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Locksmith reviews in Glenwood

  • F
    The installation tech was very good. The VP and customer service for organizing the scheduling and contacting me regarding appointment, quote and status was horrible. Non-existent, actually. I had to contact them to get my quote after waiting 2 weeks. Also had to call two weeks later to find out my appointment was set up for 2 days later. And the price they quoted was different than the price they quoted the insurance company, so now I am out $1700. In dealing with the VP to express my concerns, he continued to be degrading and tell me it was my fault and provided no assistance, empathy or assistance. Absolutely horrible experience. Would recommend that others use ANY other company than this one.
    - Scott R.
  • A
    Called to ask about how to get into a safe where combination was unknown that was in my house. They asked me a few questions and I gave them information. They were able to call safe company and get original combination for me and directed me how to open it. AND IT WORKED! They did not charge me anything and were very friendly and helpful. Customer service was impeccable. Will definitely use them when I need any type of lock repairs etc. GREAT customer service! Other companies wanted to charge me $100 to come out to see what they could do and then charge to break into safe. They were helpful and very knowledgeable on the safe I had. THANK YOU!
    - eileen l.
  • A
    Roman was very pleasant. Wore jacket with company name and vehicle clearly identified. Explained that uneven panel due to crack in panel. Showed up on time.
    - Jennifer C.
  • F
    See above for full details
    - Howard R.
  • A
    Perfect experience, from taking the time to discussing our needs to a clean, expert installation, with attention to security details. Highly recommend.
    - Richard B.
  • A
    as planned
    - nicholas p.
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Locksmiths in Glenwood

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