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Appliance Repair reviews in Newburg

  • A
    Shortly after we built our house the Ice Maker in our refrigerator froze up and stopped working.  The flap leading into the ice bin quit closing completely.  This led to the slightly melted ice still in the bin refreezing into a solid block rendering the ice dispenser useless.
    We followed the Whirlpool on line directions to repair the loose flap.  But due to a broken internal part the flap fell off track again as soon as activated.
    At this point we consulted Angie's List for a large appliance repair agency in our area.  This search turned provided us the contact information for Metropolitan Services, Inc.  We arranged for an appointment to look at our ice maker.
    On the morning of the appointment Metropolitan Services called us to confirm that the technician was coming and the time frame for arrival.
    The technician arrived at the appointed time and immediately delivered the diagnosis that the internal support for the insulating door flap was indeed broken.  He then checked for a Whirlpool replacement Ice/Water dispenser fixture replacement only to discover that the fixture was replaceable only as a part of an entire new door with a likely cost for parts and labor of over $1500.
    As we were debating our course of action the technician offered an intriguing possibility.  He thought he could slightly realign the shaft, drill a new seat hole and secure it with some silicone caulk.
    We gave him the go ahead and he was able to successfully reassemble the ice maker which is now totally functional.
    We were very happy with Metropolitan Services as well as the creativity and capability of the technician that fixed our ice maker.

    - Steven D.
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Appliance Services in Newburg

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