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Plumber reviews in Gwynn Oak

  • A
    Unfortunately, many businesses today don't really value or promote good customer service as much as they should. However, the plumber from Prime Plumbing was textbook on how to deliver excellent customer service. Yes, I expect for you to know your craft, and therefore the labor would be second hand. But that more personable service that you extend beyond your technical skill is what really sets you apart from others. Thank you so much for your pleasant demeanor, your professionalism, and of course your work. You are the kind of company that I will keep going back to, I look forward to hiring you again in the future.
    - Tim W.
  • D
    The replacement of our hot water heater tank went fairly well. at least until we found that we had a leak at the fittings at the top of the tank. Len the Plumber installed my hot water heater tank this afternoon. After the installation was completed we found that the pipe fittings at the top of the tank were leaking (Still leaking). We called their after hours hotline only to discover that they offer NO Emergency services to fix such inconveniences. We were told that someone would contact us tomorrow morning. Meanwhile we are left to deal with the leaking fittings. BOO to Len The Plumber. Do not use this company for your plumbing needs.
    - kevin b.
  • A
    Mike and Tommy came out the same day (in the rain). Friendly and professional. The cleanout was rusted to the rest of the cast-iron kitchen drain, so they cut the drain to get the snake in, pulled out a large clog; repaired with a rubber pipe connector. Cleaned up the area afterward. They were here less than an hour. and it hasn't backed up or leaked since.
    - Adam A.
  • A
    Honest Abe Plumbing was awesome. I hired them to repair a pipe that was leaking from the upstairs tub to the living room ceiling below at my mothers home. They showed up on time, prompt and courteous. I could not be present while the work was done, and requested that they call me with the progress and price of the job. I was called when they arrived, they called with an estimate and all that needed to be done, and they called and allowed me to pay by phone. They also made me aware of other issues going on with the plumbing, which I appreciated. My mother said they were so pleasant and did an excellent job cleaning up after the job was done. We cannot express how happy we are with the job done. Also, they never made us feel pressured, as others have made us feel. I highly suggest using Honest Abe.
    - Sharon C.
  • A
    I have used them at least twice, they professional, they call before they come, they call when their on their way, they have no problems answering questions and accommodating Angie's List members 10% discount. I found them very helpful.
    - Irma W.
  • A
    We received a quote from Rich about the leak from our basement areaway. He was punctual and professional, and he explained everything they would need to do to fix the problem. Our job involved jackhammering out concrete to install a new areaway drain to the sump pump pit, digging a bigger sump pit, and installing a larger pump so it would do a better job draining water away from our home. On the day of service, StopLeak's guys were professional and completed the job on time in just a day. They reviewed everything they had done in detail afterwards and left a clean work area. They were careful about the tile they had to remove and did everything they could to keep it intact. We are very pleased with the level of service and professionalism that StopLeak provided. We have had heavy rain since the job was completed and so far, no further leaking in our basement.
    - Seth B.
  • F
    Terrible. Plumber was late. Had a repair previously and hadn't patched the hole, he went there and said it was leaking and they could fix it for $1250, when it was not even an issue and was not leaking. We called about the toilet leaking, asked for estimate to have toilet pulled, estimate was reasonable, but other estimates were not. Asked for one to replace washers in the faucets in bathroom sink. Was told they don't do that and they would replace the fixtures instead for $349. He also gave us a couple of other estimates that were outrageous. At that point we didn't trust him to do the work we actually called about (pulling the toilet and replacing the wax ring), so we just paid the $129 service fee . Would definitely not recommend this company to anyone.
    - Paula H.
  • A
    If you need a plumber this is your guy. I went on Angie's List and found this him. I called him the day before New Years Eve, expecting to make appointment and to my surprise he said he be there the next day between 2 and 4. He arrived by 2:15. I explained my problems and he quickly diagnosed them and gave me a fair price to fix. He is professional, honest and easy to deal with.
    - Robert B.
  • A
    Seth examined the problem, explained and showed it to me and fixed all the issues with the faucets and gave me advice on other things I asked him about. He left everything clean. I���m very happy with the results.
    - Lynn B.
  • A
    Honest Jason correctly diagnosed the problem, gave me an estimate, and fixed it. He was very respectful, punctual, and explained to me how the problem happened and answered all my questions. These guys are pros and I am relieved to know I can call them if I have a problem in the future. I highly recommend them and now I know why they are one of the highest rated on this site.
    - Eric S.
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Plumbers in Gwynn Oak

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