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Garage Door Repair And Installation reviews in Hyattsville

  • A
    Family Prestige Garage Doors
    Family Prestige Garage Doors installed two insulated car garage doors for us in 2012. Fantastic work was done by the entire team. I'm very picky about quality and attention to detail and they did not disappoint. They came back today (7/27/17) to do some tune up work and update our remotes. I called yesterday and they made time for me today! Again, fantastic work and a great price. I couldn't be happier and wouldn't hesitate to recommend them.
    - Erik D.
  • C
    495 Garage Door
    Partly my fault on door one. I couldn't find the key for the car that was in the way. Tech could not access the panel to see if he could fix it. Second door, thought I would have to get a new opener but tech diagnosed the wrong spring in the first place. He put double springs to fix the problem. Opener still good. Problem was that I wanted them to come back for the second door without charging another fee. Guy on the phone agreed but the boss sent an email explaining a different problem and they never came back out. Still only have one door with a working opener.
    - Kevin B.
  • A
    Fred C Johnson Co
    The whole process was seamless. I requested a quote from them via the Clopay garage door website. They responded within a day with a preliminary estimate (garage door only). Within a few days, they had sent someone to scope out the framing work that needed to be done and provide an updated estimate. On they day of the installation, they arrived on time and got straight to work. On the same day, I was having some tree trimming work done - the tree trimmers needed to get their truck close to the garage, and the Johnson guys worked with them to make sure everybody had space to do what they needed to do. When the work was done, they cleaned everything up well, and provided me with the keys to my new garage door.
    - Rebecca M.
  • A
    495 Garage Door
    Very well! They were good at communicating the time they would come, they were on time, the work was done well and they followed up without costing more when there was an issue with work that was under the six-month warranty. I highly recommend them.
    - Mary P.
  • A
    495 Garage Door
    I was happy with the website showing me options for doors and the scheduler even called me to walk me through the options (though that was not needed). Scheduling was not as good. They did not realize that this was going to be a door that needed to be ordered at the time of placing the order, so if timing was important to me, it would have thrown off the schedule. Luckily I didn't care about timing. Also, I do not think they made it clear that the schedule window was so long but that could have been my mistake so I won't dock them for it! The door was great and the installation was flawless. When the installers were out, they gave me an estimate for a new garage door opener but were not pushy at all.
    - Nicole T.
  • D
    Keyed In LLC
    We will never use this company again and warn possible costumers to be alert and make sure that prices given over the phone or in a conversation is really followed with written emails, demand the email confirmation.
    Initially we purchased through Angie's list what was supposed to be $150.00 service for $75.00.After the job was performed we were hit with $20.00 extra charge which was not advertised before, for a total of $105.00. A few minutes of fixing the electric system of the garage door, the work was done to our satisfaction except that the remote control which worked initially did not work that evening. I called the manager of the company, He told me that garage remote control work was a separate work and charge. He quoted over the phone to me $125.00 for what I understood was for two remote controls which I considered already rather excessive in price, I confirmed that price and the number of two controls with a woman on the phone when I called to make the appointment for the continuation of the work with two remote controls.
    After the job was performed they asked for $125.00 per remote control, when I argued about the discrepancy, they told me that I should have known that ;price in advance since they have sent an email with that information. I never received any written information from them about the difference in price.
    So the work that originally was supposed to be $75.00 turned to be. $330.00 with a discount that they gave us for been part of Angie's list. They are pricey, argumentative, don't budge in their arguments, they are right and you are wrong and should know better. Make sure you understand very well what they are going to do and how much is going to cost you. We made a mistake for not been on guard. and quot;their Emailsand quot; never came.

    - Kyoko B.
  • A
    Diamond Garage Doors
    Excellent service!

    To ensure correct identification of the garage door and the replacement torsion spring, Jon (Rosenthal) had me forward a few photos of the garage door and take some measurements to confirm its width/height.  This took just a few minutes and the subsequent service call went smoothly and quickly.  The servicemen (Tony and his assistant) were polite and professional.  The door now opens and closes good as new.
    - Jeff K.
  • A
    Diamond Garage Doors
    From start to finish this was an excellent experience-  I could not be more pleased with how the work was carried out. I would highly recommend Jon Rosenthal and Diamond Garage Doors
    - Mary D.
  • A
    ABC Garage Repair
    Great! One of our garage doors had been out of commission all summer (due to a broken spring) and we just hadn't had the time to deal with it (was a door that we didn't need to open on a daily basis). One day I finally had a moment to start making some calls. First I called Overhead Door, our usual company (and the company that recently installed our garage door openers) and they were going to charge me a ridiculous amount just to come out and give me an estimate. I was not happy about it so I started searching Angies' list and found ABC Garage Repair. I called them up and to my surprise they had an evening appt available that day and did not charge for estimates. Their technician came out, arrived on time, described what we needed, gave us what we thought was a reasonable estimate and was actually able to do the work right then and there. Excellent company and excellent service. We will call on them again!
    - Amy S.
  • A
    Family Prestige Garage Doors
    I purchased an Angie's List Deal for $89 for a garage door tune-up. After purchasing the Angie's List deal, Family Prestige was prompt in emailing me to set up an appointment at my convenience. Jose worked around my schedule and he arrived at the exact time of our appointment and was very courteous. I haven't had any problems with my garage door and wanted to perform preventive-maintenance and an examination of my door and equipment. Jose tightened all the nut and bolts, visualization of the tracks, rollers, door alignment, etc, and the garage doors performance. He greased and/or lubricated the tracks which noticeably made a difference of the noise level.
    - Donna M.
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Garage Door Repairs in Hyattsville

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