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Locksmith reviews in Gwynn Oak

  • A
    If all service providers could be like this man, what a perfect world we would have. Very professional, clearly knowledgeable, and just a hassle-free person. He arrived the same day I called, and got to work. His prices are on the lower side but his services are several levels above the rest. First he explained what needed to be done and worked diligently to get it done. Took his shoes off when he came into the house and just got to work. The next day I had him come to my office to do my locks as well. He is the absolute best professional ever. I wish he offered other services!!!
    - Chetanna O.
  • A
    I contacted Advanced Security, Safe & Lock today. Charlie, the appointed technician, showed up today at the time that he committed. He was polite, professional, and stayed focused on the task at-hand the entire time he was in my home. After he completed his diagnosis , he assured me that he would have the lock working properly today. He promptly completed the job and tested the lock, with me observing, in less than 1/2 hour.  As he assured me, the lock is working perfectly fine and smoothly (actually better than it worked before it was broken). Advanced Security, Safe & Lock definitely has my vote for their great customer service, polite, skilled, and professional technician (Charlie), and reasonable pricing.  I am SECURE in my home again and very appreciative.
    - Clifton W.
  • A


    When
    the provider arrived, he was well prepared and immediately began to replace the locks.   He was courteous, and extremely professional.  After completing the installation, the contractor asked me to test the locks.  I forgot my door keys and we both were locked out.  The contractor jumped my gates only to find out that my sunroom was locked too.  He then showed his exceptional skills by prying open my entry door to gain access to my home.  This was not an easy task!  What an experience!
    - Christine W.
  • A
    Upon purchasing a new home, I contacted Easter's to discuss replacing the existing cheap deadbolts with Medeco deadbolts. After a few minutes of conversation about my secuirty goals, the service agent suggested a lower-cost alternative to the Medeco locks that would meet my needs. He also spent quite a bit ot time talking about my other concerns and helped me find the right solutions without breaking the bank. At no time did I feel the agent was trying to up-sell or under-sell me to get my business.
    The technician arrived promptly, had all the parts and equimpment needed, and completed the job swiftly and professionally. I am happy with the work performed and will call on Easter's for any of my future locksmithing needs.
    - Melissa B.
  • A
    Although we have had other locksmiths look at these doors over the past few years, most have been stymied by the specialized older locks. Steve was totally familiar with the requirements of the job and quickly took care of the project. The doors are closing and locking perfectly now.
    - MARY O.
  • A
    Jamie responded within 24 hours to our call for an estimate. He came out within a day or so to see the scope of the project, took detailed notes and photos, and soon he had e-mailed us a very unusual, detailed step-by-step estimate. We agreed on a price and timeframe, and the project went without a hitch. Jamie is an expert in many fields and can come up with various solutions to technical challenges, depending on the intent and budget of the homeowner. In addition to his technical excellence, spotless working habits, and his reliability and honesty, he also has an eye for aesthetics and wants each project to result in delight for the homeowner. For example, after completing a challenging renovation of our powder room, with which we were really thrilled, he made a quick trip to pick up nice new switch and outlet plates so that the bathroom would look perfect. I appreciated being able to tell him, just select something you think would look nice, as his choices worked out perfectly and saved me many trips to the hardware store.

    One of our family members has been suffering from a long illness, and Jamie was respectful and considerate of related constraints. Jamie is an excellent communicator and does not mind being watched while he works. In fact, his energy and can-do attitude are contagious and I believe he would be happy to know that we have continued the process of updating and repair that he started so well. His presence in our home was comforting and inspiring, but also instructive. We learned a lot from watching him at work and listeng to his explanations of how certain tasks could be addressed. We feel we now have what we have long been searching for - an ongoing relationship with a superb contractor with loyalty on both sides.
    - MARY O.
  • A
    It was great, the person who I talked to on the phone was very knowledgable, and the man who helped me was very pleasent and helpful. I really appreciate them having keys that not very many people would need.
    - Natasha W.
  • A
    Mr Lee was extremely professional, timely and worked quickly
    - patricia h.
  • A
    It went well. I was very impressed with the level of service.
    - sherry c.
  • B
    I'm satisfied with what was done. They did great work. They were meticulous in what they did, and I'm pleased with the overall job. It took two workers to complete the job. It took a couple of weeks.
    - thomas c.
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Locksmiths in Gwynn Oak

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