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Home Health Care reviews in Nottingham

  • C
    Most of our problems stemmed from lack of communication on the part of the home office. The nurses and most of the physical therapists that came to our home were quite friendly and knowledgeable. Scheduling was another issue. The nurse would always say she'd call the night before an appointment to give us an approximate time. That is standard practice with most home health care agencies. The problem was, she never called the night before and several times never even showed up or called for the scheduled visit. When I called MedStar's main office, I frequently got a voice mail telling me to call back later, as they were busy. I can understand that during lunch or for a few minutes, but it was like that ALL day long. 
    The actual nursing and physical therapy was acceptable. I just found it very difficult to deal with the lack of communication. I don't think we'd use MedStar again.
    - Deborah S.
  • B
    They have been a B+ level. They have been reasonably responsive and I have gotten good care from them, especially the physical therapy folks. The nursing care people are good too. They have been responsive to my needs, they have been on time and they have done what they said they were going to do. It has been hard getting the service started. Getting the system moving is more difficult. I would use them in the future, depending on who my healthcare provider agrees to pay.
    - Dennis F.
  • A
    They were very skilled and professional and were also very responsive to our needs.
    - Shelvon J.
  • A
    I am very impressed with the quality of care and progress I have made because of there hard work with me.
    - Sally E.
  • A
    They were very nice. I had two young women come in at two different times of the day and they were really very nice and good. They came on time and they were very pleasant and knowledgeable.
    - Brenda W.
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Home Health Care Providers in Nottingham

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  • 2nd Family

    6200 Georgetown Blvd Suite E
    Eldersburg, MD