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Plumber reviews in Jarrettsville

  • A
    Work was excellent. Crews started almost immediately and stayed on the job for about 2 weeks. Any issues were promptly attended to and corrected. Mr. Howard was excellent about making suggestions to improve the project.
    - John M.
  • A
    Excellent. Employee was thorough, ensuring a complete, no-shortcuts job was done. Took the time to explain the conditions of my tank, and the extended effort he was taking to ensure that all of the solids were being removed. Used flashlight to show me what he was looking for. Back flushed several times to get to clean condition.
    - Peter C.
  • B
    Because we have septic systems here, we have to have them cleaned on a regular basis. So I've been using them for quite a few years better than 10. They have me on a call list or a mail list that every two years they let me know that my septic needs to be cleaned. When I make an appointment, they come out. It's in the backyard, so I don't even need to be here. My septic system is in sort of like a green garden and they never mess it up. They come in, do their work and they're gone. As far as the emergency work that I had done, I called them and within two hours they were here. I needed a person to do some Roto-Rooter work because they couldn't do Roto-Rooter type of work. So they called a specialist that they work with and he was out within an hour. He worked for quite a long time to get the pipes free. They're very responsive and very good at what they do.
    - Henrietta P.
  • A
    I live a good distance from where the provider is located. Still, Mary at Prime Plumbing worked with me closely, and made sure the work was able to be completed before we had a Bridal Shower for my daughter. Bill and his helper were professional and prompt, and very nice to talk with. The price was fantastic, and Bill even helped hide where there was a difference in size from the old kitchen faucet base to the new .
    - Michael K.
  • A
    I've used Ernie at Cobra plumbing on various occasions.  He has also performed plumbing work for friends and family members who I have recommended to him.  All of us have always been happy with his work.
    - Roger C.
  • A
    Dave promptly responded to my inquiry and we set an appointment for him to look at the space and to provide an estimate.  Dave was very professional.  He took measurements and made notes.  He took the time to discuss what we wanted and provided suggestions, including showing examples of prior work. He informed us of how long the project would take.  He provided a folder containing information about the sub-contractors he uses.  That day he provided me a rough quote.  He promised to email the estimate the next business day and did so.  The estimate of $8,500 did not include the shower door or the fixtures.  We felt the price was a bit high for just a shower.  We had budgeted $7,000 for this project.  
    My only criticism is like most contractors, he did not separate the labor cost and the materials cost.  Contractors do this so that the consumer doesn't know the margins tacked on to the materials/subs labor for their profit.  
    We informed Dave that we did not intent to go forward with the project since it was more than we wanted to spend.  He suggested using a fiberglass foundation versus tile and using marble shelves rather than building shelves to cut down on the cost.  We did not want to do that.  
    We would recommend Dave's company and call him again for future projects.
    - J C H.
  • D

    I hired AES to renovate an existing bonus room above our garage including converting an existing full bath to accommodate my elderly parent.  Mr. Dave Hill came out and evaluated the project and provided an acceptable estimate.  He explained that once the crew began they would only be working on our project until it was completed.  The work began approximate four months later.  Once work began it was discovered that the subflooring was not level and inadequate  to support the proposed tile flooring.  Additional time was required for the installation of additional beams to support and leveling the subflooring which added to the expected time to complete the project.  We developed a good working relationship with the crew performing the work and they appeared to be doing a good job.   There came a time when the foreperson asked if I would consider making the final payment in advance as he needed to get his crew paid and he was nearing the completion of the project.  As they had presented themselves to me of high morals and integrity,  I agreed and wrote the check.  Big mistake.  I should have known better from all previous renovations but trusted them.  Unfortunately, from that point forward things went downhill.  Instead of being there daily, many times no one would show up nor call to say they weren't coming.  Numerous excuses were made to explain why things weren't getting done expeditiously including a time when the foreperson was injured, yet no one else was sent to work on the renovation.  Time and time again he would say someone was coming and no one would show up.  There seemed to be absolutely no concern nor urgency to getting the project done.  This led me to believe that they had already begun another project and we were no longer a priority and they would get to us when their schedule allowed.  I felt completely disrespected and taken advantage of. I told him to finish the project or I would contact Mr. Munson and get them to send me someone who would finish the work. The foreperson assured me that he would make good and finish the work quickly.  Instead he or one of his crew would appear at infrequent intervals over many weeks which became months before they were done.  What they left was unacceptable.  The tiling, grouting, dry wall, plumbing trim and general overall appearance was of poor quality and certainly not what I paid for.  The drywall and painting was full of defects and gaps.  The tile flooring was covered in dry wall dust and globs of joint compound.  The existing tub was left a filthy mess from the tile work that had been done.  I finally contacted Mr. Munson.  He was very cordial and apologetic and stated the contractor should never have asked for final payment in advance.  He sent Mr. Hill to inspect the work in person.  Mr. Hill came and took numerous photos and agreed that the work " looked like *hit" and was not of AES quality. 

     Mr. Munson agreed to fix the problems and make things right. He asked that I wait a couple of weeks so that the person he wanted to fix the issues would be available.  I agreed and expected that once the new people began they would finish the work expeditiously.  The new crew began around the beginning of November.   I assumed that new crew would be scheduled so that the work would be done quickly and that all their scheduling had been addressed prior to them starting to fix the problems.  Unfortunately, we again experienced delays such as waiting for the drywall person to be available and the irregular availability of the people performing the work making it seem that they were working on an hourly basis instead of trying to finish.   The subsequent work was very good and we finally have the bathroom we expected and paid for.   What began in April of last year was finally completed on Jan 2 of this year.  I never heard from Mr. Munson or Mr. Hill at any point subsequent to them agreeing to fix the problems to see if the work was going as expected or if we were happy with the new work.  I know this review seems unusual due to all the glowing recommendations by others here on Angie's list, but my personal experience was extremely disappointing.   I have no idea if the person who was in charge of my project is still working for AES or not.  While I do appreciate Mr. Munson's making things right, I will not be using AES for any future remodeling projects.


    - John V.
  • C
    This young man that came out he was one of the best as far as talking to you that they had.  He was special.  When it came to the actual work, it just didn't work out good.  I still to this very day have gurgling in the pipe in my bathroom upstairs.  It's been going on for almost a year now. 
    - Charles S.
  • A
    It was good. They were on time, professional, honest, reasonable, all those good things. They did a good job. It has been a number of months now and everything is working fine, so I guess the proof is in the pudding. We bought other fixtures as well to match the tub.
    - Harold G.
  • A
    Dave Irwin, owner, came and gave me an estimate for the above work. I had 3 previous estimates for the same problem but found Dave's to be the most comprehensive and straight-forward approach to correct the problem. After a slight rain delay, the work proceeded without a hitch. The crew was polite and cleaned up after the job was complete. I would definitely recommend this company and will probably think about using them for future needs in the landscaping area.
    - Jody L.
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Plumbers in Jarrettsville

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