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Find Top-Rated Glenwood Carpet Cleaners

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Carpet Cleaning reviews in Glenwood

  • A
    Excellent ..1st appointment setup went a little hinky as they require phone verification prior to leaving for customer destinations. However after calling and receiving a perfectly valid rationale for the pre-call (our home was quite a distance from their typical service area) - they rescehduled quickly for the next appointment and they arrived (after pre-call) on time and quickly went to work cleaning several areas.
    - Joseph B.
  • A
    It was okay. The solution doesn't seem to penetrate as well as we would like so we are kind of over it. It was not that they didn't do a good job; they did as good a job as they have ever done. We have come to realize the approach to how they clean the carpet doesn't seem to work with some of the deeper stains. They were very professional and they did their work in a timely fashion. They went to work quickly and they were on time. Every aspect of their service was fine; it was just the end result wasn't great. I don't think we have ever had really great results. This time we had a couple of stains that were pretty bad. They have a treatment method that tends not to work for the kind of stains we had and we have come to that realization.
    - Joseph B.
  • A
    I originally reported a small wet area in the basement, so they sent out one technician. He used a special piece of equipment to check for moisture under the carpet and found a much larger wet area. When he lifted the carpet we could see the damage was far more extensive than what we thought. Instead of coming back the next day, this awesome technician removed half the wet carpet in this very large basement BY HIMSELF, applied anti-mold solution, and bagged and removed wet, ruined items. I don't know how he was able to carry all that wet heavy carpet alone, but he did it cheerfully. He cut into wet drywall and set up driers to dry out the area. Every day for three days someone from the company came by to check on progress and reposition the driers until the area was completely dry. They also took photos and communicated with out insurance company, which made it much easier for us to get the claim paid.
    We were so impressed that we had to write this review so other Angie's List members know about this great company. They also do carpet cleaning, and we will definitely use them again. Service like this is rare these days. Kudos to Hydro-Clean for an amazing job.
    - Richard B.
  • C
    Man that came was very nice and professional, but I was surprised the machine used was like one I have at home but maybe with a little more power.   Carpets seemed to come clean, but stayed wet for a few days, and that was a not expected.  When I get a professional company to come in and clean carpets I expect a high power machine that will suck the water out pretty completely so that I can walk on it a few hours.  I will not use this company again for that reason.  Felt I could of done the same job with my Bissell carpet cleaner
    - eileen l.
  • A
    Carpet arrived within days of my order. ?Price was less than another vendor. ?Installers professional and cleaned up afterwards. ?Installers were happy to take old carpet to an outbuilding I have and unload it for me.
    - Jennifer C.
  • A
    I was thinking about getting the rugs cleaned in my son's room.  I called, after hours, thinking I would just leave a msg but the owner picked up.  He was kind, informative, answered all my questions, wasn't bothered that I called after hours and gave me a good price.  In the end, we didn't get the rug cleaned but I would definitely use this company in the future
    - Lisa S.
  • B
    Their was a misunderstanding about the rugs and the pretense in which they would clean the rugs. When I went to pick them up, they still smelled bad. I took them back because I didn't want to put them back in my home. I spoke with the owner, and he said the reason they smelled bad was because of the type of rug I purchased. The way they fix the fibers of the weave and the glue still smelled bad. He told me he would clean them again but to just understand they were not quality rugs. He convinced me of that but he should of communitcated that to me before we started. I was under the impression the rugs were ok but he needed to tell me what I should of expected. He is supposed to be the expert at the rugs. I would use them again in the future.
    - Michael N.
  • A
    Tim did outstanding work. We were having some problems with our sick dog holding her bladder and Tim was able to come to the house within a few days to clean the carpets so that there were no lingering smells to attract the dog to her old "accident" spots. He was on time and worked diligently the entire time. He even was able to clean an additional area at the last minute that we had not discussed on the phone . I found out about Tim and his business from a friend and used him once before. I am very happy to see his business listed on Angie's list and that he is receiving the recognition he deserves.
    - Kristina T.
  • A
    Fantastic job as always. This is the 3rd time we've used them for carpets and furniture.
    - Joseph B.
  • A
    Excellent! Tonya and her team were punctual, professional, polite, friendly, accomodating and thorough. I would definitely hire them again and I would recommend them for your next cleaning job.
    - tina m.
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Carpet Cleaners in Glenwood

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