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Water Softener Companies to Avoid

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Over 13,164 reviews for
Gaithersburg Water Softener Companies from people just like you.

A
"Checked water quality and filters and replaced primary filter. was prompt, courteous and efficient. Also explained" the system's needs in clear understandable terms. Will call him again for any water quality info or servicing.

-John A M.

A
" has been doing my water softener and system ever since we had our home built back in 1993- His company started out" small and now has grown, but the quality of service, responsiveness, or the attention to detail has never waivered. Not only is knowledgeable in his field, he also is a very decent person. I have recommended to at least 10 of my family/friends, all have had nothing be good things to say about him and his products and service. and will keep on servicing my and all my water softener needs as long as I have them.

-PETER T.

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Local Articles in Gaithersburg

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

refrigerator provides soft drinking water

Which water softener salt is best for your system?

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

tub water faucet

When buying a water softener or descaler, you have a few choices. Here's what you need to know about the different systems.

kitchen sink faucet dripping water (Photo by Eldon Lindsay)

Water quality testing provides access to a clean and safe water supply, which is crucial for your family's health.

Angie's Answers

?

I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.

 

One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.

 

Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.

 

As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.

?

I bought a home with a 9 year old Kinetico in it in 1989. With our family of 6 the Kinetico used 1/2 the salt of two other brands we owned in previous homes, even though the water was harder in the home with the Kinetico non-electric system. When I sold the home in 1993, the buyer insisted I leave them the Kinetico. I bought a new one for my new home, my family grew to 8 and now after 21 years, it has only needed one repair (new resin) 5 years ago.

To answer your question...Kinetico would be a "Mercedes" while others carry the "yugo's." Kinetico offers many models to meet the needs of all families. The single tank Essential unit works well in homes with no iron and 1 or 2 people. Like other single tank systems, it can't provide soft water to your home while it regenerates. However, the Essential only takes 15 minutes to regenerate where electric units might take hours from start to finish. It also carries a full 5 year warranty on all parts. Other systems typically exclude the most important parts after only 1-3 years. All single tank softener can and will occasionally run out of soft water. (laundry day)

The Twin resin tank Kinetico models have several advantages like...5 yr warranty on Signature and Premier models have a 10 year warranty on all parts. So with the twins, you get better water, have virtually unlimited capacity, use less salt, are quiet, use soft water to clean themselves, use no electricity, have no clocks, batteries or computers to ever repair or reset. Power outages & surges have no effect on them. Having a Kinetico sold me on their value. Ask your dealer about renting one, so you can try before you buy. 

P.M. Kalamazoo

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Water Softener Installation And Repair reviews in Gaithersburg

A

Rating
The technician was very friendly. I tend to ask lots of questions because I like to understand how thins work. I also perform minor service of my water filter and I wanted to know what I was doing right and what I was doing wrong. He was very patient with me. I will most definitely call in the future. I was very satisfied.
- Les D.
A

Rating
did a great job. He was very meticulous to make sure there were no leaks after he finished replacing all the new parts. He also walked me through the process of flushing the tank, which is necessary when replacing filters.I am very happy with his work.
- Valerie G.
D

Rating
Very lengthy sales pitch. Overly gimmicky. don't really need 10 different water tests to prove city water is bad. On the phone when we set up the appointment they highlighted how they would test our already filtered water at all locations we had a filter ie. Refrigerator, sink. The salesperson completely tried to avoid ...More doing this. When he did text one of our filters it seemed to work just as well as his filter. We patiently stood through a 90 minute demonstration and would have been fine considering his offer after he left. BUT, he tried the hard sell. Questioning my logic for waiting and doing separate due diligence. I really don't understand how he could pressure me to make a $7K purchasing decision after his 90 min. He pushed me for the fourth time, when my wife decided to give him a piece of her mind. In particular, she advised him that he should take our stance and hope for the business later. The worst thing that she scolded him on was the fact that he entered our house so positive, but was obviously irritated with us when we said 'we won't buy yet'. So he received a 5 minute scolding and went on his way.

They offer a gift card for your time, but I think that may be a bit of a scam. I received a flyer where I could mail in for my gift card. Let's see if I end up receiving the card.
- RAYMOND M.
D

Rating
Installation was quick, but I'm glad I stayed and watched because he removed my water softer and wasn't planning on reinstalling it, Guess he forgot what we talked about. After a month of sputtering from my faucets, washing machine and shower I called to set up an appointment for , the owner, to check it out. Spoke ...More with his assistant to set up an appointment for that Friday at 12 noon. As of 12:40 on the Friday of my appointment nobody showed up or called. I called the office number and answered and said was still at the office and wanted to speak with me. came to the phone, I told him what was happening and he said there really wasn't anything he could do, never heard of that happening before. So now, a month and a half later I still have the sputtering, which I never had before, and will probably hire someone else to check it out for me. I guess once he has your money he is finished.
- Patricia C.
A

Rating
To find , I researched only Angie's A-rated water treatment companies. However, over the last year, JR , the owner, has given A PLUS service for the same price. The extras he offered were detailed consulting and evaluation on dry wells, relocating my drainage lines, servicing after hours, and restoring ...More my damaged lawn and landscaping.
An example of how JR came through in an emergency was during the worst of all possible water calamities--a complete shutdown of all water, not even a dribble, and on the weekend, and when a shower and flushing were critical for a date. Friday evening when I called JR, he was away for the weekend on the opposite coast of Florida. He listened to my problem, and advised me to call Ed's Wells and Pumps who would handle my emergency on Saturday. At 4 AM, the system woke me up by starting again all by itself. After waking up late, I called JR to tell him, and he said he wondered what happened, because he himself called Ed at Ed's Wells to alert him about my situation. So I called Ed, and he advised me of a possible cause with the pressure plate, and how I could try fixing it myself if it happened again, for free!
This episode was the proof of A-Ratings on Angie's, because Ed's Wells also turned out to be an A. So even referrals from an "A" business were top echelon.
This weekend is installing a state-of-the-art AirGard system which eliminates the frequent chlorine odors. Although he is booked for the entire week, JR will install the new system on Saturday with no surcharge!
- John B.
A

Rating
One of the owners, , came by in the morning and explained their product options. Clearly he has a lot of experience in the business. We chose the "President" softener because it had more features and a longer warranty than the others. We were limited on time that week, so he agreed that they could do the installation ...More the same day. The workers showed up as expected and went about the tasks in a professional manner. They checked that the water pressure is not too high. When they were done, the lead technician explained the operation of both the softener and the unit.
- William F.
F

Rating
When he said he could do the work and save us the price of a plumber, we asked what price we were looking at. He said it would take about 3 hours and the price would be $300.00, so we agreed. We didn't know that wasn't a quote, it was the fixed price for him to do the work. He spent just over an hour, did a mouse ...More job of it, and charged us $300.00 plus tax. When we contested the bill, he said if we didn't pay he would take us to small claims court.
- Rosalie M T.
A

Rating
, the owner and installer, was prompt and personable. He appeared to be very knowledgeable about water treatment. The system he installed was one of the least expensive ones I saw in shopping around, but it works fine.
- carl C.

Water Softener Companies in Gaithersburg, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Service Pros

2010 Corporate Rdg

A Better Plumber LLC.

19405 Brandon Way
Great Mills

Advanced Purification Systems

2275 Research Blvd. Suite 500

Agcayazi llc

11110 Byrd Dr

Air Benders

23571 Pebble Run Pl

AJ Ross Service

5406 Riverdale Rd
Riverdale

ALL AROUND PLUMBING

530 E Church St
Frederick

Ambassador Services Inc

10330 S Dolfield Rd
Owings Mills

Anders Plumbing

8209 Chestnut Grove Rd
Frederick

Aquatech Systems LLC

1307 W Meadowbrook Ave

B.K. Services

504 kibler circle

B/B ENVIROSYSTEMS

6109 GLEN OAKS CT

Benjamin Franklin Plumbing

2600 Forest Glen Rd
Silver Spring

Benjamin Franklin Plumbing

2702 Back Acre Cir
Mount Airy

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Betty List

2703 MEMORIAL STREET

BGE Home

1409 Tangier Dr
Baltimore

Blue Dot Services - 8554

125 Industry Ln
Forest Hill

Brad4Cad LLC

5657 Utrecht Rd
Baltimore

Bray & Scarff

831 Rockville Pike
Rockville

Brown's Plumbing & Drain Service

3816 Old Silver Hill Rd
Suitland

Capital Comfort LLC

14740 Flint Lee Rd.

Chryst Brothers Construction

12028 Heather Down Dr

Clarksburg Plumbing

PO Box 1302
Clarksburg

Cook Construction Contracting

8552 Dakota Dr
Gaithersburg

CroppMetcalfe

11721 Pump Station Way

Culligan of Maryland

441 Defense Hwy
Annapolis

DADS Plumbing

P.O. Box 479
Gaithersburg

Double L Solutions

7405 Guazor Ct.

DrinkFromTheRock.com

7181 Eagles Perch Dr

Dun-Rite Plumbing & Heating Llc

7004 Rock Creek Dr
Frederick

Easterday Well & Pump

9265 Brown Church Rd
Mount Airy

Ecowater

7554 Rickenbacker Dr
Gaithersburg

Glenwood Kitchen & Bath LLC

P.O. Box 247
Glenwood

HOME DEPOT

6691 FRONTIER RD

Home Depot - Annandale

6555 Little River Trnpke

Home Depot - Silver Spring

2300 Broadbirch Dr
Silver Spring

Home Land Septic Consulting

308 Liberty Rd
Essex

Hometown Repair and Remodel

3644 Hineline Rd
Baltimore

James A Wheat & Sons Inc

7834 Beechcraft Ave
Gaithersburg

Jamison Caulking, Sealants & Services LLC

11308 Old Hopkins Rd
Clarksville

Jamsco Plumbing LLC

1818 Beaver Creek Ln
Frederick

Jiffy Plumbing & Heating, Inc.

4623 BALTIMORE AVE
Hyattsville

John G Webster

10738 Tucker St
Beltsville

JOSEPH HEIL CO. INC.

8177 MISSION RD
Jessup

JPG Plumbing Services, Inc.

8260 Patuxent Range Rd Ste H
Jessup

KLM Plumbing

5702 Industry Lane
Frederick

Len The Plumber

1552 Ridgely St
Baltimore

Marin Mechanical LLC

7208 Normandy Ln

Master General Home Improvement Inc.

4500 Sandy Spring Rd
Burtonsville

Master Plumbing & Mechanical Inc

9232 Warren St
Silver Spring

McCarthy Services

8198 Terminal Rd

MERMAID WATER II

8846 RIXLEW LN

Michael & Son Svc Inc

5740 General Washington Dr

Mid Atlantic Water Services

14 Hudson St
Annapolis

Monticello Pump Service Inc

8518 Virginia Meadows Dr

Mr Rooter Plumbing & Heating

3701 Commerce Dr
Baltimore

Mr Rooter Plumbing of Frederick

7138 English Muffin Way
Frederick

MWK Plumbing LLC

14621 Brougham Way
N Potomac

M² BUILDING AND DESIGN

7407 ALBERMARLE DR

O'DONNELL PLUMBING

1811 BEAVER CREEK LN
Frederick

Old Town Craftsman

8622 Reicher st
Hyattsville

Old Towne Plumbing Inc

518 W Deer Park Rd
Gaithersburg

Petro Home Services

8900 Citation Rd
Essex

Plumb Right Plumbing

9315 Mathis Ave

PLUMBING ON DEMAND LLC

9012 McPherson St
Frederick

Poolesville Plumbing and Heating

20015 Wootton Ave
Poolesville

Pristine Water Treatment

912 Courthouse Rd

Professional Touch

8341 Rebecca St

R V CAREYS PLUMBING AND HEATING

14650 ROTHGEB DR
Rockville

Ramos Plumbing LLC

206 Mount Vernon Pl
Rockville

Rock Solid Mechanical

5589 STEPHEN REID RD
Huntingtown

Rod Miller Heating and Air Conditioning Company

9157 Brookville Rd
Silver Spring

Ruthplumbing.com

152 56th pl se

RW Burtons Plumbing

12309 Manship Ln
Bowie

Sears - Manassas

8200 Sudley Rd

Select Services

301 Ellsworth Pl
Oxon Hill

Service Force

1022 Baltimore Rd.
Rockville

Shary's Plumbing, LLC.

3401 KEMPTOWN CHURCH ROAD
Monrovia

Shipley Plumbing Heating & Air

17816 New Hampshire Ave
Ashton

Sila Heating & Air Conditioning

9330 Fraser Avenue
Silver Spring

Skyline Remodeling LLC

314 Wardensville Grade

Snyder's Plumbing & Heating

8037 Mountain Laurel Rd
Boonsboro

Solutions in Aqua Services/American Water Pro

5257 Buckeystown Pike
Frederick

Stang Plumbing

7820 Airpark Rd
Gaithersburg

Tankless Concepts

6312 Seven Corners Center # 164

The Home Depot

2815 Merrilee Dr

TRI-COUNTY PLUMBING & HEATING LLC

10000 EBBY RD
Rocky Ridge

Triple T Construction

563 Pricilla St

TriState Home Services LLC

82A Wormans Mill Ct
Frederick

true american services llc

4412 Josephine Ave
Beltsville

Two Brothers Plumbing

PO Box 135
Monrovia

Van Sant Plumbing and Heating

2701 Back Acre Cir
Mount Airy

Vets Corp

33 Maryland Ave
Gaithersburg

VKB Kitchen & Bath

6955 Oakland Mills Rd
Columbia

WATERWORKS

3314 M ST

Wilbur willingham Sr

14047 June Roses Ln

WRF & Son Plumbing & Heating Inc

15 N Main St
Mount Airy

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