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Medical Specialist reviews in Laurel

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  • Extremely hostile personnel with no professionalism at all! Both Brooke and Gina were exceptionally combative and nasty when dealing with my wife and daughter! This practice should be shut down! Recommend all others find an ENT doctor with professional staff who know how to interact properly with patients! We will be filing a complaint with Maryland Board of Physicians, Blue Cross Blue Shield, Maryland Attorney General and others to address the inappropriate behavior experienced!
    - Seth F.
  • Sometimes she has so many patients in a day that I feel a little rushed. Sometimes I feel like I need to be more vocal in terms of expressing what I need. The waiting room is really clean. Her staff is really great. They have an infusion center that I have used and I have never had any problems in their infusion center. They'll give you warm heating pads and anything you need. The lady at the infusion center is very nice. But, if you go to them, you have to use their infusion center. I had another infusion center that I used to go to. I went there for eight years. But, when I got arthritis in addition to colitis, I had to go to their infusion center. So, I was hesitant to want to switch.
    - Shawn H.
  • Very well, no long waits except at the laboratory to draw blood.  That was a VERY long wait and the staff seemed not to care and more interested in talking on their cell phones and too each other.  Go to another lab, Lab Corp makes appointments.
    - John G.
  • I have been going to them for 12 years.  I see my doctor regularly.  He listens.  I have gone to others like John Hopkins for a second opinion and they said they would handle the case in the same way that Dr. Lauren will.  I was sick and had to maintain my health.  

    I will give my doctor an ?A?.  One thing I did not like about the practice is when you have to go to the hospital, you have to go and see whichever doctor is on call.  So you may not get your doctor and I prefer my doctor when I go to the hospital.  But in terms of care, I give them an ?A?.  They have a number of locations, so availability is not a problem.  
    - Shawn H.
  • It was very good. She bought the practice from the family doctor that I had as a child so there was a bit of sentiment there. She has always been a very good doctor. I would absolutely use them again.
    - Thomas M C.
  • Office staff was very pleasant and professional. I've never been kept waiting for my appointment. The doctors were all very knowledgeable and they were able to treat my condition when it seemed no one else could.

    - Brenda C.
  • I've been seeing Dr. Seth Eaton at this practice for about eight months now, and while my most recent visit was for a tetanus shot, it's sort of a good summary of the mixed bag that he and this practice are overall.
    Let me start with the office and the staff. I had a bill from them I brought with me to pay, but when I presented it to the front desk billing person, and she looked up my account, she said I actually had a credit. Which I thought was cool at the time, but I've since gotten the exact same bill twice more in the mail, so I'm starting to wonder if she was right about that.
    The medical assistant then took me very quickly, and they are all friendly and enjoyable to deal with. They took my vitals and reviewed my meds, and then left me to wait for the doctor.
    And wait.
    And wait some more.
    I probably waited 30-40 minutes for him to come in, and that marked the second time that I've waited over half an hour after being taken to the exam room at this practice. No one ever came to explain the delay, either, though the doctor did apologize for it one time.
    The visit was uneventful. He examined my foot injury, concurred I needed a tetanus booster, and even thought to offer a combined tetanus/pneumonia shot which was newly available, and desirable in my situation.
    We also discussed an ongoing concern, and he was happy to listen and order the blood tests required for that, even though he didn't think they were going to turn up anything.
    (MedPeds has a LabCorp office attached to their practice just for their patients, which is super-helpful and their staff are awesome.)
    The booster shot itself was perfectly administered, and all my concerns were addressed.
    Then, a few days later, my blood work was in, and indeed one of my levels was too high. He asked me to discontinue two of my prescriptions for a week and then have the bloodwork rerun, which I did, at which time the levels were normal again.
    But I got all those bloodwork results relayed to me through nurses (as well as through their online system, which is very forward-thinking and helpful), and when I got a normal result the second time, there was no advice as to what I should do long-term. I can't just quit those two drugs without replacing them with something else as they are both for long-term conditions. (And really, shouldn't I have only gone off one at a time, in order to figure out if just one of them is the culprit, or if it's the combination?) They didn't even suggest I make a follow-up appointment!
    Which, no big deal, right? I know to do it, but their communication should be better. For another example of this imperfect follow-through, in the past when Dr. Eaton has said he will send prescriptions to my pharmacy, they don't always all make it, especially if there are several to be sent at once. This hasn't been a huge problem yet, since I've been in pretty frequently so I could just remind him next time, and it hasn't happened yet with anything I needed IMMEDIATELY, but still. Be better, Doc Eaton/MedPeds. Make sure all the prescriptions we discuss actually get sent to the pharmacy. Pay attention to whether a normal test result is obtained and quot;normallyand quot; or when I'm abstaining from drugs I need, thus indicating I need different drugs for those conditions.
    And while you're at it, fix your billing system that keeps sending me bills even though your office staff assures me I don't owe anything.
    All in all, I'm still pretty happy with this practice overall, but you have stay on top of them and be prepared to be the primary person responsible for your own health; they won't hand-hold you every step of the way.
    While this practice has some strong points (staff/nurses, lab, website, week-end hours, telemedicine) that have kept me coming back, it also has some flaws that have left me considering shopping around, too.
    - Anthony P.
  • I love this practice, Dr. Pilevsky is the best. I have gone to this practice for several years and always feel that they listen to me and understand my concerns. Excellent practice environment.
    - Lynn B.
  • The guy is really good. He's an internist and I don't know how he does it but he takes time with you, end up sitting there and he's incredibly thorough, doesn't seem to rush. He's a caring doctor and I've been going to him for 10 years.
    - Lynn B.
  • Been seeing Dr Ross for several years. If you go for something routine
    such as a physical you are probably okay, but diagnostic work, you'd
    actually need him to pay attention to you which he NEVER does. He is
    always distracted and not listening to you. He misdiagnosed me for 5 visits over 3 months. The emergency room got it right in one visit in 45 minutes. Find another doctor.
    - Stan M.
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Medical Specialists in Laurel

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