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Roofing reviews in Gwynn Oak

  • A
    The company was courteous and responsive. Our tech, Howard, arrived right on time. He was also very polite and knowledgeable. Our roof is twelve years old, but the inspection showed it is in great shape. He touched up some of the areas where glue is applied at no extra charge and told me I would not need another inspection for another five years, barring damage to the roof. Good news, and a small price for peace of mind.
    - MARY O.
  • A
    The crew arrived early did an excellent job left my property looking good. Salesman did not followed up as promised office staff did the follow up via telephone and save the day. Would not do business with that Salesman, but with the company I would and have referred neighbors and family
    - Sharon B.
  • A
    The salesman was knowledgeable and friendly. They insisted that both me and my wife be present and they did call to confirm the appt. It was good that my wife was there to understand the financing options. I know more about roof replacements now then I did before the meeting. They were not the cheapest but I understand why. They brought a huge crew out to my house and completed the entire job in 1 day. I was impressed by the efficiency of the entire operation. They cleaned up nicely and the financing was clear with nothing unexpected.
    - Barry F.
  • F
    I did not have the work done by Cox. They inflated the actual footage of my roof by almost 1,000 square feet. I had several estimates and theirs was 2,400 square feet, others were 1,950, 1,600 and 1,400. The last estimate was given by actual measurements and not solely on the software that the three other companies stated they used. I was also given misinformation about a different company by the Cox representative.
    - Cynthia N.
  • A
    Knowledgeable, communicated in professional and patient manner. Response with my follow up questions. Financing was available through one of their affiliates who were also easy to work with. I have already referred them to a couple of friends. How refreshing when such a large home expense comes up!
    - Kim A.
  • A
    Excellent! Spoke with Austin 12/27/17 and was able to schedule an assessment 12/29/17, I was told who and what to expect. Jovall called the morning of to confirm. He was friendly and very professional. Great communication skills - I was shown pictures of the damage and discussed options to help me make the decision of repair as an immediate safety precaution. I appreciated knowing that if I decide on replacing the roof I would be credited the amount of the repair. Being right after the holiday I was glad to get an appointment so soon.
    - Kim A.
  • C
    I did have some issues with them. I can't say anything about the work, because I didn't climb up on the roof and look. They're a high pressure sales, thing. I'm sorry I did it afterwards. Mainly because of the price. They told me there would be a supervisor or someone on the site that I could talk to, there was no one here. In fact the last day, when they finished up, I tried to call the guy, and so did the crew chief. Neither one of us could get a hold of him. So I had to give the crew chief, a Mexican man, which I had a hard time understanding; I wrote him a check for $10,000. The other guy came back 2 days later and said they lost my check. I can stop payment on the check, but now my check with my name, address, phone number and everything else, is out there somewhere. That really did not set well with me. He said the guy set the clipboard on the truck, and they took off and they don't know where the clip board is. If you're a professional company, you don't do that stuff. I don't go around and give people bad references, I hate to do that. These people charged me an arm and a leg and I just didn't think their service was that good. I told the guy, you said you were going to be here, if I needed you, you gave me your phone number, but nobody could reach you! I wasn't happy with them. Price was terrible. I guess quality was ok, I haven't actually climbed up on the roof. They were responsive, they were here on time.
    - joseph k.
  • A
    They did an excellent job cleaning gutters both high and low. Very friendly and showed up at the agreed time. Great price for the amount of work that needed to be done. Will definitely hire again next spring!
    - Maurice B.
  • C
    The person was 1/2 an hour late. Examined the gutters and part of the roof. It was determined that the water was coming from over the door. He took pictures and said that an estimate would be emailed to me. This was on 8/31/2017 (am). As of today 9/4/2017, still do not have an estimate.
    - PATRICIA P.
  • A
    Went great. Technician,Will,arrived on time. Showed him some issues I had wi th the existing gutters and sownspouts. He took care of cleaning them and tuning up some fastness as well as gave me a run down on what shape they were in overall. I was very impressed and am in the process of getting an estimate to have new gutter installed on the next few weeks.
    - bryant f.
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Roofing Contractors in Gwynn Oak

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