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Lighting Installation reviews in Gwynn Oak

Real People ~ Real Reviews ~ Real Results

  • The team at Presto Electric did a great job repairing an accidentally cut electrical circuit. They also added an addition lighting feed for a new ceiling fan installation and connection to the wall switch. Richard and Bryce were very professional and helpful in identifying the scope of work to be performed and providing a very reasonable estimate to complete the job. We would definitely recommend them for electrical projects and would call them again for any additional electrical work we require. Mark and Zach Wagner
    - Zachary W.
  • I needed a light replaced in my foyer. I called Bay State Electric to see if they had anyone available. Barry was able to get someone out to my house the following day. Their rates were less than most companies I called and they showed up on time. The service guy was polite and cleaned up his mess. They will be my new electrician .
    - Kate H.
  • The contractor's work was exceptional. It was neat and look very pleasing to the eye.  The sconces were mounted perfect.  I got a lot of compliments on the work.  Although the contractor seemed to delay the process, it turned out great!  The fees included in the price were not expected and too enormous for the time allotted for the job done!!  The contractor was pleasant and also felt uncomfortable about the price.  I would love to use the contractor again, but not the company.

    - Christine W.
  • When I called to set up the appointment the gentleman was very nice, professional and made me feel at ease. I have been researching this process for a long time and they had a really good deal and sounded very knowledgable. I scheduled the appointment with an 8am - 10am window for arrival. I received a call the evening before to confirm. The Baltimore metro area was expecting snow but there was no mention of what would happen in the event of them closing their office nor did I think to ask. 
    The morning of the appointment, we got about 1- 2 inches of snow. The county schools were closed and many business were opening on a delay. However, my job opened on a regular schedule. No one from this company called or showed up to my house. By 10:00 am I started calling the office leaving messages on the main voicemail and their secondary line. After calling several more times, I finally got someone around 10:50am. The office manager said that she was just getting in and was shocked that I hadn't heard from someone and would call me back to let me know what was going on. At this point I needed to get to work especially having wasted a morning at home. The woman called me back very apologetic but still had no answer as to what happened. I told her to let me know.
    I believe around 1:00pm I received a call from the office manager explaining that the trucks got caught in the snow and broke down. She was again very apologetic and understood my frustration at the lack of communication. According to her, they had cell phones and should have at the very least called her to explain the situation so she could call me and reschedule my service. While I understand that things happen and that the snow was likely the cause for the service not being done, I should have received a call from the technicians at the time of my appointment. To technically not receive an answer for the no show/no call until 1:00pm was highly inconsiderate to me and the time I wasted. I expressed my disappointment to the office manager and asked that the manager give me a call to discuss and to this day have not heard anything.
    - Hana H.
  • The overal price of the job would not have been an issue if it were not for the number of things I had a problem with. 
     Initially the company began sending out crew to the job who did the demolition and had little regard for where the dust went. Of course non of the workers could speak more than a 3rd graders worth of English; but i wanted to give them the benefit of the doubt so I just let them keep work. I noticed after a few days that things were missing from my fridge so I had to contact them about that. they resolved that situation immediately. Soon they began putting up drywall. Being somewhat concerned I about trim work that I was not original going to have them do I reviewed thier work to ensure that it was able to fit my door frames. It quickly became clear that they did not bother to flush the new drywall with the exist door trim, in addition the workers essentilly tried to mount drywall over a 4 inch cast iron pipe that was inside one of the walls; which cause the drywall to visibly bow out nearly an inch.  I had to call them and have the re do multiple rooms worth of drywall. It became a daily ritual that  i would come home and review the work they had done to make sure it was done right. It really bothered me that I had to constantly do this because I'm not a contractor , So i was constantly concerned about the non obvious stuff that I was unable to see. After complaining about the initial crew being very bad they began sending any another employee who could speak English and was able to actually hang drywall.  From this point on they began sending 2 people to my home everyday. This entire process took place over the course from November 2013 to May 2014. The new guy doing the work did not do a terrible job however he still made several choice without consulting me one of which cost me money in re buying tile (i was buying my own materials for some of the work). He essentially ruined about 200 dollars in stone tile when he decided to use base board stone as bull nose. Before this contract could finish he ended up quitting so they had to send a new person in to finish the tile work around my whirlpool tub. They apparently were unaware that he was not finished so it took them nearly a month to get someone in to finish essentially one days worth of work on my tub.  Once the two bathrooms were complete, and the hallway and spare rooms were finished. I decided I would give them another chance because I felt like the remaining paint work would be easy and not be a problem. Once again they sent in a crew of people who could not speak English. They essentially came in and replaced the baseboard in one day. One the second day they came in and slapped Spackle on the walls and put to coats of paint on the same day. The didn't bother to sand down any of the window trim or remove hardware, so much of the paint was just slopped on and caked up in the corners. (Which is something I had initially asked them to address in the estimate but apparently that didn't get reflected in the paper estimate so it wasn't something they were gonna do) They tried to make up for it by sending in a few guys to pull off the hardware and repaint the trim. Overall they painted over light switch covers, left flaws in the walls instead of sanding them down and smoothing it out, and just slapped paint on. The paint cost for the 3 rooms was around 4000 dollars. 
    My overall feeling is that you have to watch them like a hawk and constantly baby sit their work. Also they cut cost on materials and used cheap particle board materials for my baseboard. Which is one of the reason I insisted on purchasing my own materials for certain parts of the job. 
    The end result are adequate for the most part with good exceptions for some parts and bad for other parts. But it was generally more stress than I wanted to endure during the process. I want to be able to contact a contract; tell them what I want and have them do a professional job without my interactions. I should essentially serve to purposes in this equation. 1. describe the work I want. 2. Give money. 
    If I knew in advance that I was gonna be the late shift crew foreman and be forced to review the work for error every night; I would have told them what my hourly rate was and they could have just paid me. 

    - Chad D.
  • They initially quoted me for $130.00 for the job. When all was set and done the bill was $200.00 because they said they had to do some adjustments to the fixture. They should have said up front that the adjustment would have cost additional but they didnt and I didnt see the extra cost until all of it was done.
    - Loren C.
  • They did the work. They weren’t able to wire through the attic which I was hoping they’d be able to do. The deal was the safety issue so that was fine. My basement window was left open and the reason they were there is because I had an safety issue. So that really scared me. I think the price was okay for the job he did.
    - Norita P.
  • I live on a residential street in Baltimore County that doesn't have street lights to see at night. I purchased the three motion detector lights. I called Mr. Davis to schedule an appointment to install the lighting. Mr. Davis arrived in a timely manner brought the necessary material and equipment to install the lighting on the front entrance, side entrance, and back entrance. Everything was done accordingly, and have had no problems. I'm completely satisfied the job performance.
    - Kim A.
  • I had asked for the following electrical work:  1. Convert a single switch to a combo switch/outlet.  2. Repair two wall outlets  3. Convert a pull chain light fixture to a wall switch.  However, only one item was done, because the electrician said that the work required for the others would require minor demolition.  Also, because my house is old, the wiring was not updated. The pull chain was converted to a single switch.  However, it actually was supposed to be a double switch.  I called Mid-Atlantic to express my concerns.  The person I spoke to said that he would call back to set up an appointment to make the correction, but I haven't heard back.  I agree with some of the other comments regarding professionalism and responsiveness.  Although the electrician seemed knowledgeable, soft skills are just as important as hard skills - and both he and the person I spoke with subsequently were lacking.  At this point, I'd rather get someone else to finish the job.  Again, customer service matters a lot to me.  I, of course, expect that you know your craft.
    - Tim W.
  • CET did a wonderful job. They were prompt, professional and they worked fast. I bought the Angie's List deal for $125 for 2 hours of electrical work. They came out on time and it only took an hour to install a flood light in the front of the house where no light originally existed. The work was seamless and the light works perfectly. I then asked if they could rewire a sensor light on the side of the house that only works when the basement light is on. They easily did that and I haven't had any issues with that light. Everything they did was wonderful. I highly recommend this company. They are polite and they go out of their way to make you happy and to accomplish the job.
    - Tanya B.
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Lighting Companies in Gwynn Oak

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