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Piano Moving reviews in Gwynn Oak

  • B
    It initially took a couple days to get a response from Piano Man (Nick), after leaving a request for the move. Once we spoke, Nick put me in touch with a 3rd party mover, with whom I scheduled a convenient move time. The morning of the move, I put in a call to the mover to confirm the move, and left a message, but received no response. I called again 15 minutes before the scheduled 2-hour window, an hour into the window, at the end of the window, each of which went to VM, and received no response. I was finally able to get through to Nick 15 minutes after the close of the window, to find out that the mover I had scheduled the move with was on vacation and the movers in his place were running an hour late. I received a call from the movers shortly after my call with Nick. At this point, they established a new arrival time and met it.
    From here on the move went smoothly. The movers worked efficiently, to safely move the piano across some rough terrain and down stairs. They were pleasant and courteous and delivered to the new location as expected.
    I'll give the 3rd party movers credit for a successful move, but think Piano Man could stand to improve communication between the mover and customer.
    - Michael P.
  • A
    unknown
    - Norita P.
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Piano Movers in Gwynn Oak

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