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Storage Unit reviews in Montgomery Village

  • A
    I have used Budget Movers a few times before and was always satisfied. So when my daughter sold her house and was ready to move into her new home I only called Budget Movers. Luis came to her house and gave us a very reasonable estimate. The move consisted of moving on a Saturday, keeping the furniture on a truck for three nights, and delivering everything on Tuesday. The 3 man crew were very responsible, polite, and careful. The estimate was very accurate except for the fact that I added an extra stop and delivery of some furniture to my son���s house so that added an extra hour. Besides Luis, I also dealt with Martina in the office. She was extremely helpful and always willing to answer any questions and to make any changes. I highly recommend this company.
    - Zena R.
  • F
    DO NOT GO WITH THEM!!!! THEY ARE SCAMS/SWINDLERES/RIPOFFS! TO A DISGUSTING LEVEL!! READ BELOW TO SAVE YOURSELF THE HEARTACHE AND FINANCIAL RIP OFF!!!! This review is for ADI at the above address. They seem to be one and the same as national wide moving, the address is the same and they did give some sorry story about why the name changed, now I know why!!! OMGod!!!!! This company is a total rip off company!!!! They somehow saw i was looking for movers, contacted me so i said great, he offered to come over that day, since we were in a rush we said sure come over. We had a reputable company coming Monday to give an estimate but they convinced us they were a good company! They stole our rights to look for a good moving company by lying to us!!! He came over, took "some" pictures, came up with an estimate, gave us what we thought was a was fairly reasonable but then charged us triple the amount!!!! They are disgusting!! They convinced us to cancel the packing help we had scheduled telling us they pack for us with their full service package with we took. We had to help 8 hours of packing because they only had 3 people show up out of 4 plus it became obvious they were not going to finish anytime soon so we worked to the point our backs were killing us! thought was fairly reasonable but then when they took half of our stuff, but then they took half of our stuff, charged us tripple the amount!!!! They are disgusting!!!! They convinced us to cancel the packing help we had scheduled telling us they could pack for us w/their full service package which we took. We had to help them w/8 hours of packing becuase they only had 3 people show up out of 4 plus it became obvious they were not going to finish anytime soon so we helped to the point our backs were killing us!!! They left at 1am and still only did half!! They were suppose to finish 9am to 9pm, they showed up at 1pm and left at 1am, charging us $6638 ,vs the 3750 estimated for the entire move!, and that was only the stuff they loaded! Another $3,000 for the balance!!! They said they would provide all suppplies, they ended up having to use our boxes, our bubble wrap, and our tape!!!!! Radu assured us over and over it would fit on a 26 foot truck, even when i asked him repeatedly are you sure, he assured me!!!! He told us it might cost more or less by about $300 depending on cubic feet. Not $5000 or $6K more! I���m so upset I can���t do the math right, regardless, we are talking thousands!! And after he left, so called taking pictures, he sent a quote, and 50% of the stuff was missing! i had to spend 3 hours on the phone, missing our going away church group party, with him looking at it seems like 7 diff quotes to make sure all was on there! IIIIII had to remember everything!!!! Not him, thank God I did do that cause they would have charged $20K!!!!!! Also, i told him he was not accounting for enough boxes repeatedly! He assured me it was enough each time! I asked him if he wanted to look at the shed, he said no!!! but I made sure the items were on the list!!!!! This is how they scam you! immediatley to cause them the pain they have caused us and many others! Stealing our valuable things!!! Shame on them!!!! And worse!!!!! Please, please!!! cause them to complete our move for something close to what they estimated initially or cause them to allow us to hire real movers, pick up our stuff from them and the stuff from our house and refund us the $1900 we gave them in cash and the $50 on charge to ���secure them��� on friday, for i sure didn't trust giving them my credit card information by 1am and seeing the inflated charges but wanted to keep my end of the bargan by paying half of what we agreed to in case something legal happened. And, here we are. Clealry I prefer not to use them but they have our stuff so I may be stuck with them even if they do reduce the price to something reasonalb, which we offered to pay but not $9K+!!! Sooooooo upset!!!!!!!!!! Radu said all supplies were included, they had to use our bubble wrap, our boxes, and our tape! Becauswe were going to do it ourselves we had the supplies, they convinced us to return our supplies for they would supply it all but we didn���t have a chance yet so then what would have happened??? We never moved interstate or hiered movers like this, always moved ourselves (my husbands first move, I moved around a few times more), but this was HORRIBLE!! A LIVING NIGHTMARE. Yes we were maybe na��ve but they convinced us to trust them! They should not be allowed to get away with this!! We even bought them pizza, gave them energy drinks, muffins soda, to be nice during the day! Who knew how horrible they really are!!! I know, church and hope you will ### don���t go together but I am soooooo hurt!! I will repent later but meanwhile pray God will take vengenacne on them if they don���t do the right thing and stop these scam practices!!!! Fire Radu and get a real estimator who is competent or shut them down for they are all scammers! The moving dept did work hard and they were nice but I didn���t tip them due the inflated cost. But we also worked hard along side them!!! WE told them they should quit there jobs for they are working too hard to have to put up with upset customers because management is ******* over the customers!! They didn���t tell us about the 6% credit card fee at the time he came over, we saw that in the ���contract��� , fine they split that with us, in the beginning had to split another fee since they didn���t tell us up front, but we are talking $150, we still ate another like $400 in addition to below!
    - tina b.
  • A
    They collected a complete inventory of what they were to move on their website.  We agreed that my daughter would pack all the one-man boxes, that they would bring wardrobe boxes that she would pack the day of pickup, and that they would pack everything else.  We arranged an exact pick-up date and a not-sooner-than delivery date.  We marked the items to go to the storage facility with blue tape and those to go to my home with pink tape.  A crew came to my daughter's apartment first thing in the morning, right on time.  It was pouring rain when they arrived, so they got to work packing furniture, lamps, etc until the rain let up and they could start loading their truck.  The pickup went very smoothly and was done before lunch.  We were able to get on the road ourselves right after we ate lunch.
    We arrived in suburban Maryland and contacted them to let them know we were ready for delivery, and we agreed on a date.  They called us when they were 30 minutes away and we met them at the storage facility.  They unloaded quickly and without incident and stored everything marked with blue, putting aside items marked in pink.  While they were unloading the truck, they let me know the ticket number of each item so that I could check it off on my copy of the inventory.  Then they re-loaded items marked with pink tape back in the truck, followed us back to our home, and unloaded those last items into the house.
    Every member of the crew worked quickly and effectively.  They were polite and professional.  Our family has had several moves in the past few years and we've shopped for movers each time... we now feel that we can call Mover Dudes and skip the shopping step.
    - SherriJoyce K.
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Storage Units in Montgomery Village

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