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Floor Cleaning reviews in Laurel

  • A
    Luciana Cleaning Services
    I was truly amazed at the great job Luciana���s team did. They were very thorough and I appreciated them showing up when promised. Everything sparkled when they were finished ��� the kitchen, bathroom, etc. and I loved the attention to detail they gave to every area they cleaned. I will definitely call on them again and highly recommend their service.
    - Brenda P.
  • D
    Woodbine Cleaning Services
    They came in late, they were supposed to show up between 12 and 1, they showed up at 3. The lady was nice, she had an assistant who worked with her. Her name was Remy. Basically, they started spot cleaning the floor and removing the glue. The glue was difficult to lift and they asked for a used scotch brite or scouring pad that we were using in our kitchen to spot clean the area. I personally helped them every step of the way, on my hands and knees making sure every spot was cleaned. They were running behind, as far as the time was concerned. I suggested that they should extend the time so they could complete the job. She had to cancel another appointment because she double booked the appointment. She continued on from 3 to 7. They ran out of time trying to clean the living room and hallway. By that time it was 7 pm, they had to leave because they don't work past 7. I wanted to know when the job would be completed, she said she could possibly come back on the 11th. At that point, I asked if she needed to be paid, she said yes, for today's job she needed to get paid. I complied with that and went to get my credit card. When I walked back to inspect the area, I found multiple scratches, swirls, and curved lines in the dining room area on the floor. She denied that they had anything to do with it. I suspected that the scratches came from when Remy was using the sctoch brite pad. She said that the lines would go away. I let her know that if the lines were not there when she was supposed to come back, then I would pay her. The following day, I spoke with her partner, he requested pictures. I took pictures and sent them to him. He acknowledged that he received the pictures. He said he was on a trip and would come back to inspect the area after he returned, Monday or Tuesday. He is now not responding to my texts or phone calls.
    - Matt K.
  • A
    My Carpet Cleaning Service
    This is the second time we have used Rich for carpet cleaning. This time we also had all our tile floors/grout cleaned. What beautiful work. I highly recommend him. His estimates are spot on, he takes time to let the dog adjust to him ( bribery with chicken treats may have occurred) He shows up exactly when agreed to ( if not early) His work is meticulous, and I am very picky. he knew that one of our throw rugs would bleed and removed it for cleaning off premises. He returned with a spotless rug. Wonderful experience again.
    - Michael M.
  • A
    Dove Floors LLC
    Dove Floors was a pleasure to work with and did an outstanding job!  I had our church's basement vinyl floors waxed and polished and the floor has never looked better.  Dove Floors also performed a deep clean of several classroom carpets and the office area rug.  All services are provided by the husband and wife who are very professional, prompt, courteous, and provide excellent communication throughout the entire process.  I would highly recommend this company for any of your household or commercial floor cleaning needs!
    - BJ I.
  • A
    The Maids
    We think they do a great job. On "maid day" we enjoy coming home and finding it noticeably clean - the counters sparkle, the house smells freshly cleaned, the carpets and floors look great. On their first visit, they interviewed us, walked through the house with us, taking notes on what was expected and our preferences and worries. Whenever, we've seen the team in our home they have these notes. The team seems to be made up of four nice, hard-working people. They always call the day before their visit and confirm that their planned time is convenient for us. We usually arrange to be out while they are here but on those occasions when we are home, we've been impressed by their promptness, professionalism, and the care they show our home. As they are a business (unlike when we had previously hired a maid directly), any issues we've had, we've simply called the office to express our concern/suggestion and it was added to our notes and the situation addressed. We did not have to deal with the potentially uncomfortable direct discussion with the cleaners. Unlike other maid services we've used, the service we receive from The Maids, now over a year into our experience, is the same great job they did on their first visit.
    - GRANT W.
  • A
    Elegant Floor Services
    I highly recommend this company to anyone looking to refinish their hardwood floors! The job I had done was refinishing (sand & stain) about 900 sq. ft. of hardwood floor, plus 10 stairs and repairing/replacing 10 damaged boards (due to water damage). I had 4 different companies provide an estimate for the job (all from Angie's List) and Elegant Floors was by far the most inexpensive! Now, I'm typically not one to go for the most inexpensive estimate because sometimes their quality of work will reflect it, but I have a family member who had used Elegant Floors to do a similar job on 2 of their properties, and they were very pleased with the results. I was trying to schedule this for the week before Christmas and they were able to get me in right away -- scheduled only 2 days out from the date that I called! Then, at the last minute I had to change my scheduling and they agreed to do the job on Dec. 23 and 24, providing extra guys to come do the job on the 23rd so that they could get it done in only 2 days. On the first day, they showed up right on time with about 7 guys and sanded/stained the whole place, as well as replaced the damaged boards. It took them less than 7 hours. The next day, they again showed up right on time (only 2 guys this time) and applied 3 coats of topcoat. They were done by noon.
    The floors look fantastic and my wallet is happy! I'd recommend Elegant Floor Services to anyone!
    - Becky S.
  • A
    Bright Skys Cleaning Service, Inc.
    We were happy with their work.  As requested, they spent time on mantle and shelf areas which hold a large number of items requiring dusting.  They also did a wonderful job on the master bath vanity area which required extensive detail.

    We have used them on an every two week basis since then.  When specific requests are made they are carefully addressed.


    - JG H.
  • A
    Skilled Maids
    Skilled Maids were wonderful!   I called right before the July 4th holiday.  Lily was very professional and was able to secure an appointment the next day. I was expecting house guests from San Francisco.  My home had not been cleaned for some time. Lots of dirt.  Three ladies came in and took over.  They worked on the living room, dining room, kitchen, great room, sun room, 1 bedroom, foyer and 2 bathrooms.  They even cleaned my front glass door.  They were pretty thorough!  After 5 hours ... a miracle happened!  
    I plan to have them come back to take care of the rest of my home (2 bedrooms, 2 bathrooms and basement) and I will engage them on a regular monthly basis to maintain the miracle! :-)
    - Lori O.
  • A
    My Carpet Cleaning Service
    This is the second time I have had My Carpet Cleaning Services clean our carpets and they did just as fantastic a job as the first time.  I have used a variety of carpet cleaners over the years - those with coupons in the mail, those boasting environmentally friendly products, those that do "dry" cleaning, those that do "wet" cleaning and I have either had spotty or terrible service.
    This company has been wonderful! 
    He is excellent with my dog when he comes to clean.  Rich is very prompt in getting back to you with appointments and is happy to communicate through email.  He discusses where the worst stains are and asks what made them so he can use the appropriate product and he is cordial and professional overall.
    He is the ONLY company I have had that actually takes their time cleaning the carpet and treating spots instead of a quick in and out job.  And he takes extra care with the steps even if they are not particularly dirty, because they are such high traffic areas.
    His prices are very reasonable and both times he has done jobs for us he has gone above and beyond to clean "extra" areas without extra charge, such as an armchair or a small office.
    I would highly highly recommend his work and will continue to use him EVERY time I need our carpets cleaned.
    - BEth G.
  • C
    The grout look unchanged after the service was complete. I was 100% not satisfied. He definitely did his thing, it just had zero effect on the grout. A complete waste of his time and my money. I wish as a professional, he would have been able to identify that his service would have zero effect on the dirty grout and saved us both time and money. I will certainly never use him again.

    The service provider sent us a full refund.
    - Matt H.
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Floor Cleaners in Laurel

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