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Chimney Cap Repair reviews in Gwynn Oak

  • C
    The company was supposed to get back to me within 48 hours of the purchase and they did not, despite me emailing them. I called yesterday and they said they wouldn't be able to do the work until the week of November 24th, and I need it done before then.
    - Venus M.
  • C
    We had a few issues with them. They don't do as their name suggests; they don't provide a complete service. They didn't retest the flashing to our chimney and we had to pay another chimney company to come and re-attach the flashing to the chimney. Plus we paid them to fix some of the shingles that were damaged by McDowell's. Furthermore, they destroyed our garden hoses and didn't tell us and it took them a week to replace them and they did so with the cheapest brands of garden hoses on the market. They were suppose to come back and waterproof the chimney and we're not even sure that they did the job. We wanted to be there when they were going to do everything and by the time we found out they were here, when we arrived they were leaving. And it didn't look as if they did any work. We had to have them come back and do so more stuff and they tried to put other things in the estimate and they put it in anyway. So the job came up to $200 more. Then they said to put in a liner would cost me another $4000 even though I was already looking at a bill of $8000 in total. It was as though they anticipated the extra work to be pushed on us. The work that one of the guys did was good but they didn't clean up properly. We ended up cleaning most of it ourselves. They did this in November. We would never use them again.
    - Tonja B.
  • A
    Having just bought a distressed house, I was very nervous about the cost of repairing the chimneys.  I was also a bit skeptical of the free estimate Chimney-Tek provided, but figured it couldn't hurt since I was going to pay another company $80 to inspect the chimneys as well.  Both companies detailed much of the same problems, but the one that charged for the inspection was also about 50% more in price.  I couldn't believe it.  I immediately chose Chimney-Tek.
    Vince was very personable and always responsive to my emails.  There is a lot of work that needs to be done, but he was able to identify what was the highest priority and make it work in our budget.  He offered a written estimate with a very detailed description of the work to be done, and the price was exactly right. 
    The work was performed over three visits.  His crew came out and lined the chimney.  They did a great job, very clean.  Next, his brick mason came and re-layered the top seven 'coarses' of the chimney.  I was not at home but my wife said he was very nice, and my son really enjoyed seeing the scaffolding!  In a testament to Vince, I had thought that was the end of the work and was willing to pay him the balance but he reminded me they still had to add the chimney cap and damper (I was juggling about 5 contractors at the time).  He could have taken my money and ran but didn't!  We had to reschedule once because a job went late at another site but he gave us plenty of notice and we were able to reschedule.
    I certainly plan to use Chimney-Tek again for the remaining repairs we need.
    - Brian C.
  • A
    They were quite prompt. The person did not climb up to give the estimate, and when the work was performed we found we needed a larger cap. The work ended up being a little higher than the estimate. - I didn't like it but I could see how it could happen. We would definitely call them again in the future. They were quite efficient.
    - DAVE A.
  • A
    They are the classic chimney sweeps. They set up business several decades ago and are truly fantastic. The repointing work they did is spectacular. Overall, excellent work.
    - BARBARA P.
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Chimney Cap Repairs in Gwynn Oak

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