Regency Cab Inc

Angie's List since April 2010

F Rated | 2 Reviews

Service Categories

Description

Cost is determined by the job. Additional phone - (301) 990 6000, (301) 990 3164. Additional fax - (301) 519 2906. Additional email - drahnema@regencycab.net....

Verified Reviews

A few reviews for this pro…

F

RATED

05/14/2013

Last Wednesday we called Regency taxi company, in Rockville, MD to order a cab for 5:30 AM on Thursday morning.   The fare, my house guest, was traveling home to Australia with a departure  time of 8:00AM. The trip from our home to the airport is about 30 min.  With the suggested pre-departure  times at the airport of about 2 hours, via San Francisco, we reasoned this to be an adequate amount of t...

DESCRIPTION OF WORK
Booked a cab to Dulles airport with Regency. Placed the booking online and called on the phone to confirm. Received a confirmation email for 5.30am May 9, 2013.  As described below the cab did not show and we took our guest to Dulles in our own car

CATEGORY taxi service

F

RATED

04/09/2010

I made three calls to the company. 1 to book, 1 to confirm an hour before the due time, and then again 5 minutes after the cab was supposed to arrive. My daughter called when the cab was 15 minutes late and the dispatcher hung up on her. I called a supervisor, Cindy, to no avail. NO CAB!! I had to scramble to get my neighbor to drive me and worst of all I still missed my bus to NYC. I spoke to Mik...

DESCRIPTION OF WORK
I made three calls to the company. 1 to book, 1 to confirm an hour before the due time, and then again 5 minutes after the cab was supposed to arrive. My daughter called when the cab was 15 minutes late and the dispatcher hung up on her. I called a supervisor, Cindy, to no avail. NO CAB!! I had to scramble to get my neighbor to drive me and worst of all I still missed my bus to NYC. I spoke to Mike the manager. I suggested he do some quality control, but he responded by saying that he could not trace any of the calls. Clearly they need to reevaluate their system. DO NOT USE THIS COMPANY.

CATEGORY taxi service

Services Offered

Challenger transportation, transportation, repair shop and maintenance & taxi.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Senior Discount
Ask for ditails
Emergency Service
No
Warranties
No