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Drywall Repair reviews in Gwynn Oak

  • F
    they contacted me one time after I payed 145.00 to Angie's List for the deal on August 23rd.they set a date to come by and asked me for pics of the area needed to be repaired....they never replied or came to the appointment or ever contacted me again....I guess Angie's List really doesn't keep up on the people they refer...Angie's List owes me 145.00 refund or a reliable service that will actually honor the deal I payed for.Will seriously consider cancelling my Angie's List membership if this issue is not resolved soon.
    - christopher h.
  • F
    I purchased a Big Deal and they are horrible. They came out and I showed him what needed to be done. He started complaining because it was plaster instead of drywall. The worker got upset and tried to come with every excuse to not do the job. I asked him to leave and he told me to call the cops. I felt they were wasting my time and I will go with someone else.
    - Robert P.
  • C
    we purchased a 2 hour deal. the office called to question what was needed and confirm time and date. Worker arrived as scheduled. We gave worker a list. he came to us prior to the 2 hours stating he finished the list so we allowed him to leave. Upon walking thru the house we noticed he did not do one thing on the list. We called the office being that we allowed him to leave prior to the two hours we paid for under the ideas he completed all. no one answered we left a voice message, no one called back. We tried to call 2-3 more times in the following days and left messages again no one called back. The worker did good work however we are unpleased with the lack of response once the worker left.
    - Chanda S.
  • C
    The overal price of the job would not have been an issue if it were not for the number of things I had a problem with. 
     Initially the company began sending out crew to the job who did the demolition and had little regard for where the dust went. Of course non of the workers could speak more than a 3rd graders worth of English; but i wanted to give them the benefit of the doubt so I just let them keep work. I noticed after a few days that things were missing from my fridge so I had to contact them about that. they resolved that situation immediately. Soon they began putting up drywall. Being somewhat concerned I about trim work that I was not original going to have them do I reviewed thier work to ensure that it was able to fit my door frames. It quickly became clear that they did not bother to flush the new drywall with the exist door trim, in addition the workers essentilly tried to mount drywall over a 4 inch cast iron pipe that was inside one of the walls; which cause the drywall to visibly bow out nearly an inch.  I had to call them and have the re do multiple rooms worth of drywall. It became a daily ritual that  i would come home and review the work they had done to make sure it was done right. It really bothered me that I had to constantly do this because I'm not a contractor , So i was constantly concerned about the non obvious stuff that I was unable to see. After complaining about the initial crew being very bad they began sending any another employee who could speak English and was able to actually hang drywall.  From this point on they began sending 2 people to my home everyday. This entire process took place over the course from November 2013 to May 2014. The new guy doing the work did not do a terrible job however he still made several choice without consulting me one of which cost me money in re buying tile (i was buying my own materials for some of the work). He essentially ruined about 200 dollars in stone tile when he decided to use base board stone as bull nose. Before this contract could finish he ended up quitting so they had to send a new person in to finish the tile work around my whirlpool tub. They apparently were unaware that he was not finished so it took them nearly a month to get someone in to finish essentially one days worth of work on my tub.  Once the two bathrooms were complete, and the hallway and spare rooms were finished. I decided I would give them another chance because I felt like the remaining paint work would be easy and not be a problem. Once again they sent in a crew of people who could not speak English. They essentially came in and replaced the baseboard in one day. One the second day they came in and slapped Spackle on the walls and put to coats of paint on the same day. The didn't bother to sand down any of the window trim or remove hardware, so much of the paint was just slopped on and caked up in the corners. (Which is something I had initially asked them to address in the estimate but apparently that didn't get reflected in the paper estimate so it wasn't something they were gonna do) They tried to make up for it by sending in a few guys to pull off the hardware and repaint the trim. Overall they painted over light switch covers, left flaws in the walls instead of sanding them down and smoothing it out, and just slapped paint on. The paint cost for the 3 rooms was around 4000 dollars. 
    My overall feeling is that you have to watch them like a hawk and constantly baby sit their work. Also they cut cost on materials and used cheap particle board materials for my baseboard. Which is one of the reason I insisted on purchasing my own materials for certain parts of the job. 
    The end result are adequate for the most part with good exceptions for some parts and bad for other parts. But it was generally more stress than I wanted to endure during the process. I want to be able to contact a contract; tell them what I want and have them do a professional job without my interactions. I should essentially serve to purposes in this equation. 1. describe the work I want. 2. Give money. 
    If I knew in advance that I was gonna be the late shift crew foreman and be forced to review the work for error every night; I would have told them what my hourly rate was and they could have just paid me. 

    - Chad D.
  • A
    When they were done they repainted the entire ceiling so it all looks seam less and much more attractive than what it was. They arrived on time for the quote gave me a fair price and worked with my schedule to complete the work. They did a great job masking off everything in the beginning and cleaning everything up when they were finished.

     I would definitely use them again.
    - bryant f.
  • A
    It went GREAT!  George removed 2 attic doors and built new doors including the frames, installed the doors, door handles and door closure.  He removed and hauled away all debris and cleaned up after himself.  He also repaired a ceiling that required cutting out a 3x3 section of the ceiling, installing new drywall, sparkled and finished it to a paint ready state.  He hauled away all of the debris and cleaned up after himself.  Finally, he removed my entire wooden back porch.  He rebuilt the porch and installed composite deck boards for all flat surfaces and the railing.  He hauled away all debris and cleaned up after himself. George stayed in contact with us so we always knew his schedule and timing of each of our projects. George's work, work ethic and customer service are impeccable.  This is my home improvement company from now on.
    - Donna W.
  • A
    Ariel came recommended from Honest Abe Plumbing after we had plumbing work completed. He was thorough in his communication and was determined to go above and beyond. The work was quick and done well. He even followed up a day later to make sure all was OK.
    - Monique J.
  • D
    He was hesitant from the start. Retrospectively speaking, he should not have taking the job and wasted my time and money go back and forth to Home Depot for more materials. He did contact a person with better skillsts then his own but latter changed his mind thinking he could complete the task.
    - George B.
  • A
    Great customer service! very knowledgeable.  Unfortunately mold mitigation is necessary.  articulated his assessment thoroughly in terms I could understand.  Even offered to answer any general questions as I have to determine my next steps. Did not hesitate in offering refund since the services could not be performed.
    - Kim A.
  • B
    I purchased a coupon for approximately $200 for 4 hours of handyman work. Scheduling was easy and professionally handled. I requested painting of ceilings and trim in two small bathrooms. I was told by the office manager that all I needed to supply was paint. Unfortunately, the painter informed me that the pocked and flaking ceiling paint would require "skimming" and treatment with "Kilz" and that that would take the full four hours for one bathroom. Except for a 15 minute phone call by the painter and finishing 15 minutes early, the work did take roughly four hours to skim and treat the approximately 45 square foot area. The worker provided all materials. When he finished, he told me that I would need to sand (the area was uneven due to the application of layers of thin plaster), re-skim, and sand again before paint could be applied. While, to my unprofessional eye, some scraping seemed to be all that would have been required before painting the ceiling, this skimming prep probably reflects the professional care that Hands On would give to a full painting job. Unfortunately, I was not able to pay for more hours of labor at the usual (I think $100 per hour) rate. The gentleman used a drop cloth and vacuumed after his work, leaving the area neat except for two areas where plaster dripped on the wall paper, but that was easily scraped off.
    - Michele M.
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Drywall Contractors in Gwynn Oak

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