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Find Top-Rated Gwynn Oak Carpet Installers

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Carpet Installation reviews in Gwynn Oak

  • A
    Jon called to give me an approximate time of his arrival and then got straight to work.  He is very personable and clearly loves what he does and interacting with people.  He explained what he was doing and offered advice on other questions I asked about carpet cleaning.  In a word, Jon and his service was "awesome."  In fact, I scheduled to have him come back and clean my carpet and upholstery.
    - Venetia B.
  • F
    Sales associate was 40 minutes late for a two hour estimate appointment. He blamed the company for giving him to much work which made him late. The salesperson was not interested in what I needed nor offered any deals from the company. He gave estimate over priced and only wanted to know how quick he could have our money. The salesperson was not only late but very poorly dressed with a miserable attitude coming to my house. I am very disappointed and would not recommend this company to anyone.
    - Layla P.
  • B
    When the workers came to install the carpet, they were very good and professional. It did take longer than expected for the order to come in. Once they did arrive, they got the carpet installed quickly. They were neat and cleaned up well after themselves. I was very satisfied with the work.
    - Verna J.
  • A
    Wonderful experience. Just Wonderful. I really have not said enough about the installation crew. Just let me say this, if you say you would like it this way, that's what you get. I do not know the name of the strips that goes under the carpet, but if you feel another is or is not needed, they did it. If you felt you did not need a strip from one room to another on top of the carpet, they sealed the carpet. And if you were not sure as to what you wanted, they gave you whatever time you needed. The carpet is installed beautifully. I always find when you have an idea of what you what, go to the experts, for help. Thank You Bill's Carpet Fair, you were my experts for this job. Job well done.
    - Doris M.
  • B
    They did a fair job with the carpet. The customer service overall was fine. We had a problem with getting the order correct with them. In my personal opinion the price was a little high compared to some of the other companies I checked with. I had to call them several times and I had to call and handle the situation with the corporate office and finally got the problem resolved. They were very professional each time they came out.
    - Morgan and Latasha R.
  • D
    The overall experience was very troubling and difficult. The materials were not delivered on the scheduled day and the contractors consistently made appointments that they did not keep. The manufacturer stopped producing elements needed to complete the installation and my order wasn't updated to reflect the changes. I only found out when the installer didn't have enough materials to complete the job. The project was supposed to take 4 days including delivery and it took 3 months. The floors look great and the individual contractors were polite, but I wouldn't use Home Depot again.
    - ROSALIND S.
  • A
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    - Patricia L.
  • A
    This room was an answer to prayer. He arrived & started right in & did not blink an eye when I asked for more than I had originally requested.
    - Bettie S.
  • D
    No story
    - Doris M.
  • A
    Very responsive from the quote to the completion of work.
    - Charles S.
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Carpet Installers in Gwynn Oak

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