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Find Top-Rated Germantown Shoe Repair Shops

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Explore Our Solution Center for Helpful Shoe Repair Service Articles

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Let Cobbler Repair Your Damaged Shoes, Leather

black shoes with stiletto heel
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Video: Save Money with Shoe Repair

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Saving Money with a Shoe Repair Service

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Shoe Repair Shop reviews in Germantown

  • A
    I contacted the Shoe Hospital first by phone to find out if they could repair the shoes and they recommended I come in. I did and they were very helpful in assessing the problems with the shoes and the best way to repair them. It turned out that the soles had been glued but not nailed to the body of the shoe (shoddy workmanship on the part of the manufacturer). I was told it would cost $15 and paid a deposit of $5 (they were flexible about timing of payment and about the amount of the deposit). I was told the shoes would be ready in three days.
    I returned four days later and the shoes were indeed ready (they were actually ready the previous day but I was unable to pick them up that day). It turned out that more extensive repairs had to be done to properly repair the shoes. The front part of the shoe had also been glued to the body of the shoe (and not stitched) and the folks at the Shoe Hospital went ahead and stitched this part of the shoe to the shoe body. Despite the extra work that they had to put into this project, which would really cost more than the $15 estimate I had been given, they were upfront and told me that since they had told me the repairs would cost $15, this is what they were going to stick to and they were not going to charge me more than this. This was without any objections being raised by me: they volunteered to do this. So, I paid the $10 balance and was done. This is a great example of very honest work and they obviously take great pride in their work. They did the extra work to do a proper repair but did not charge me for it because they had not realized initially the extra work would be needed. Of course, I was very happy with the result: with both the high quality of their workmanship, going the extra mile, and with their integrity. Now the shoes should last many years and are in better condition than when I first bought them!
    I would highly recommend ROCKVILLE SHOE HOSPITAL and LUGGAGE REPAIR to anyone who needs to have repair work done to their shoes. I did not have any luggage repaired but would venture to guess they do a great job in this area too. My entire experience and level of satisfaction with this repair and with this business could not be higher.

  • A
    - Astrid A.
  • B
    The luggage repair was satisfactory.  The wheel replacement was well done and the replaced wheels were better quality than the original ones.

    - Adam G.
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Shoe Repair Shops in Germantown

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