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Window Replacement reviews in Halethorpe

  • A
    I am so pleased with the work James did for me! He was punctual, professional, and diligent. He answered all of my questions with great patience and very thoroughly. He cleaned up every day and his work is beautiful. He took great care in doing every aspect correctly. He is a true craftsman and obviously takes pride in his work. I look forward to using AES again and having James continue to beautify other areas of my home that need work.
    - Tamara C.
  • A
    Although it took longer than anticipated by everyone, I deeply appreciate the methodical way Dimitri and his team took every single measure necessary to ensure that my home was structurally safe and sound for me and my family. Every team member and every subcontractor in his employ was kind, polite, and thorough in their jobs. I really cannot imagine what situation I would be in without Dimitri and his team. Every step of the way, they kept me informed and helped me problem solve issue after issue. They were angels on earth.
    - Gretta G.
  • A
    I hired CCC based on word of mouth reviews from some friends. The business is new but the owner has been in the home building and repair business for many years. I had a limited budget and took a gamble on hiring a less established contractor and won big time. Could not have been more pleased. Billy (owner) took the time to describe a few options for me so I could adjust my needs and wants with my budget. The project was huge (free standing 2 car garage) and there were so many options. He was professional and treated me with respect through all of my inquiries. My father is a retired contractor and he was extremely pleased with the quality of work that CCC did. I plan on having an addition done to the house next year and definitely will be calling CCC back to do the work. So nice to now have a go-to handy person who I can trust will do great work and is a pleasure to work with.
    - Casey J.
  • A
    AES was superb from start to finish. TJ Hassler was my direct contact with AES and the communication couldn't have been better it seemed like just minutes between emails. He was particularly helpful in design and problem solving. All work was completed on time on budget. There were a few changes added into the project but that was the my choice (owner) to do those add on. The add on cost were all reasonable. If AES is in your area you should definitely talk to them about your project. The truly live up to their company's motto "if your not happy we are not happy".
    - Barry K.
  • A
    it went great from start to completion.  We have used this company multiple times and every time they exceed our expectations.  This latest project was the roof and our remodeling consultant was Rachel. She was knowledgeable, professional, and patient with all of our questions.  We felt very comfortable with her she was GREAT!  We would use them again and would recommend them to ANYONE!  We couldn't be happier thank you Power!!
    - Vern P.
  • A
    Very well. Took a little less than a month to have our windows made and they were able to work around to travel schedule to install them. The installer took care to make sure that our basement area near the window was covered with a drop cloth and after the install everything was put back the way it had been when he arrived. One of the screens was missing from a window, but they ordered a replacement and will install sometime this week.
    - Cara S.
  • B

    The quality of the painters work was excellent, they showed up on time, were careful to put down plastic as they brought all tools, materials into my home.

    My issue was with the office - especially Erin. Near completion of the job one of the painters accidentally knocked over a lamp breaking it. He immediately came and got me and showed me what had occurred. It was a glass lamp, no way to repair. He was very apologetic and I appreciated that greatly. The lamp had belonged to my mother, was not replaceable. I told the painter I was going to call the office and he understood.

    I called and spoke to a staff person who took my complaint and told me she would relay all information to Erin who would call me back. I requested she have Eric call me prior to the painters leaving the site so she could speak with them. Did not happen. In fact when I called the next day I had to leave yet another message, it was as if my first call was never received even though I spoke to the same person. When I finally did catch up with Erin she insinuated that I was told to remove all valuable items from the room as much as insinuating it was my fault. I explained to her that the ONLY ITEMS in the entire room was two lamps to provide light since it was a very overcast day They were left at request f the painters as there was no other light in the room

    Not so much as an apology received from Erin Kargman but plenty of "attitude". Guarantees I will never be doing business with this company again even though the quality of the work performed was excellent. Accidents happen but I was astounded by the negative attitude, lack of concern, failure to respond in a timely manner - I had to track her down.

    I usually patronize family owned businesses as I had felt I would typically get better service. Not true with Kargman's

    - L B.
  • A
    The product was fantastic and better than everything I have seen from the various residential houses I have helped build. The workers were polite, professional, and punctual. My house is much better at maintaining its temperature. Everyone I have dealt with at this company was amazing to work with and they helped me out on everything including price since I am a three time return customer!!! Now my house is fully lifetime warrantied on the outside! In short I highly recommend this company for your home improvement needs.
    - Johann F.
  • A

    I was very happy with the service provided.  I left a message that I wanted to get an estimate and received a phone call within a few hours.  The owner called me back and made an appointment for him to come out and see the job.  He was very knowledgeable about the options available and what might work best for my house and budget.  Once I picked them for the job, they were able to schedule the work within about 7 business days.  The workers were friendly and worked clean.  The job was estimated to take about 7 days and they worked 7 days.  The whole project took a bit longer than that but only because of it being January and we had a lot of snow and ice during that period. 

    I am very happy with the work Balto Siding and Windows did and I have had several neighbors (some of whom I don't know) complement me on the way the house looks.

    - Cecelia C.
  • A
    Dayson was extremely responsive and professional. He came out the same day I called to provide an estimate, gave me multiple cost comparisons for door choices without any pressure about choosing a more expensive one. Instead he just presented options and the pros and cons of each. The install was done very professionally, the door quality is great, and Dayson came out personally to install a brand new frame around the door (my previous back door didn't have one) and even build a box around a weird stone / concrete portion of my step that was an eye sore. Every time we communicated with him he responded extremely quickly and definitely was genuine in his desire to do a good job and make sure everything is right. We are extremely pleased with the experience, price, and the end product. I would definitely strongly recommend them to anyone and would use them again in a heartbeat.
    - Monica S.
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Window Replacement Installers in Halethorpe

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