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Decks reviews in Glen Burnie

  • A
    The Deck & Fence Company LLC
    Overall I had a wonderful experience. Starting with the salesman who assisted me. He was absolutely great; kept me well informed and ensured that everything was progressing. I have nothing but praise and compliments for him. The deck is gorgeous! They did an amazing job and I'm extremely happy with it. I was a bit disappointed at how long it took simply because it's a smaller deck to they only had one person building it. That individual, while very good and I'm happy with the final work, he was not very organized when it came to when he was going to show up at the house. When he was here, he worked extremely hard, 12 hours in the scorching heat every time he came, but he would tell me he was coming back the next day, and then he didn't and would come the following day and we never knew what time he would be here. I have to say though, that overall, because everything else went so well and the completed work is so fantastic, in the end it was more of a nuisance than a problem. I would still hire them again and I would absolutely recommend them!
    - Jennifer C.
  • A
    The Deck & Fence Company LLC
    It went surprisingly well for the size of the new deck. We had an old wooden deck that had to be removed. Our representative Michael was very knowledgeable and helpful throughout the process. The office staff were accessible and always helpful and polite.
    - Dee S.
  • A
    Edward's Lawn & Home LLC
    We are very happy with the sod and the deck. The showed up when they said they would and did what they said they would do. I will definitely hire them again for future projects! There we a few issues with the deck, but they were quick to fix them and we are very happy with the results.
    - Paula C.
  • A
    Mr. Handyman of Anne Arundel and North PG
    Bill did an excellent job. He was efficient, hard-working, and very polite. He completed the job under challenging conditions--it was in the 90s and very humid. We offered to let him complete his work another day, but he persisted and got the job done in one day. I would definitely hire him/this company again.
    - Janet E.
  • A
    Deck Experts
    I use the service from time to time. The guys did a good job! Being very hardworking and customer oriented they managed to do everything very professionally. They started to work on the project right on a day we decided and also cleaned debris.
    - Ekaterina K.
  • C
    FENCE & DECK OUTFITTERS
    After signing the contract in May of 2017 the work was finally completed in October of 2017. We were mislead on how this project would be handled. The communication was terrible. We were lied to on numerous occasions. The only good thing was the crew that actually did the work
    - Marilyn L.
  • C
    The Deck & Fence Company LLC
    We signed a contract in May and work did not start until October. We were told that their people would be obtaining all permits. Needless to say that never happened. No one contacted us informing us that they had no idea how to go about obtaining permits for waterfront properties. My husband did all the leg work in order to obtain the permits. The whole ordeal was a nightmare. During all of this there were lies after lies being told to us. At a time we requested a meeting with our salesman. After we sent an email to the salesman, he responded saying he would be out of town at the time we requested. Well we just happen to stop by their office during that time and low and behold, who was sitting there but our salesman. From then on we decided no more communication with that man. Once all the permits were obtained, by us, then we were told that a team would have to be put together to start th work. Once the work began, I will say the workers were exceptionally professional and hard working. Now that the job is complete, I���m satisfied with the work, but the customer service is the worse I have ever dealt with
    - Marilyn L.
  • D
    Leon Pro Services
    We had them remove our old deck. They poured a new concrete slab in the same spot. We had renters in the house, and were told our renters demanded them to pour cement on a windy day which in turn caused the cement to have marks and low spots in it. It was never smoothed out before they left for the day. We never received a call saying there were concerns with our tenants so that we could speak with them or them telling us they didn't recommend pouring until a nicer day. Not until after the fact and lots of issues with the final product were we made aware after we called with concern when our renter sent us photos. Art told us he'd sand down the top of our 16x16 patio, which caused more low spots. He then painted our cement slab 3 weeks after the cement was poured, which we never agreed to, Art said he had to, to make it all look even after he filled in the low spots. They built a wooden stair case and got stain all over our siding, but the steps are sturdy. They did great at filling in the voids under our cement steps. 4 months after they poured the cement white marks started show up through the paint where they filled in the low spots. Art said he'd come out when it was nice again, never heard back. He finally came back out this past August when we moved back into our house, 5 months later. By then the rocks under the cement slab also started eroding away and onto the grass as the cement slab was 2-3 inches higher than the ground level, it was not poured level with the ground for some reason. Art had a man come from another company and he washed the cement with water prior to repainting our slab, never washed it with dish soap or cement cleaner as recommended by the paint can. He also sent the man with a bag of sand to pour along the eroding rocks. We called Art to inform him of what the man brought and we didn't think of bag of sand/cement underlayment would work. The man came the next day with a bag of cement and made a little shelf/boarder about 1" below the edge of our cement slab and 1.5-2.5" out (not consistent), right on top of the ground, no prep work at all. After 1 month it already started cracking after it dried. We asked about having the paint sealed. He said he had already came back as a courtesy to repaint the cement and he wouldn't seal the paint we never asked for (as we wanted the raw cement look, and per our HOA we can't have painted cement.) 2 weeks later we sealed the paint properly with 3 coats of sealant hoping the white marks don't come through again. Our renter used to be a contractor. He said the guys did a great job with the wood, but didn't think that they had ever done cement work in their lives. Art was never rude and was always positive about everything and everything will be great.
    - Molly A.
  • A
    Prestige Home Solutions
    Great experience with Prestige Home Solutions! Sales representative was extremely thorough and walked me through the entire process, had my deck installed and windows repaired within a week and a half! Excellent service, hands down. Highly recommend.
    - Miranda B.
  • A
    Leon Pro Services
    I found this company off of Angies List for my mother who was wanting her deck cleaned and stained. From the beginning the Customer Service was phenomenal, and when the technician came out it was even more awesome. Everyone was very kind, fast and proficient. The deck looks amazing. My mother and I are extremely pleased! Great job!
    - Asiah U.
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Deck Contractors in Glen Burnie

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