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Banking reviews in Lutherville Timonium

  • F
    Had to change credit/debit cards from Susquehanna to BB&T. This is a time consuming process that I did not expect nor did I appreciate.
    Susquehanna had an easy access 24-7, 800 number for balances, transfers and transactions. I call the BB&T hub phone number 800-226-5228 and end up on hold for 17 minutes and then get cut off.
    Bought 500 business checks in July. Found out the will no longer be accepted after  Dec. 2016. No one warned me when I spent over $250 for the checks.
    Too bad this forces me to change banks. I really like the people at my local branch office and am really frosted that BB&T has ruined what was a great bank relationship.
    Taking the trouble to switch banks means that BB&T will never be able to earn my business back.
    - Patricia T.
  • A
    I called them and it went very smooth. I have had problems with another company. I had started to go through with them and they started giving me rubbish about what I needed. So, I called Securityplus Federal Credit Union as somebody had told me that they were very good and they gave me a lower rate. The other one had given me some rubbish about the savings bonds that I had cashed. They said that they needed the photo copies of the bonds before hand to make sure that I was not getting them from a terrorist organization and some rubbish like that. They would not take the receipt. I called Securityplus Federal Credit Union and they took the receipt. It was fine and it was much smoother. I use them for my credit union as well but it is not what I usually use for my banking but I do have an account there. The settlement charge was $4570 for exit fee. It went very smoothly and they were a lot easier than the first company. I will definitely use them again in the future.
    - KATHLEEN K.
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Banks in Lutherville Timonium

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