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Find Top-Rated Montgomery Village Carpet Cleaners

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Carpet Cleaning reviews in Montgomery Village

  • A
    Our basement flooded after a pipe burst. Wash & Plus came in a timely manner and did a great job washing our carpet and gave us tips on how to keep our basement from smelling like mold. We were very happy with the results.
    - Valberto M.
  • D
    Simply the company had nothing to offer other than on some Thursdays and it had to be mornings , I was unable to be in the house at 10.00 am on Thursday for them and said so in advance . They did not do anything wrong , did not have a chance to . Initially, the man agreed to come when I proposed but soon after realized he was already booked . The effort to flex his time was invisible , has the right to be busy and ambivalent about having consented to a discount through ANGIE to promote his company : apparently it was unnecessary . WASTE OF OUR TIME .
    - Mario P.
  • A
    The service took about an hour. The carpet looked measurably better. The carpet is about 10 years old, and I wasn���t expecting miracles. But I was impressed with the improvement in the appearance. The serviceman, which turned out to be the owner, was friendly, professional, and on-time. I would definitely use them again.
    - Judy W.
  • A
    I called Rich and was able to set up a date for an estimate. He arrived and looked everything over and took the time to explain what needs to be done and what will happen. Rich used a cane with a light that indicates when he pushes the sharp end into the carpet of an old stain, if it is also stained in the padding, the light comes on. There were several spots throughout the house where the stains has gone into the padding. Rich said that once it is in the padding, the stain could come back from the padding after the carpet has been cleaned. The only other way is to replace the carpet and padding but he would do his best to get the all stains out. The linoleum tile in the kitchen was very old with stains and scratches. Rich said the scratches will not come out with the buffing but he probably could remove most of the stains and scuff marks. As for the hardwood floor, he would use a couple of different cleaners to see if it removes the stains in a sample area before cleaning it with the rest of the floor. The logistics of moving all the furniture could complicate things since there wasn't another room where we could move all the furniture out. The cleaning and finish takes at least 2 days before the furniture could be put back and 7-10 days before the rugs could be put back under the furniture. Rich and his worker came within the time window and proceeded the work on cleaning the carpet and the linoleum tile. The hardwood floor was going to wait for another time. Before their arrival, we had moved all the small furniture, boxes and appliances off the floor, vacuumed and washed the linoleum so that Rich and his worker could go to work right away. We were very pleased with their performance, the pet stains were gone and after almost a week, they have so far not reappeared. The linoleum tile was so much cleaner than I could ever expect especially around the edges where it was very difficult to clean with my steamer but they got 95% of them. After talking with Rich, we decided that the logistics of getting the hardwood floor cleaned and finished was too complicated especially around the holidays so we decided to put it off for now. Overall, I am very please and happy that I called MCC Services. Rich responded to my emails and phone calls very timely and he was also professional, cheerful, and accommodating. When we decide to have the hardwood floor done, we will definitely call Rich again.
    - Suk A.
  • A
    The service was great. Justin came out the day after we called. He surveyed the project and got right to work. He explained his process and gave us some tips for spot cleaning He did an excellent job at a fair price. We will be recommending Justin and Express Dry Carpet Cleaning to our neighbors and friends.
    - Thomas M.
  • A
    He always gave me fair prices all along the way for 27 or so years. When he did the carpets he was meticulous, in the work, he moved all the furniture and then put pads under the legs. When it was done you know it was super clean, never a problem. When I first met Israel, I had 2 teenagers, a small condo , with white rugs. When Israel came in and saw the situation he said we will probably be great friends. It was true. I had him clean every 3 months!  After that, I had him help me move, then install carpets and fix anything that broke. He also came on a moments notice to fix a leak in my basement. Israel is a moan of integrity, always pleasant and polite. He will give you a fair price and be responsive to your requests...my only regret is that he has now moved out of my area and living in Florida!
    - Joanne G.
  • A
    Very efficient and thorough job by a very conscientious workman named Bill Aisaghir. (Not related in any way; just very impressed) It was nice to have someone with such a happy attitude who also was so efficient in his cleaning, particularly some bad stains in our carpet. We've hired a number of carpet cleaners through Angie's List. This was by far the best yet!
    - MARSHALL M.
  • A
    Mike and his company OMA are Honest, Fast, Courteous, Reliable, Knowledgeable, Professional, Thorough, Meticulous, Competitively Priced and Funny. If I could think of any other adjectives to describe OMA I would. Bottom line, this guy has a passion for his work. Thanks Mike!
    - Aleks C.
  • A
    Went really well. We had a specific area that was very large and needed a lot of extra work due to sticky residue from tape that had been on the carpet during our kitchen renovation. He was very willing to give it a lot of extra work and it did come out! Gave a B on punctuality only because they did not come at scheduled time, but they called to say they would be late and worked it out with us. Do not recall technician's name, but very, very nice. And initial call to schedule the work could not have gone more smoothly. The guy was incredibly polite - and very thorough in talking through everything - I felt like his attention was 110% focused on me as a customer. Awesome company!
    - Becky C.
  • D
    It didn't go so well. Called to set an appointment, and they asked if it was for a quote or to clean up the water and sewage. I told them it was to clean. I left on a business trip and had them interact with my husband. They arrived for the appointment as quote-only. They looked at the basement and told us they'd give us a quote and schedule for cleanup, but that we needed to get an independent adjuster out to complete the quote. The adjuster arrived the following day and submitted his report, and my insurance company still hadn't heard back from Servpro as of 5 days following the backup. I returned from the trip and hadn't heard or seen anything. Checking with my insurance, they hadn't seen a quote from Servpro as of 11 days following the backup so we gave up and went with the insurance's recommendations for their cleanup company. That company arrived that day and began cleanup, but lots of things were moldy by that point and had to be discarded. Servpro's inaction made the situation far far worse.
    - Jeffrey M.
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Carpet Cleaners in Montgomery Village

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