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ARS / Rescue Rooter Laurel

Founded 1945 • Angie's List since September 2005

B Rated | 323 Reviews

Description

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 877-821-8037. ARS/Rescue Rooter is a leading brand of American Residential Services, LLC. We provide heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services in Maryland and Washington DC. United by exceptional service, we serve thousands of residential customers. You can always count on exceptional service, backed by a knowledgeable team of trained specialists who have the professional experience to do any job right - the first time. Our courteous HVAC technicians and plumbers are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. When a team member from our company visits your home, you can rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need. In addition to our Exceptional Service Guarantee and providing you only with the utmost in professionalism, we also treat you and your property with respect: we call before we arrive, we providing honest and upfront estimates before any work is done, and we take care of your home by using shoe covers and drop cloths as needed. If you are an existing customer, we thank you for your continued support and business. If you are a new customer considering our company, we encourage you to let us show why we are one of the leading heating, cooling and plumbing companies in Maryland! License # 10647, 21097 WSSC PFG-41104, (DC) DRM901912, PGM1001100...

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Verified Reviews

A few reviews for this pro…

A

RATED

03/18/2020

Excellent service! Arrived on-time and installed all systems in a professional manner. The installers were polite and spent sufficient time explaining the operation of the system. They cleaned up well and were courteous throughout the day. I highly recommend their services.

DESCRIPTION OF WORK
Complete replacement of existing HVAC system (2 heat pumps, air handlers) plus removal of 2 water heaters and installation of new 80 gal tank.

CATEGORY heating & air conditioning/hvac,plumbing,water heater repair

A

RATED

03/09/2020

They were fine, service was fine, been using them for at least 10 years and will definitely use them again moving forward. Very satisfied with their service so far.

DESCRIPTION OF WORK
Regular Heating and Air Conditioning System Maintenance Service

CATEGORY heating & air conditioning/hvac

D

RATED

11/03/2019

Plumber could not get the line clear via snaking. Said their excavation team would need to come out. Promised follow-up that didn't happen. We called repeatedly and were told someone would call to schedule. We ended up calling another plumbing service - they came out same day we called and were able to clear the line.

DESCRIPTION OF WORK
Exterior drain was clogged; water backing up into basement mud room

CATEGORY plumbing,drain cleaning

F

RATED

02/03/2019

I had no end of headache with their two systems. before & after installation, i asked for the Manual D, J & S. they kept on ignoring me. I finally got a drawing from them that had my passive solar house 180 degrees reversed and the walls made of vermiculite; they are 12" of concrete. then the said the lost them. meanwhile the system cost of operations was ridiculously high; i had the power company...

DESCRIPTION OF WORK
new installation in new home

CATEGORY heating & air conditioning/hvac

A

RATED

11/29/2018

They did a good job and showed up on time. I had no complaints on anything and I was pleased with their work and professionalism.

DESCRIPTION OF WORK
They came out to replace my HVAC system.

CATEGORY heating & air conditioning/hvac

Services Offered

HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation and repair; drain and pipe cleaning and clog removal; garbage disposal installation and repair; faucet/sink, showers/tub and toilet installation and leak repair. Extras for your home including: duct cleaning; whole home humidifiers, dehumidifies & air purifiers.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
No