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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement with cracks

Basement Waterproofing reviews in Hyattsville

  • A
    Brother's Waterproofing, LLC
    After requesting quotes from three other companies, John's quote proved not only the most economical, but also the most thorough, a trend I see in other previous reviews also. He was patient, explained all options, as well as the reasons for each option. He did not pressure me at any point, and after providing me the quote and information, made himself available for any further questions I had without pressuring me to make a quick decision. Regarding the work, his crew was fast and got the work done to a high standard. There were a few minor glitches like the paint used for finishing didn't quite match, but he remedied that after I brought it to his attention. All in all, he installed a good system to protect the house against further water penetration that I expect to last long into the future. I'll add one more detail: John is a delight to communicate with. He's responsive and patient, and deals with questions and issues professionally.
    - David E.
  • A
    A A Action Waterproofing Inc
    We could not be happier with the job that A A Action Waterproofing did for us in waterproofing our basement. For the past 7 or so years, we would get water seeping in at various places in the basement and also puddle up in the middle of the floor from below ground. Not enough to flood, but enough to be a nuisance every time there would be a soaking rain. After getting estimates from three companies, we decided to go with A A Action mainly because they explained things very clearly regarding how the job would be performed and what to expect during installation, they pointed out issues the other companies didn't and they had excellent reviews on Angie's List, the Better Business Bureau and some other sites I checked. They also had an extremely competitive price. Over a two day time period, they completely dug up/jackhammered the entire interior perimeter of our basement, as well as the bottom of the stairs outside the basement door, installed 94 feet of a French drain system and connected it to 1 sump pump, which drains out to the backyard. They also parged and painted our inner stairwell and connected the new stairwell drain they installed to the main system. I waited to write this review until we had a chance to see how the system has worked. In late May and early June 2018, a tropical moisture pattern settled in over the area and during the course of several weeks, we received an almost Biblical amount of rain. Our basement stayed dry as a bone, however. We couldn't believe it! Every evening we'd go down to the basement to check it out and it was completely dry. If the system can handle that amount of sustained, torrential rain, it can handle anything. I can't express what a relief it is not to have to worry about having water in the basement anymore. I highly recommend A A Action Waterproofing to anyone who is considering having this or similar work done at their house. It was absolutely money well spent!
    - ELLEN K.
  • A
    Best Buy Waterproofing, LLC
    The service was great!!!! The advice was great!!!! The products are great!!!! My crawlspace looks and feels great!!!! And I saved a BUNCH of money!! ���The job was physically demanding, mostly because of the small space. Good crew. Timely project completion and excellent cleanup. Quality Product / Quality Service - Very clean, they were professional. Efficient installation. The workers were courteous and took time to explain reason for length of time to do work, etc... Hard workers - they deserve a raise! Have told a lot of peoples and friends about your company.
    - Tamarra R.
  • A
    Basement Innovations Waterproofing
    From the initial visit and quote, Basement Innovations was great. I had three contractors come in to quote the same job. Mike Doolittle was a great contact - honest, frank and willing to work within the constraints we had - for a great price. The project lasted two days. On both days the team arrived on time, and explained each step as it was being completed. Chris, the team lead - answered all of my questions - and was able to make changes/decisions on the fly without adding cost to the job. At the end of the job, the team cleaned up the property and hauled away all of the debris, leaving the space clean. I highly recommend Basement Innovations for any waterproofing needs.
    - Stephanie G.
  • A
    Barratt Construction
    All went really, really well. David & Peter did a fantastic job, their crew was professional and focused and I was really happy with simply everything. In the past, the remodel jobs I had done, the finish work was kind of junky. I learned that finishings are really the major part of a job. Anyone can knock down a wall. I always admired houses where you can look around you and see quality and how precise and clean the job is. I never had that experience until now. It just looks so nice. It's a joy to walk into the house with the confidence that everything was done right. So happy with everything. Everyone who sees my house loves-loves-loves it. Was the project problem free? Heck no. Expect problems. The most important thing I learned over decades of remodeling is how does the contractor respond to those problems, can I communicate concerns/ideas and will the contractor receive it well and respect where I'm coming from. David and Peter addressed all of the issues that came up promptly and they respected my input. This was a major project for me. It wasn't cheap, but it was well done and I have not had any problems whatsoever since they finished. I am just so glad it was not a situation like it was in the past for me where you have profound issues with your contractor by the end of the job. It was a great experience and I could not recommend them highly enough!
    - Teddy J.
  • A
    Basement Waterproofing Nationwide Inc
    Every person I dealt with at this company was polite and professional. Basement leaking is stressful and BWN was responsive, prompt and easy to work with. The work looks sloppy in some places, however, and my basement was left a bit of a mess. I have a radiator in the basement along the wall we were having waterproofed. The person who did our estimate saw that radiator, however when the team arrived to do the work they seemed surprised to see it and there was no plan on how to deal with it. They managed a solution, but the area looks messy and there are places where there is no concrete present at all anymore. I am going with an A overall rating for now because I do think overall it was a positive experience. Waiting to see how it goes when we get some rain.
    - Caeden D.
  • A
    Armored Basement Waterproofing
    Jay Bengston, the owner of the company, came himself to inspect our corner - no salesman or non-professional. He looked at the corner, inspected the walls of the unfinished part of the basement thoroughly, and looked around the house to find a possible problem. He suspected the crack in the concrete as well and ran water down that crack for 15 min. with a hose he brought himself. The water immediately showed in the corner of our basement. He advised us, even though he wouldn't earn anything from us, that we should simply fix the concrete and see whether that would do the problem. Also he made us aware of the frame of our entry door, which is damaged by water as well. He also advised us on our rain gutters. He left without charging us one dollar. It became very clear to us that the first company we consulted sent a non-professional salesman to sell us their expensive product, which might not have even solved the root of the problem. I can only recommend Jay Bengston and his company! He seems to be an honest and very experienced professional who would not do a job that wasn't necessary! If we ever had waterproofing issues again, we would definitely go with his company!
    - Dorothea L.
  • A
    JES Foundation Repair
    Scott came on time and was very professional. He examined every section of my unfinished basement, took measurements of the water retention levels in the walls, and explained JES' process thoroughly. There was no "hard sell" or pressure.
    - Bisa W.
  • A
    E G Contractor LLC
    I live in Hyattsville MD, and I have always had problems with water intrusion after a big snow or rain in my basement. After trying different contractors to address this problem to not avail, I was recommended to Edwin from E G Contractors. He was very professional and clearly explained how he was going to fix this problem. The work was done in a timely manner and they cleaned up after they were done. The price was very reasonable. It has been two years since the job was done and I do not longer have any water intrusion issues in the basement.
    - Ronnie S.
  • A
    A A Action Waterproofing Inc
    We were really pleased with AA Action and think they went above and beyond. It was definitely a bigger project and investment than we anticipated, but Paul was extremely helpful in explaining the issue and and the whole crew was punctual, professional and very hard working. We had the work done back in April right as we entered a really rainy spring, so we were grateful to have the system in place. We had some water right afterward with the first rain and Paul made himself available after hours to take a look and the team was out here promptly to address the issue. We've found the office and all involved to be really knowledgeable and responsive. We would highly recommend them!
    - Kate T.
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Waterproofing Contractors in Hyattsville

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