Deal.
    - Kim S.
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Veterinarians in Oakland

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