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Plumber reviews in Glenwood

  • A
    Excellent. Jenny and Gary promptly responded to my request for an estimate and it was fair and competitive. They started on time- the work was professional and complete. Jenny was a great help with designing, choosing colors, tiles etc. We are extremely happy with their work and would highly recommend them.
    - Trina C.
  • A
    First time I used this company. I was referred to this company by another company I generally use but which no longer handles septic line repairs. Extremely professional and courteous staff from the moment they answered my call to finishing the job. Very competitive quote to do the job and the final price matched the quote. Prompt and followed through on everything they said. Excellent repair.
    - Randall H.
  • F
    It was a horrible experience both times. I would NEVER recommend your company to anyone and would deter home owners to go with a reliable, trustworthy and honest company, which is not Home Choice Warranty. The approval reps that the contractors call are also rude and keep the contractors on hold for over an hour sometimes. The feel bad for the contractors Home Choice Warranty has an agreement with.
    - Laura D.
  • F
    Didn't show to first appointment (called two hours after time window to tell us this); Came on second and tried to sell us a used part to "repair" system -- makes no sense to replace a part that wears out with a used part; was charged service charge. Requested charge be waived (when scheduling had told them what was necessary -- would never have scheduled if we knew they couldn't provide a new part (readily available on the Internet)). Multiple requests to talk to someone went unanswered or I'd get one call to explain situation and no call back. They stalled long enough that we feared they'd turn the bill over to a collection agency and so we just paid it to make this go away.
    - William B.
  • D
    For what I ended up getting, the price was high. They were so terrible that I almost feel a moral obligation to tell somebody. They were terrible. I mean there’s no question that they were awful. Yet, it’s their business. I don’t want to sink them, but they were so terrible. If you were a friend of mine I would absolutely tell you don’t even think about them.
    - Mary F.
  • A
    Excellent!!! We couldn't be happier with their professional service. They were prompt, efficient, and did a exceptional job on all the items they fixed or replaced. We highly recommended them and will use them again in the future.
    - Nick F.
  • A
    Rene is hardworking, honest and above all, trustworthy - that is why I hire him. His pricing is also reasonable. The quality of his work is absolutely top notch - I just cannot say how much my wife and I value this. Our basement is fully functional, our kitchen came out looking exactly as we had envisioned it, and our bathrooms look fabulous. Needless to say, I'd recommend Rene in a heartbeat!
    - Keshav D.
  • F
    It's been 12 days since I purchased this deal and I have not heard back from company. I have tried calling them and have not heard back. I find this unacceptable and feel that if it will take two weeks for company to respond to me then they should advertise it.
    - Jeff M.
  • A
    There was a mixup on the day of arrival which apparently was a lack of communication between them and Angie's List. However, when the two men came, they performed the work in a very timely and efficient manner. I was very pleased with their work. They arrived on time and were finished easily within the one hour time frame.
    - Diane F.
  • A
    When we moved to a new home our plan was to completely remodel the kitchen. We wanted to take down a wall between the kitchen and the Dining room behind. In addition we wanted two windows added, new hardwood flooring, new cabinetry and a lot more! We contacted VKB Kitchen and Bath once again based on our previous experience working with the same company on our previous home. We were very impressed by the great reviews the first time around and were even more impressed by the work previously done. We have just bought our new home (back in January) and Junior spent three hours with us during the consultation listening to our ideas and advising about practicalities. He was very realistic with us from the start; advising us not to stretch ourselves and get into debt with multiple projects in our home, but to focus on one at a time to allow time to save in between. He suggested we get a couple of other estimates for our own peace of mind - his honesty and integrity was refreshing from the start! Junior informed us from the start of our kitchen renovation project that quality work takes time. We were very naive about the amount of work that goes into a kitchen remodel, but having watched the incredible transformation - and all the stages in-between (including complete removal of dry wall and ceiling) - we are so grateful for Junior's perfectionist work ethic, and creativity. He is more than just a designer. He is capable of advising about design nuances that will ensure a superb finished product. We were constantly impressed by Junior's talent; there seems to be nothing that he cannot do. It transpired that the wall between our Dining room and the kitchen was load-bearing (our home is 45 years old, and Junior warned us from the start that he wouldn't know the exact scope of the work until he removed the wall). This created a some additional work, but Junior's solution resulted in an incredible addition to our kitchen: a gorgeous wooden beam to hide the support structure which replaced the load-bearing wall, and which fitted perfectly into our kitchen design. Some examples of VKB going above and beyond: Spending hours with us one evening to get the electronic design right for our kitchen prior to commencing the work Driving for hours to and from Granite suppliers to select the perfect countertop eventhough they have an impressive selection in their showroom just to ensure the slabs was big enough for our island so that there would be no seems when it was fitted Walking our dog in the day when we were out Adding a gas line outside for our grill whilst he was moving the gas line for the double oven Helping us with multiple DIY projects elsewhere in the house when our expertise failed (putting up blinds, light fittings, wood trim, shelves) Working longer hours than any contractor I have ever heard of Working weekends Getting to know our style better than we do, and therefore picking out better tiles and window casements that our original efforts We found everyone to be honest and extremely hard-working crew and just about every we encountered at the showroom has also been great and there is always a sense of humor going around in that showroom. We very much enjoyed being there. Their project manager Jason will not leave a job until the customer is 100% satisfied, and his standards and expectations for his own work are very high. Although, VKB's business model is the customer is always right, and to provide excellent customer service, we learned to be realistic with time expectations - great quality work takes time and it is not productive to rush them. Our finished kitchen was 1000% worth our patience to ensure that VKB was able to get the best parts from the best suppliers.
    - Shanna P.
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Plumbers in Glenwood

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