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Cleaning reviews in Glenwood

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  • I had two staff for two hours. They could have been more thorough and proactive; however, this was not something they would typically do so they appeared a little out of their element. The area I wanted clean is better, but it will still require me to have to go back over it, which is disappointing.
    - Greg W.
  • Manuel and 2 others spent 2 hours each (a total of 6 cleaning hours) at my house. They were quick and efficient and did a great job cleaning. They had quite a job because two of the bathrooms (3 sinks, 2 tubs & 2 toilets) were my teenagers' (who are responsible for their own cleaning but don't do a very good job), and our basement was very dusty and had many dead bugs. I expected their arrival at 9:00, but they arrived just before 9:30, hence the B. However, morning traffic can be a problem and it was their first time here so I gave them a pass. They are willing to clean on an occasional basis and I definitely would hire them again for special projects, when I'm too busy or have company coming.
    - Jennifer C.
  • Amazing! I have utilized J and P cleaning services on average of 2x per month, every month, for the past 14 years. They are kind, dependable, do very good work, and are very customer oriented . I feel like they go out of their way to be flexible and accommodating, if I have any special requests or need additional services. I am a very satisfied customer and I would highly recommend them !!
    - Robin R.
  • Excellent ..1st appointment setup went a little hinky as they require phone verification prior to leaving for customer destinations. However after calling and receiving a perfectly valid rationale for the pre-call (our home was quite a distance from their typical service area) - they rescehduled quickly for the next appointment and they arrived (after pre-call) on time and quickly went to work cleaning several areas.
    - Joseph B.
  • It went well, but my wife had to catch them before they left to come back in to clean the inside of the frig and a few minor things that was listed in the details of things they were suppose to do.  I suggest they have a check list for their employees.  I highly recommend them.
    - John C.
  • It was okay. The solution doesn't seem to penetrate as well as we would like so we are kind of over it. It was not that they didn't do a good job; they did as good a job as they have ever done. We have come to realize the approach to how they clean the carpet doesn't seem to work with some of the deeper stains. They were very professional and they did their work in a timely fashion. They went to work quickly and they were on time. Every aspect of their service was fine; it was just the end result wasn't great. I don't think we have ever had really great results. This time we had a couple of stains that were pretty bad. They have a treatment method that tends not to work for the kind of stains we had and we have come to that realization.
    - Joseph B.
  • I originally reported a small wet area in the basement, so they sent out one technician. He used a special piece of equipment to check for moisture under the carpet and found a much larger wet area. When he lifted the carpet we could see the damage was far more extensive than what we thought. Instead of coming back the next day, this awesome technician removed half the wet carpet in this very large basement BY HIMSELF, applied anti-mold solution, and bagged and removed wet, ruined items. I don't know how he was able to carry all that wet heavy carpet alone, but he did it cheerfully. He cut into wet drywall and set up driers to dry out the area. Every day for three days someone from the company came by to check on progress and reposition the driers until the area was completely dry. They also took photos and communicated with out insurance company, which made it much easier for us to get the claim paid.
    We were so impressed that we had to write this review so other Angie's List members know about this great company. They also do carpet cleaning, and we will definitely use them again. Service like this is rare these days. Kudos to Hydro-Clean for an amazing job.
    - Richard B.
  • Teresa visited us for the initial assessment and estimate.  She described what her team would do... wet wiping fans, baseboards, mouldings, door jams and window sills; hand washing and drying tile and hardwood floors including folding back area rugs and wiping under those; changing bed linens.  I was blown away by the level of detail in her description, but it only scratched the surface of what her team does.  During the initial cleaning 5-6 people took over my house and scrubbed every nook and cranny!  It was a bit pricey but when they say deep clean they really mean it.  We have had cleaning services in the past, including deep cleaning 4 years ago before we moved in and that service paled in comparison to what Teresa and her team did.
    We were so thrilled with the deep clean, we continue to have them come back every two weeks.  We feel the pricing for the weekly service is spot on.  We get a full house cleaning (none of this rotation stuff that other companies do!) including fresh linens.  4-5 girls come every time and they work tirelessly.  The team is very easy to work with and will scrub anything we ask, including revisiting an area they cleaned if we weren't satisfied.  We are the last house of the day so they aren't always here exactly at the same time every week (usually it's within about an hour window.)  Since they are so excellent in every other aspect, we roll with the time thing.  
    Teresa's Cleaning has been taking care of us for 9 months and we don't see an end in the near future!  My husband is *extremely* particular and he has been very pleased with the cleanings (no other cleaning service in the past has been able to meet his high expectations the way Teresa's team has.)
    - Chris C.
  • We have been using them for about 6 months now. They have come consistently on time, worked incredibly efficiently, and did a thorough job each time throughout the whole house.  We have a lot of "things" such as paperwork and knickknacks on our desks, shelves and kitchen counters.  Some might even say we have a bit of clutter :)  They do an amazing job dusting and cleaning under all of it and carefully placing items back, so papers can still be found and knickknacks are still in place.  That is the part I always hated most about doing the cleaning myself, so I love being able to trust them to do such a good job with that.
    - Tania D.
  • Man that came was very nice and professional, but I was surprised the machine used was like one I have at home but maybe with a little more power.   Carpets seemed to come clean, but stayed wet for a few days, and that was a not expected.  When I get a professional company to come in and clean carpets I expect a high power machine that will suck the water out pretty completely so that I can walk on it a few hours.  I will not use this company again for that reason.  Felt I could of done the same job with my Bissell carpet cleaner
    - eileen l.
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Cleaners in Glenwood

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