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Basement & Foundation reviews in Gwynn Oak

  • A
    Remodel USA worked as a team from beginning to end. Maria D. The sales person is professional and genuinely a nice person, Marty the overseer of work was the same, Tim, the builder and his team, were on time, neat, and very informative. I highly recommend this company if you want reasonable prices, excellent work, and refreshing personalities from beginning to end of your project. Due to the weather and wait for inspection it took the guys four days, which was faster than their estimate.
    - Tamara R.
  • A
    We received a quote from Rich about the leak from our basement areaway. He was punctual and professional, and he explained everything they would need to do to fix the problem. Our job involved jackhammering out concrete to install a new areaway drain to the sump pump pit, digging a bigger sump pit, and installing a larger pump so it would do a better job draining water away from our home. On the day of service, StopLeak's guys were professional and completed the job on time in just a day. They reviewed everything they had done in detail afterwards and left a clean work area. They were careful about the tile they had to remove and did everything they could to keep it intact. We are very pleased with the level of service and professionalism that StopLeak provided. We have had heavy rain since the job was completed and so far, no further leaking in our basement.
    - Seth B.
  • F
    Pro's: I must say that Ted H. was very kind and professional during the sales pitch. I appreciate all the information he provided me. Con's: I felt they pressured me to settle right away. At first I was only calling to get more information. He had left me a number stating that I would be able to contact him if my husband or I had any questions. However, once he never returned my calls and I called almost daily, by the 5th call I was ready to cancel because he was not available. I just feel if I can't get you prior to a job, I won't have anyone to assist me if anything happens or goes wrong with my job. As I am writing this review, I have actually been on hold with them at 1(301) 604-2600 for over 15 minutes. They came to my home a second time stating they were going to give me a better price, however what they did was add more work on and the cost went up to over $12,000. I told them I had a previous obligation that i needed 5 months before I could take on any other payments. I wanted to make sure they would keep their word. As I have been now holding 20 minutes, I do not believe they will keep their word.
    - Charmagne A.
  • F
    Overpaid for shoddy work. Electrical outlets are only on one side of room. Light switch is behind door in bathroom. Door to closet can not be opened. The wall material will barely hold a poster frame. Ceiling tiles were damaged. They taped electrical wires together behind the wallboards. This caused a fire from overheating two months later. Said they had a new job before they finished my "remodel". Horrible business.
    - ROSE P.
  • A
    Working with Steve has been exceptional. This business showed great professionalism and very admirable integrity. They told me all the problems that could be wrong with the house before they tried to upsell me for complete waterproofing of a basement. I really appreciated how sincere they came off and would trust them again if I needed to do a project like this ever again.
    - Chase A.
  • F
    scheduled appt. meet with representative. Discussed my options, in detail. He IS suppose to get back with me on my basement design. As of today's date, I have yet to receive WHAT I PAID FOR. He did provide a pencil drawing of my basement. Once I responded to the drawing(?) via email, he assured my the ACTUAL PROFESSIONAL DESIGN IS FORTHCOMING. Still waiting.
    - Lashaun W.
  • A
    Budget did a great job with their team coming out for 3 consecutive days to do the work. They all were very professional and included me in the steps of their progress. From start to to finish and even setting up and explaining financing options Budget was very informative and helpful. Great price for work done compared to other estimates I had. Very satisfied with results and the look of their finished job. They even removed my old concrete sink and installed a newer one I had purchased. Would highly recommend Steve and his team!!
    - Brian P.
  • A
    We have had water issues since moving into the house two years ago, and finally consulted All Aspects about what could possibly be wrong with the current system. We already had a sump system and the house had just been flipped, but every time there was a significant rain, the carpet would be wet. Also, the basement was just moist all the time in general. Robert Ellis came out to do the estimate and was very thorough. He first let me go around the basement and outside the house explaining where I thought any problems were and history of the water. Before even contacting All Aspects, I googled basement/foundation waterproofing and thought a consultant would suggest digging down and "sealing" the foundation from the outside. However, Robert was prepared with a lot of informational videos and pictures to explain that the issue was simply the hydrostatic pressure and suggested a new sump system. He gave me a few cost options which covered portions of the basement or the whole thing. I'm glad we decided to go with the whole basement for peace of mind. The lead technician informed me that once they started digging, there was a lot of water around the entire interior perimeter of my basement and that the previous job had been done incorrectly. The flipper who installed the old (non-working) system had laid the drain pipe but just covered it with dirt instead of the cloth and gravel you're supposed to. The concrete is still curing now and we haven't had any heavy rains, but I'm confident that the new system will work as expected. When the crew got to my house, they did their best to contain the dust/debris from the job. My basement stairs are open to my main floor, so they put up plastic to the ceiling and installed zippers so I could get from one area of my main floor to the other. They also asked me if I was planning on keeping the carpet in the basement so they could cover it up appropriately if I wanted. In summary, All Aspects went above and beyond, specifically: -Coming out to install my new sump pump early when my old one "conveniently" failed before the new installation -Staying at my house for about 3 hours TWICE during the initial consult and before signing the service contract. -Robert Ellis stayed in contact during the installation and answered questions I had about my sump drain pipe. -Creating a custom hole/pipe route to my new sump pit through the newly poured concrete for my HVAC drain pipe -Installed new sump pump battery backup system for no extra charge -Giving a fair price for the work
    - Victoria S.
  • A
    We have had water issues since moving into the house two years ago, and finally consulted All Aspects about what could possibly be wrong with the current system. We already had a sump system and the house had just been flipped, but every time there was a significant rain, the carpet would be wet. Also, the basement was just moist all the time in general. Robert Ellis came out to do the estimate and was very thorough. He first let me go around the basement and outside the house explaining where I thought any problems were and history of the water. Before even contacting All Aspects, I googled basement/foundation waterproofing and thought a consultant would suggest digging down and "sealing" the foundation from the outside. However, Robert was prepared with a lot of informational videos and pictures to explain that the issue was simply the hydrostatic pressure and suggested a new sump system. He gave me a few cost options which covered portions of the basement or the whole thing. I'm glad we decided to go with the whole basement for peace of mind. The lead technician informed me that once they started digging, there was a lot of water around the entire interior perimeter of my basement and that the previous job had been done incorrectly. The flipper who installed the old (non-working) system had laid the drain pipe but just covered it with dirt instead of the cloth and gravel you're supposed to. The concrete is still curing now and we haven't had any heavy rains, but I'm confident that the new system will work as expected. When the crew got to my house, they did their best to contain the dust/debris from the job. My basement stairs are open to my main floor, so they put up plastic to the ceiling and installed zippers so I could get from one area of my main floor to the other. They also asked me if I was planning on keeping the carpet in the basement so they could cover it up appropriately if I wanted. In summary, All Aspects went above and beyond, specifically: -Coming out to install my new sump pump early when my old one "conveniently" failed before the new installation -Staying at my house for about 3 hours TWICE during the initial consult and before signing the service contract. -Robert Ellis stayed in contact during the installation and answered questions I had about my sump drain pipe. -Creating a custom hole/pipe route to my new sump pit through the newly poured concrete for my HVAC drain pipe -Installed new sump pump battery backup system for no extra charge -Giving a fair price for the work
    - Victoria S.
  • A
    We would recommend this company to family and friends, especially because Jay was so honest and didn't try to sell us anything when he determined that we did not need his services. We hope we will not ever need to contact a waterproofing company again, but if we do we would be happy to work with Jay and his company, Armored Basement Waterproofing. 































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































    We were extremely pleased with this company. It would have been so easy for to sell us his services because we were so concerned about the water in the basement. Instead he reassured us about the simple fixes that our landscaper could put in place to solve the problem. He also told us to call him any time if the problem continued and he would be back to reassess. It is nice to deal with a family-owned business with honest people who know their trade and want to serve the customer. We will highly recommend this company to family and friends who might need their services. We will also call them in the future if we have any more problems with water in our basement.































     































     































































     































     































     















    We would recommend this company to family and friends because we found Jay to be a true professional who did not try to sell us work that was not needed. We like dealing with family-owned businesses that we can trust and Jay did an excellent job of establishing a trusting relationship with us. We hope that we will not ever need waterproofing services but we will certainly call him back. It's nice to know he's there if we need him.































     















     















     















     















     















     















     































     















     















     















     















     















     















     































     















     















     















     















































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    - Robert B.
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Foundation & Basement Contractors in Gwynn Oak

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