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Specialized Services reviews in Newburg

  • A
    I got three estimates. At first I did not feel this vendor was as professional as the other two, and even though he was the lowest cost, I was not going to use him. I had him come out again with a modification to the original estimate. I became convinced my first impression was wrong, especially after talking with him about some leak problems with the top of my chimney that had been near impossible to find and fix over a number of years.
       This vendor's solution showed an impressive knowledge of what's presently available in the building industry. Neither of the other two bidders gave me the same impression. Indeed, they seemed more concerned with just putting shingles on and doing the gutter guards. But the chimney leak was very important to me; it had caused some ceiling damage in my home.
       The man who did the estimate came one day to seal the chimney top. He used a new material that dried clear and sealed every area where it was applied. In the nearly 6 months since, I have experienced a number of storms that would have caused leaks in the past; I have had no leaks. :-)
       The shingle people came on a second day. They removed old shingles on the house, installed new shingles and ice guards, and installed gutter guards. They installed new shingles over old on the 2 sheds. They did all this and cleaned up all nails and shingle pieces in one long day. I was impressed with their work.
       I am very satisfied with the work that was done and the professional way everything was carried out. I definitely recommend this vendor.
  • A
    Shortly after we built our house the Ice Maker in our refrigerator froze up and stopped working.  The flap leading into the ice bin quit closing completely.  This led to the slightly melted ice still in the bin refreezing into a solid block rendering the ice dispenser useless.
    We followed the Whirlpool on line directions to repair the loose flap.  But due to a broken internal part the flap fell off track again as soon as activated.
    At this point we consulted Angie's List for a large appliance repair agency in our area.  This search turned provided us the contact information for Metropolitan Services, Inc.  We arranged for an appointment to look at our ice maker.
    On the morning of the appointment Metropolitan Services called us to confirm that the technician was coming and the time frame for arrival.
    The technician arrived at the appointed time and immediately delivered the diagnosis that the internal support for the insulating door flap was indeed broken.  He then checked for a Whirlpool replacement Ice/Water dispenser fixture replacement only to discover that the fixture was replaceable only as a part of an entire new door with a likely cost for parts and labor of over $1500.
    As we were debating our course of action the technician offered an intriguing possibility.  He thought he could slightly realign the shaft, drill a new seat hole and secure it with some silicone caulk.
    We gave him the go ahead and he was able to successfully reassemble the ice maker which is now totally functional.
    We were very happy with Metropolitan Services as well as the creativity and capability of the technician that fixed our ice maker.

    - Steven D.
  • C
    They showed up when they were supposed to. We asked for low maintenance flower beds and we did not get that. The flower beds are way over planted. If I have to do it all over again, I would send back probably 30 to 40 percent of the flower beds that they planted because they are way over grown.
    - Thaddeus H.
  • A
    My daughter took a non-working Windows laptop to BoonPC after I found them on Angie's List. She was extremely happy with the whole experience. The service was excellent. BoonPC explained what they had found as the problem and why it was not a cost effective repair for her particular laptop (a low cost computer). They transferred all data on the laptop to a hard drive for her so that nothing was lost. They offered to dispose of the laptop for her which she happily agreed to. As she wanted to get a replacement, they explained the weak points of her laptop and recommended brands they felt had a good repair record. The total cost was about $55 which my daughter felt was very reasonable, and less than she had expected to pay. She highly recommends BoonPC and requested I make this report to Angie's List.
  • A
    Excellent! They wend above and beyond!
    - John G.
  • B
    - Sonja N.
  • A
    They are absolutely responsive. I will definitely continue using them.
    - Steven D.
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Specialized Services in Newburg

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