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Furniture reviews in Nottingham

  • A
    Mr. Proffitt showed up in a timely fashion and quickly remedied the low freon and replaced the filter to my central AC unit. There was no upcharging or unnecessary recommended jobs. Great job. Highly recommended.
    - Lance B.
  • A
    The desk looks like it belongs in a museum!
    I was not able to pick up the desk, as I did not have a hatchback, but for a reasonable fee the treasure was brought to my house.  I had Mike leave it in the living room for people to see before taking it to the basement.  
    The cost was more than I thought, but I had no recent experience with furniture restoration.  The total price was $650.  I used the coupon as the deposit, with the final cost being $450.  Yes, I could have bought a "new" desk, but this was a special and sentimental piece of furniture.  It was hand done-not dipped.  It took a couple months, and the wait was well worth it.  Lauer Furniture Restoration is a family-owned business.  The shop had furniture in various stages that made me want to start saving for another piece.  (One customer has had rooms of furniture restored.)  You just don't have to repair a piece of furniture.  There was an indoor wooden bench that was totally changed to be used outdoors.  You can take an antique looking piece, and make it look modern.  
    I cannot say enough about Lauer Furniture Restoration.  You have to pay by cash or check, but you have time because of the incredibly detailed work that is devoted to your special piece of furniture.  The only negative is that their website does not convey their excellent work. 

    - Sally S.
  • A
    For our kitchen renovations, we needed a microwave, dishwasher, wall oven, range hood and stovetop. While out shopping on my own, I stopped at Bray and Scarff to look at their selection. I told my salesman that my kitchen designer had recommended a competitor. He knew that I could get a very good deal there but he wanted a chance to offer a competitve price. He also pointed out that the other place would not service the appliances, only sell them. After getting the price from the competitor, we went back to Bray and Scarff. Our salesman did beat the price. We decided to buy their 5 year warranties for all of the appliances. We purchased them and paid for them in February. On the day of delivery (May 15th) , everything was delivered except the microwave. This did annoy me because, as I stated above, they were purchased in February and I did not see a good reason why one item could not be delivered along with the rest. Our salesman did make it right and credited us for two delivery changes.
    - Teresa P.
  • A

    They were outstanding. It was a rickety old shelf my grandpa made. they tightened it, refinished it and matched it perfectly they were super quick and friendly. I would use them for everything. I tell everyone I know to use them we have given 3 or 4 referrals since.

    - Angela C.
  • A
    The salesperson, Patricia, was very very helpful and courteous and arranged everything to accommodate me and my schedule.  On top of that, the company called and was able to deliver and install a day early.  Very positive impression of this company.
    - Sharon F.
  • D
    We went to Lowe's to inquire about Pella sliding doors. We wanted pricing information as well as product information. The gentleman that we spoke with knew very little about these doors and their various features. It was frustrating because it was the second Lowe's that we visited, and the first was equally in the dark regarding the products. We're not talking about $200 storm doors. We are dealing with doors that cost in the area of about $5,000 each before installation. And the whole experience was frustrating. We did end up getting an estimate and signing a contract directly with Pella. While their price was higher, we had a wonderful experience and feel confident that we made an informed choice regarding the products we selected. I'll rate the Pella installers after our new doors are installed. Lowe's employees simply do not have the expertise required for a consumer to make an informed decision about an expensive purchase.
    - Beth H.
  • A
    We are in the very beginning stages of a kitchen remodeling project. The final decision on a contractor still needs to be made. After talking with friends and neighbors and going to a smaller appliance store, we were referred to Jarvis. The owner made himself available to explain the features, pros, and cons of various brands and models. He really listened to what we think we want and gave us an estimate for our tentative choices. When we emailed a question later in the day, we received a response in less than 24 hours. At this point, we will most likely purchase our new appliances from this dealer.
    - James B.
  • A
    I visited this company because I needed to physically see a wall oven before purchasing one to accommodate my 4'6and quot; mother, who is 91 and a constant cook/baker. Denis was outstanding, offering me opportunities to understand the appliances carried by the company, which include GE Monogram, Wolf, and Viking, among many others. My mother hates black appliances, which are ubiquitous in today's market. Denis patiently searched the Internet to help me. The jury is still out with respect to a decision, but I am all the wiser for Denis' knowledge and willingness to help me. I also enjoyed gaining an understanding of induction cooking--which is marvelous provided you cook with magnetic pots and pans. Unfortunately, these are too heavy for Mom. Thanks so much, Jarvis and Denis for all your help and no pressure!
    - Linda C.
  • C
    The service was not the problem.  The 2 gentlemen that removed and installed the oven were on time, professional and knowledgable.  Once the oven/range was in they gave me the opportunity to inspect the oven and there was no pressure to sign, so they could leave right away.  My problem was at the store.  I chose Home Depot due to the sale they were having at the time on appliances. The sales personnel were busy, but no one would acknowledge that i was waiting. But when others came up to ask only questions the personnel would take the time to answer their questions and/or direct them to their item in the store.   Once a sales person was available he would take phone calls and take questions from other patrons. Since the ovens on display were not the one i was looking for, we used the computer to try and compare ovens.  You couldn't see the picture very well on the computer. The sales person was not that knowledgable with electric ovens and he finally  admitted (once i was at the register) that he was parttime and  usually worked in designing kitchens. I had certain things i wanted in the oven, burns arranged in a certain way, light to each burner to indicate whether it was on or off. I didn't get exactly what i was looking for, but i guess that is my trade off for needing a new oven/range right after the holiday and having a budget. The oven works fine, but in hindsight i will go someplace where the personnel will be more attentive and knowledgable about their products.
    - Barbara V.
  • F
    The service man came to my house in Sept, and spent about 4 hours replacing the cover of the love seat. He had to re-stuff the stuffing by hand. The service man left with a bag full of stuffing. I asked the service man if the stuffing was supposed to be placed inside the love seat. He responded the love seat is stuffed in the factory by machine and that the amount he placed was the most he would do by hand. While the technician was in my home we noticed that the left side of the sofa was 2 inches higher than the middle and right side of the sofa. He then took it apart and reassembled the sofa to verify if it was assembled correctly upon delivery. He confirmed that it was. He first stated it was a manufacturer defect then he decided he would put in a work order and someone would be contacting me.  

    Two weeks later I noticed the cushions were compacting due to lack of stuffing and also noticed the cover was not stretched as it should have been. So, I called the Ashley Service Center and told them about it. Ashley Service Center stated someone would call me to setup an appointment. The appointment was scheduled for the end of December. The service technician came to my home to repair the love seat and did not know anything about a problem with the sofa. The repair man re stretched the covering and re stapled it. But he did not bring any stuffing for restuffing. He took apart the sofa and reassembled it. It still had the same issue as described above. He advised he would put in an order and someone would call me. After not receiving a callback, in February I called the Service Center again. I asked to speak to the Manager. I was told he was not there and that he would call me back the next day. Over the next several months, I called a total of six additional times and was told every time that someone would call me back the very next day. I never received a callback. It is now June 18, and I still have no resolution for this issue. In addition, the staples from the covering are pulling out.   

    In both instances, the technician took pictures during the appointment.

    ***UPDATE: 7/2/2012*** I called Ashley Service Center today. They told me they are done trying to fix the problem. I informed them that the motor went out on the reclining chair and they did say they will order a new motor for that. ***UPDATE. 7/27/2012*** the service center sends the parts to your house then you call for he service appointment. They sent the wrong part, they sent a transformer. I called and they said they would send the correct part a new motor. At this time I'm still waiting for the motor, it's been 3 weeks since I called.
    - Ben S.
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Custom Furniture Makers in Nottingham

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