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Cabinet Refacing reviews in Kensington

  • F
    Omar's General Contracting
    Requested estimate and bid for a large renovation project. Had issues with scheduling initially. Then we met at the property to discuss. Blue prints were requested. Coordinated pick-up, and was again delayed in picking up. After, multiple follow-ups by email and phone, still have not heard back from anyone. No one answers the phone, it always goes to voicemail. Providing large prints of architectural plans cost money. They literally wasted both my time and money.
    - Johann L.
  • A
    The service turned out great. I was happy to find I could reface the cabinets instead of having to replace them and saved a lot of money. The cabinets have held up very well. The technicians were efficient and completed the job in a timely manner. I had no problem scheduling the service.
    - Catherine F.
  • A
    Potomac Chevy Chase Painting
    Potomac Chevy Chase may not be the least expensive around, but they are exactly what I was hoping to get in a painting company. We used them to paint our house to sell, and received so many compliments that we used them again to paint our new home.
    They were punctual, friendly, and fast. All of our furniture was protected, and covered. When we noticed places to re-touch or clean up, they did it immediately. 
    Working with Steve and Juan's group was a pleasure, and easy.  It was as stress free as living through people being in and out of your house can be!
    - Lindsay J.
  • A
    Willis Builders Inc
    I purchased Willis Builders' "Big Deal" offer of 6.5 hours of handyman services for $319.  I needed to have a TV mounted and the desired location presented certain difficulties.  The company sent two men who quickly determined the best way to achieve the installation. They had all materials necessary to complete the job on hand.  After of the TV was mounted they connected all of the components and made sure everything was working properly. There was no damage or mess since the workers carefully covered affected areas with plastic sheeting and were very neat, cleaning up everything when the job was done.  I had some additional work done including repairs to my kitchen cabinets.  The job wound up costing more than the "deal" amount but I was pleased with the work!
    - Jennifer C.
  • C
    I was initially quite impressed with American Cabinet Refacers as the salesperson was very professional, prompt and very thorough. However, I had an unfortunate experience with the installation.  For starters, I had been originally assigned a March 7th and 8th installation.  One day prior (the evening before) I was told that my shipment was delayed because the truck "broke down."  Unfortunately they were unable to reschedule my installation until March 20th and 21st (this was partly because of me being out of town for a few days the next week and the installers already had 2 jobs booked the next week).  This cancellation was after they had already removed my original cabinet doors and taken them away.  Two weeks I had to live without cabinet doors, and unfortunately I have young not ideal.  I also lost 2 days of work because of the very late notice by the installer that my shipment had been delayed. 
    The installer recommended that I call the supervisor about this (Kensington office number) and when I did the supervisor (name forgotten) was very understanding of my concern (or at least appeared to be) and said he would talk with the owner about a reduction in price given the inconvenience and that he would call me back.  I was never called back and I was charged the full original price.  Either the supervisor never got in touch with the owner, or the owner felt like customer service was not a top priority.  Either case, professionalism gets a solid 'D'.  
    Both days the installers were late to arrive (Day 1 arrived at 10:30 am, and day 2 at 9:15 am)...were suppose to arrive between 8:00-9:00 am.  The installers did come from an over hour drive, so personally I was okay with this, however do keep this in consideration if punctuality is a deciding factor.  
    Job was completed by 4:00 pm and overall a decent job, B-.  From a distance they look great with decent quality materials, however upon closer inspection one can tell that this was a refacing job, not original cabinets.  I already have a couple smaller areas where the laminate is defacing a little and will need to be reapplied.  But overall I am impressed with the cabinets and the installers were hard workers who appeared to take pride in their work.  

    - Nicholas W.
  • A
    Kitchen Magic Refacers, Inc.
    Excellent! The workers were professional, talented and hard-working. They showed up and completed work on schedule. The quality of work and materials surpassed what I expected. I would highly recommend this company. It is probably the best home contracting experience I've had.
    - virginia s.
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Cabinet Refinishers in Kensington

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