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Hazard Remediation reviews in Jarrettsville

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  • The owner, Wade Allen returned my call very promptly.  He explained the entire process of lead inspection (for my newly-acquired multi-unit rental property in Mt Vernon) and was punctual for our appointment and very knowledgable and educational.  He collected dust samples from the windows and although there are a few small items that need to be done to get my lead cert, he understood the intricacies of the fact that it is a 100+ year old brownstone that both has lead paint and is in a historic district so there are restrictions.  He went over and above by educating me on how I could handle most of the items myself and how/what I would need.  Overall great guy and company to deal with. A+++
    - Laura R.
  • It was an educational, and very expensive experience. We have primarily been do-it-yourselfers and have had little experience with contractors. What we've learned: Get a detailed estimate that breaks down the cost for specific portions of the job, and never ever pay the bill in full before you've had a chance to fully inspect the work, and get several estimates first. I checked this company out on Angie's List, and they had positive reviews, although none of the jobs had a price tag anywhere near what we paid. This project was more extensive than what other reviewers described. The realtor also recommended them. Steve did seem very knowledgable about mold, and seemed like a nice likeable guy. Another contractor had suggested a much cheaper, and less extensive fix, but Steve's plan seemed more thorough. As we both have allergies, it seemed like the better option. We were not allowed to be in the house for the initial phase of the work, while it was sealed up. The removal of the carpet, drywall and insulation seemed to go fine. The replaced drywall is the green colored anti-mold type. There were two small areas in the basement with sheet vinyl flooring, which appear to have mold at the edges against the basement walls (discolored areas underneath), but the vinyl flooring is still there. They removed a portion of the bottom (floor) of the kitchen sink cabinet, and painted that area. Replacing the cabinet floor was not included. We were there for a portion of the third day and did observe some of the wipe-down and final clean up of the job going on. The 'wipe down' involved dipping a rag in a bucked of mold-killing solution. We did see some of this going on. We paid the bill, in full. This was really our own fault, as under the contract the final third wasn't due until after the post-test results. Live and learn. As we moved in on 12/31 we started to unpack and discovered that about half of the cabinets in the kitchen were not touched. The same crumbs, spills and bits of trash that had been in the cabinets before were still there. Bathroom cabinetry also had spills and debris on the inside. Some fixed shelves, and light fixtures were still dusty. The moldicide solution left a visible film on the mirrors and other shiny surfaces. We understand that the point of this wipe-down wasn't cleaning, but to treat for mold. However, you can't wipe a surface with a damp rag and not move the crumbs or the dust around some. And this was only a day or two later, so it wasn't new dust and crumbs. At this point, it was New Years Day 2010, and we needed to settle in and be back at work on Monday. We spent much of the weekend going over all the cabinets, counters, shelves, floors, etc. with bleach solution before we could start to unpack. In some areas it was very obvious that they had not been wiped, but in spots that weren't very dirty in the first place, there was really no way to tell for sure. Did they really wipe down all the walls? There is alot of wallpaper in house, and white paint. I don't see the filmy marks, and I do see some dirty spots, but really there is no way to tell for sure. Steve did the post-test the day after the work was completed, and the mold levels did drop pretty dramatically, and were similar to the outside air. When I complained, Steve's response was they had made an extraordinary effort given the time constraints. So perhaps there was a communication issue between Steve and the office staff, but he didn't ask for more time at the time. He didn't offer to re-do that portion of the work or make other adjustments. They did send us a bill for another almost $1000 for the radon system, which we have not paid and don't plan to. The post-test sample was collected the morning after the work was finished, and results were fine, even given that this 'wipe down' portion of the work was kind of hit and miss. So now we're wondering if maybe it wasn't really necessary in the first place, and wondering why we paid for it. The person who did the initial home inspection had suggested, indirectly, that Harford Radon was over-priced, and maybe we should have listened to him. In hindsight, we should have asked that the post testing be done a few weeks later, since with the work going on, the fans, the doors open constantly, the outside air and the inside air would have been pretty much the same at that point. On damp days, I still smell a moldy odor in a few places, especially the basement. The price for the radon system does seem in-line with other places, so for that or for a much smaller job/less expensive job, or just testing, this company may be fine to use.
    - I Marie S.
  • The experience was top notch and professional, right across the board. Great staff, very knowledgeable, and reliable. I would recommend highly and use them again in a heartbeat.
    - Miriam H.
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Remediation Services in Jarrettsville

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