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Tile Installation reviews in Glenwood

  • A
    Excellent. Jenny and Gary promptly responded to my request for an estimate and it was fair and competitive. They started on time- the work was professional and complete. Jenny was a great help with designing, choosing colors, tiles etc. We are extremely happy with their work and would highly recommend them.
    - Trina C.
  • A
    Rene is hardworking, honest and above all, trustworthy - that is why I hire him. His pricing is also reasonable. The quality of his work is absolutely top notch - I just cannot say how much my wife and I value this. Our basement is fully functional, our kitchen came out looking exactly as we had envisioned it, and our bathrooms look fabulous. Needless to say, I'd recommend Rene in a heartbeat!
    - Keshav D.
  • A
    When we moved to a new home our plan was to completely remodel the kitchen. We wanted to take down a wall between the kitchen and the Dining room behind. In addition we wanted two windows added, new hardwood flooring, new cabinetry and a lot more! We contacted VKB Kitchen and Bath once again based on our previous experience working with the same company on our previous home. We were very impressed by the great reviews the first time around and were even more impressed by the work previously done. We have just bought our new home (back in January) and Junior spent three hours with us during the consultation listening to our ideas and advising about practicalities. He was very realistic with us from the start; advising us not to stretch ourselves and get into debt with multiple projects in our home, but to focus on one at a time to allow time to save in between. He suggested we get a couple of other estimates for our own peace of mind - his honesty and integrity was refreshing from the start! Junior informed us from the start of our kitchen renovation project that quality work takes time. We were very naive about the amount of work that goes into a kitchen remodel, but having watched the incredible transformation - and all the stages in-between (including complete removal of dry wall and ceiling) - we are so grateful for Junior's perfectionist work ethic, and creativity. He is more than just a designer. He is capable of advising about design nuances that will ensure a superb finished product. We were constantly impressed by Junior's talent; there seems to be nothing that he cannot do. It transpired that the wall between our Dining room and the kitchen was load-bearing (our home is 45 years old, and Junior warned us from the start that he wouldn't know the exact scope of the work until he removed the wall). This created a some additional work, but Junior's solution resulted in an incredible addition to our kitchen: a gorgeous wooden beam to hide the support structure which replaced the load-bearing wall, and which fitted perfectly into our kitchen design. Some examples of VKB going above and beyond: Spending hours with us one evening to get the electronic design right for our kitchen prior to commencing the work Driving for hours to and from Granite suppliers to select the perfect countertop eventhough they have an impressive selection in their showroom just to ensure the slabs was big enough for our island so that there would be no seems when it was fitted Walking our dog in the day when we were out Adding a gas line outside for our grill whilst he was moving the gas line for the double oven Helping us with multiple DIY projects elsewhere in the house when our expertise failed (putting up blinds, light fittings, wood trim, shelves) Working longer hours than any contractor I have ever heard of Working weekends Getting to know our style better than we do, and therefore picking out better tiles and window casements that our original efforts We found everyone to be honest and extremely hard-working crew and just about every we encountered at the showroom has also been great and there is always a sense of humor going around in that showroom. We very much enjoyed being there. Their project manager Jason will not leave a job until the customer is 100% satisfied, and his standards and expectations for his own work are very high. Although, VKB's business model is the customer is always right, and to provide excellent customer service, we learned to be realistic with time expectations - great quality work takes time and it is not productive to rush them. Our finished kitchen was 1000% worth our patience to ensure that VKB was able to get the best parts from the best suppliers.
    - Shanna P.
  • A
    It went extremely well. I purchased an older home that needed a complete remodel to repair and update. I purchased kitchen cabinets, specialty accent tiling, Italian flooring and a modern stand-alone tube from the company.  The kitchen cabinet design process was efficient and comfortable. Alex and Ahmut were personable, professional and accessible to dedicate time assisting me with design ideas and changes. They were patient with my indecisiveness and responsive to changes I suggested in a very fast turn-around time, either the same day but no longer than 48hrs after submitting changes to them by email or by phone. I received the design changes by email and most times a call to update/remind me that an email had been sent with the changes attached. The price of all materials I purchased was pleasingly competitive compared to discount cabinet and tiling centers,for example I compared the price (once I knew the number, size and type) of the cabinets to Ikea and estimated I saved over a thousand dollars for high quality soft-close expresso colored high density cabinets from United Cabinet Store. The price adjustments and care to meet my needs as a customer was impeccable. Alex and Ahmut also recommended or collaborated with their associates to assist me in securing other products that they either dont sell or know of whom may offer more competitive rates and services. This professional netwroking really helps with saving time for shopping around, money, builds comfort in service  when recommendations are suggested from a reputable trusting company (United Cabinet Store) to another reputable company Alex and/or Ahmut trusts.

    What impressed me most was both Alex's and Ahmut's honesty and amicable and  professionalism as a culture of their business, they are the epitome of the quality of "family  owned and operated" businesses. Alex made adjustments to his schedule to meet with me at my home to discuss issues or correct problems. His diligence and dedication to serve the customer are of the highest quality. I am from a family of contractors and work with many contractors on my home remodel,  I attest that United Cabinet Store is ranked with the top contractors I've worked with in quality of product, professionalism, and  customer service.

    I have recommended United Cabinet Store to all my colleagues and friends and to my Uncle who is a General Contractor. I personally received a thank you for recommending this company to them. Personally, I will continue to patronize this business on the fact that I really appreciate, respect, and trust Alex, his father Ahmut, and his entire family to provide me with great service and products.
    - K W.
  • A
    Initial contact was great, I thought there was no follow up but their estimate went into my junk folder.  As soon as they realized the problem, they called me up.  I haven't yet made the decision to have them do the bathroom but they're definitely in the running.
    - Karen H.
  • A
    I've had a good experience overall. Everyone I dealt with was friendly, helpful, and responsive. They started and finished the job on time. They cleaned up after themselves every day. The pedestal part of the sink was damaged in the box so they installed it and ordered a replacement. When the replacement came in they called and we set up a time for it to be fixed. The only real problem we encountered was with the medicine cabinet. There was not a medicine cabinet in this bathroom before. The medicine cabinet is one of those small square recessed cabinets with a big oval mirror. Once the light was installed they realized that you could not open the medicine cabinet because the mirror would hit the light fixture. To remedy that, they moved the mirror down a little bit (leaving the actual cabinet in its original location). The mirror no longer completely hides the medicine cabinet, you can see one corner sticking out. It's not terrible looking so we just allowed it to stay that way.
    - ANN S.
  • A
    We were very happy with the work performed. Our bathrooms look beautiful and modern now. Rich and team were very professional, trustworthy, and had excellent workmanship.
    - gregory k.
  • A
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    - Jennifer C.
  • F
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    - Jennifer C.
  • A
    They do really good work. They are clearly professional.
    - RAMON B.
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Tile Installers in Glenwood

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